Mike Cramer | Page 14

Michael our salesperson went above and beyond to make our transaction as smooth as possible! He was very friendly and accommodating! transaction as smooth as possible! He was very friendly and accommodating! More

by eron.ferrell Verified Customer Verified Customer

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This has been the nicest dealership I’ve ever worked with. It’s easy to locate, the entire staff is friendly and professional, and the customer waiting area is pleasant and actually inviting, unlike oth with. It’s easy to locate, the entire staff is friendly and professional, and the customer waiting area is pleasant and actually inviting, unlike others we’ve visited in the past. It was obvious to us that the staff members we’d worked with genuinely care about their customers and want their customers to have a very positive experience without feeling any pressure to act. Our sales professional, Caleb Bireley, was very friendly and knowledgeable. He focused on our needs and sincerely worked hard to make our experience a positive and pleasant one. He enjoys his work and is proud of the dealership he represents. We look forward to our next visit as he wants to give us a tour of their service department. More

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Great team to work with and they exceeded all expectations. Follow through and communication were top notch. expectations. Follow through and communication were top notch. More

by addison2 Verified Customer Verified Customer

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Mike Cramer and Scott were absolutely fantastic! They were prompt and picked up every phone call. Most of the paperwork was handled remotely with ease. Highly Recommend They were prompt and picked up every phone call. Most of the paperwork was handled remotely with ease. Highly Recommend More

by evguez98 Verified Customer Verified Customer

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My experience with dealerships have never been super great, this was the first time walking into a luxury car dealership and I was certainly anxious but that did not last for long. The moment I walked t great, this was the first time walking into a luxury car dealership and I was certainly anxious but that did not last for long. The moment I walked through the door I was instantly greeted, and Mike had the car out waiting for me to test drive. Mike provided the best dealer interaction I've ever had. He was friendly, courteous and attentive. I had a Honda SUV lease that was ending, and both Mike and Scott helped me determine my options with getting rid of the Honda. I never once felt like I was wasting anyone's time, and they treated me like a long time customer. It was a positive experience, and highly recommend if you are in the market for luxury vehicles, to give the BMW dealership a try! More

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Mike was excellent to work with! We couldn’t be more pleased with the ease of communication and how they truly rolled the red carpet out for us when we purchased our new car. Mike to We couldn’t be more pleased with the ease of communication and how they truly rolled the red carpet out for us when we purchased our new car. Mike took great care of us and worked with us through all the details of the process. More

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Mike was fantastic throughout the process of finding the right car for me! He is so knowledgeable, helpful, and a genuinely kind person. The sale process was easy and convenient, as Mike had all the detai right car for me! He is so knowledgeable, helpful, and a genuinely kind person. The sale process was easy and convenient, as Mike had all the details laid out clearly and ready to go at delivery. More

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From the moment we walked into BMW of Fort Wayne we felt appreciated. General sales manager Scott Brooks went out of his way to help my wife and I figure out what she wanted. After deciding to order a vehic appreciated. General sales manager Scott Brooks went out of his way to help my wife and I figure out what she wanted. After deciding to order a vehicle Mike Cramer made the process completely painless, he was both personable and knowledgeable, a true professional at his job from the ordering to delivery of my wife’s new car. After delivery tech guy Sage Bone was very helpful in explaining the vehicle and setting up the app for us, just a great group of people to work with. Thank You very much. More

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Great experience with Mike. Easy process, good communication throughout. Very happy with the overall experience. Easy process, good communication throughout. Very happy with the overall experience. More

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I stopped out to look at a BMW X-7 that had low miles. While there, I talked to Mike Cramer and inquired about a new X-5 M50i that was in the showroom. After finding out that it was already sold, Mike w While there, I talked to Mike Cramer and inquired about a new X-5 M50i that was in the showroom. After finding out that it was already sold, Mike went above and beyond to find me the exact vehicle that I wanted. He had if shipped from another location and ready for pickup when I returned home from a trip that I was on. Mike was no-pressure, informative, friendly, knowledgeable, and stayed in touch throughout the entire process. I would recommend him to all of my friends and family members knowing that they will get a great deal from an honest person. More

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