Mike Cerva
Mike Cerva at Lou Fusz Kia

Mike Cerva | Page 6

Sales Consultant

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.8
196 Reviews
4.8

196 Reviews

Write a Review

196 Reviews of Mike Cerva

February 25, 2024

Dealership Rating
Employee Rating

UPDATE 3/6/2024: I feel so dirty and used to see how much they are selling my trade-in vehicle for when they beat me up on my trade. They tried telling me that the vehicle had an exhaust leak in an attempt t More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Shepard, Jake Degenhardt

Feb 26, 2024

Lou Fusz Kia responded

We're happy to hear about your experience with us! We hope you enjoy your new vehicle!

February 17, 2024

Dealership Rating
Employee Rating

Mike was great. This is the second car we bought from him and would recommend him to others More

by jillmiller88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws

Feb 19, 2024

Lou Fusz Kia responded

We're happy to hear that Mike was able to take care of you! We hope you enjoy your new car!

February 15, 2024

Dealership Rating
Employee Rating

Always on time super thorough makes me feel good to take care of my investment More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Lou Fusz Kia responded

We're glad to hear that our service department is always able to meet your needs! We appreciate you as a customer!

February 06, 2024

Dealership Rating
Employee Rating

Everybody was helpful and knowledgeable. They got me a good deal. I would recommend them to my friends and family. More

by arsania1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Kirstie Crook

Feb 06, 2024

Lou Fusz Kia responded

We're very happy to hear that your experience with us was a good one! We hope you enjoy your car!

February 02, 2024

Dealership Rating
Employee Rating

Very non pressure sales staff, at least the couple I interacted with. It’s worth giving them a shot if they have what you want. More

by brugmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2024

Lou Fusz Kia responded

We're happy to hear that our sales staff was able to provide you with a no-pressure experience!

February 02, 2024

Dealership Rating
Employee Rating

Lovely experience! I'm super happy with how well my vehicle was serviced! Will return for any future work needed. More

by Mickelle Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2024

Lou Fusz Kia responded

We're very happy to hear that we were able to take care of your needs! We look forward to seeing you again!

January 31, 2024

Dealership Rating
Employee Rating

My child reported that everyone was courteous and professional in dealing with our car's oil change. More

by evehige
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Lou Fusz Kia responded

We're very happy to hear that our service staff was able to take care of your child's needs!

January 27, 2024

Dealership Rating
Employee Rating

I loved working with the Lou Fusz Kia team. They educated without pressuring and made the buying process painless. More

by SJBrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Kirstie Crook

Jan 29, 2024

Lou Fusz Kia responded

We appreciate the review! We hope you enjoy your car!

January 26, 2024

Dealership Rating
Employee Rating

Mike Cerva was excellent and very accommodating. The dealership overall was fine. I would buy again from there. More

by jbbachmann8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard

January 24, 2024

Dealership Rating
Employee Rating

We have received excellent customer service and couldn't be happier with our Kia. It's so nice to have such great service after the sale. More

by srp2429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Josh Hough , Service department is excellent

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