Mike Cramer | Page 13

I’m from Los Angeles and when purchasing a luxury vehicle we expect more. As in sparkling water, Espresso cappuccino, glass of champagne. Once we have started the process. Don’t ask me if I want some burn we expect more. As in sparkling water, Espresso cappuccino, glass of champagne. Once we have started the process. Don’t ask me if I want some burnt coffee or water fountain. And point in the direction of it . I can get that at any car dealership. And upon completion of the purchase. Give me a bmw gift bag. T-shirt detailing towel with detailing spray keychain, a few stickers . Those small things are pocket change to bmw. Making sure we go with a smile. More

by erichvr6942 Verified Customer Verified Customer

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Everyone made my experience of buying a certified pre-owned mini as easy as possible. Will definitely consider giving them my business, again. pre-owned mini as easy as possible. Will definitely consider giving them my business, again. More

by MACHALA.MATTHEW Verified Customer Verified Customer

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Pleasant, cordial atmosphere. We enjoyed our visit. Would do business there again. Really, when I think about it there was nothing negative with our experience. We found a car th We enjoyed our visit. Would do business there again. Really, when I think about it there was nothing negative with our experience. We found a car that met more than 1 tier of pluses. Happy to have the car we wanted. Thank you! More

by ramair8 Verified Customer Verified Customer

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We worked with Mr. Cramer on our recent bmw 330i purchase. He and the dealership made the process extremely professional. He also helped us out getting our 528i in for Cramer on our recent bmw 330i purchase. He and the dealership made the process extremely professional. He also helped us out getting our 528i in for service. I must point out that this particular car was not purchased through them. Again he and their service department did not disappoint. I would recommend this dealership and their staff of all departments to anyone. We will definitely be back again on next purchase, meanwhile we will continue to have our vehicles serviced with them. Thanks again Mike C , The Hoffman’s. More

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Great communication. Appreciated the airport pickup!! Presentation of vehicle was over the top!! Great looking dealership and genuinely thoughtful Staff. Appreciated the airport pickup!! Presentation of vehicle was over the top!! Great looking dealership and genuinely thoughtful Staff. More

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Mike Cramer provided excellent service that went above and beyond when I bought my BMW. I was an out of state buyer, which required extra work from Mike and BMW of Ft Wayne, and their follow-up, attention and beyond when I bought my BMW. I was an out of state buyer, which required extra work from Mike and BMW of Ft Wayne, and their follow-up, attention to detail and customer service surpassed a 5 star rating. More

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Great dealership. They always do a good job and I wouldn’t go anywhere else to buy my vehicles. Mike Cramer is the best. They always do a good job and I wouldn’t go anywhere else to buy my vehicles. Mike Cramer is the best. More

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Always professional and helpful. I have purchased multiple BMWs with Mike Cramer. Highly recommend dealership I have purchased multiple BMWs with Mike Cramer. Highly recommend dealership More

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We received excellent service while car shopping. Caleb and the entire team made us feel welcome and valued as customers without any pressure to buy. Caleb and the entire team made us feel welcome and valued as customers without any pressure to buy. More

by Craig Verified Customer Verified Customer

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My experience with buying my new X3 was seamless, painless, and went very quick. Mike was very helpful in answering the questions I had about the paperwork, and was very friendly and personable. I'm painless, and went very quick. Mike was very helpful in answering the questions I had about the paperwork, and was very friendly and personable. I'm very happy with my experience, and love my new car! More

by SarahH Verified Customer Verified Customer

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