Mike DelaCruz
Mike DelaCruz at Empire Nissan of Hillside
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Mike DelaCruz | Page 12

General Manager

Empire Nissan of Hillside

56 US-22
Hillside, NJ 07205

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4.4
131 Reviews

Customer's come 1st! Have been in the Automobile Retail Industry for over 30 plus years. Experienced with Lease and Finance. Many Customer Satisfaction Awards

Dealership Experience

5 yrs, 4 mos

Industry Experience

40 yrs, 9 mos

Specialties & Trainings

NADA Dealer Management Graduate

4.4

131 Reviews

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131 Reviews of Mike DelaCruz

October 04, 2019

Dealership Rating
Employee Rating

Okay for now I was serviced by mike whom did close the deal but He wasn’t really connected . Showed very little emotion and human connection . First I was told More

by KECIAFOGARTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Amorin , Raul Piaz

Oct 07, 2019

Empire Nissan of Hillside responded

Thanks for providing us with your honest feedback concerning your recent visit at our Route 22 Nissan Dealership. To receive help with any Service concern, please contact Cassandra Rene, our Customer Relations Coordinator at 908-964-8700, extension 255 or by email at crene@route22nissan.com. Thanks again for choosing us to assist you with all of your automotive needs and we hope that you have a fantastic day!

September 25, 2019

Dealership Rating
Employee Rating

Service Took car for an update and to fix a few things. Scheduled another appointment for a recalibration often cameras for October. Thank you. Sincerely, A More

by POBUTKIEWICZ11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Amorin , Isaiah-service & Austin- Sales

Sep 25, 2019

Empire Nissan of Hillside responded

Thanks for letting us know that you were satisfied with your recent visit at our Route 22 Nissan Dealership and also for choosing us to assist you with all of your automotive needs! We hope you have a fantastic day!

September 25, 2019

Dealership Rating
Employee Rating

Purchase of Rogue Mike and his staff are helpful and accommodating without any high pressure tactics. It was a pleasant experience. There was great communication every More

by Laurawilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2019

Empire Nissan of Hillside responded

Thanks for letting us know that you were satisfied with your recent visit at our Route 22 Nissan Dealership and also for choosing us to assist you with all of your automotive needs! We hope you have a fantastic day!

September 16, 2019

Dealership Rating

Excellent service I thank everyone involved in the repairs for my car. The service was prompt and the repairs were excellent. I would highly recommend this service cent More

by BETSYLOSANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Padilla , Dave Thomas

Sep 17, 2019

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

August 23, 2019

Dealership Rating
Employee Rating

Happy Customer Dave helped me with the purchase pf my Altima very funny guy. This was my second purchase from this dealership!Ask for Dave Tober,Thank You Mike as we More

by THOMASINA9174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Amorin , Dave Tober

Sep 17, 2019

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

August 21, 2019

Dealership Rating

Great service Service was pretty great, sales person was fantastic. The only thing I didn't love was negotiating the price of the car. I can't in expecting to pay a More

by shaindygifter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ahmed

August 19, 2019

Dealership Rating
Employee Rating

Great Service was helped out alot with my vehicle My service guy helped me alot and was very knowledgeable and made sure that I was satisfied with all that was going on and I wasn't in there all More

by WILLIAMANDREWS908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Padilla, Herold Pierre, Anthony Amorin , Luis Bolanos, Nick Roberts, Melina Rodriguez

Sep 17, 2019

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

August 16, 2019

Dealership Rating
Employee Rating

Happy Customer Purchased a new Altima from Dave on Thursday im very pleased with my purchase look forward to doing business with him in the future.. Thanks Rt 22 More

by THOMASINA9174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Tober

Sep 19, 2019

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

August 14, 2019

Dealership Rating
Employee Rating

Friendly experience The location of the dealer was or is very convenience near my home. The staff was great and professional. I felt no presure it was a smooth deal from More

by rcmunoz677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Perez

Sep 17, 2019

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us. We will improve our time management for the future.

August 14, 2019

Dealership Rating
Employee Rating

Better dealership Had a horrible experience with Springfield Nissan. The GM was HORRIBLE and attempted scam me into a higher rate. I came across route 22 spoke to the G More

by michellegentle719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Bellas and Jonathan varela

Sep 17, 2019

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

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