Customer's come 1st! Have been in the Automobile Retail Industry for over 30 plus years. Experienced with Lease and Finance. Many Customer Satisfaction Awards
Read moreDealership Experience
5 yrs, 4 mos
Industry Experience
40 yrs, 9 mos
Specialties & Trainings
NADA Dealer Management Graduate
131 Reviews
Write a Review131 Reviews of Mike DelaCruz
October 04, 2019
Okay for now I was serviced by mike whom did close the deal but He wasn’t really connected . Showed very little emotion and human connection . First I was told I was serviced by mike whom did close the deal but He wasn’t really connected . Showed very little emotion and human connection . First I was told I would be given 3 weeks to give the deposit yet a week later I was told it had to be the day they gave me a follow up appointment which was really misleading. stayed there for over 3 hours yet wasn’t offered any water or coffee. More
Other Employees Tagged: Anthony Amorin , Raul Piaz
September 25, 2019
Service Took car for an update and to fix a few things. Scheduled another appointment for a recalibration often cameras for October. Thank you. Sincerely, A Took car for an update and to fix a few things. Scheduled another appointment for a recalibration often cameras for October. Thank you. Sincerely, Ana Pobutkiewicz. More
Other Employees Tagged: Anthony Amorin , Isaiah-service & Austin- Sales
September 25, 2019
Purchase of Rogue Mike and his staff are helpful and accommodating without any high pressure tactics. It was a pleasant experience. There was great communication every Mike and his staff are helpful and accommodating without any high pressure tactics. It was a pleasant experience. There was great communication every step of the way. The staff uses tablets and texting to quickly address questions. They provided great explanations of the service department and its offerings. More
September 16, 2019
Excellent service I thank everyone involved in the repairs for my car. The service was prompt and the repairs were excellent. I would highly recommend this service cent I thank everyone involved in the repairs for my car. The service was prompt and the repairs were excellent. I would highly recommend this service center. Thank you all! Betsy Lozano More
Other Employees Tagged: Rich Padilla , Dave Thomas
August 23, 2019
Happy Customer Dave helped me with the purchase pf my Altima very funny guy. This was my second purchase from this dealership!Ask for Dave Tober,Thank You Mike as we Dave helped me with the purchase pf my Altima very funny guy. This was my second purchase from this dealership!Ask for Dave Tober,Thank You Mike as well....Happy Customer More
Other Employees Tagged: Anthony Amorin , Dave Tober
August 21, 2019
Great service Service was pretty great, sales person was fantastic. The only thing I didn't love was negotiating the price of the car. I can't in expecting to pay a Service was pretty great, sales person was fantastic. The only thing I didn't love was negotiating the price of the car. I can't in expecting to pay a certain amount and ended up paying double. More
Other Employees Tagged: Ahmed
August 19, 2019
Great Service was helped out alot with my vehicle My service guy helped me alot and was very knowledgeable and made sure that I was satisfied with all that was going on and I wasn't in there all My service guy helped me alot and was very knowledgeable and made sure that I was satisfied with all that was going on and I wasn't in there all day thank u More
Other Employees Tagged: Rich Padilla, Herold Pierre, Anthony Amorin , Luis Bolanos, Nick Roberts, Melina Rodriguez
August 16, 2019
Happy Customer Purchased a new Altima from Dave on Thursday im very pleased with my purchase look forward to doing business with him in the future.. Thanks Rt 22 Purchased a new Altima from Dave on Thursday im very pleased with my purchase look forward to doing business with him in the future.. Thanks Rt 22 More
Other Employees Tagged: Dave Tober
August 14, 2019
Friendly experience The location of the dealer was or is very convenience near my home. The staff was great and professional. I felt no presure it was a smooth deal from The location of the dealer was or is very convenience near my home. The staff was great and professional. I felt no presure it was a smooth deal from beginning to end. Maybe if anything needed to be improved it could be the time of the entire process took about 4 hours. More
Other Employees Tagged: Eddie Perez
August 14, 2019
Better dealership Had a horrible experience with Springfield Nissan. The GM was HORRIBLE and attempted scam me into a higher rate. I came across route 22 spoke to the G Had a horrible experience with Springfield Nissan. The GM was HORRIBLE and attempted scam me into a higher rate. I came across route 22 spoke to the GM mike and his sales manager John Bellas and had the most amazing service. They worked with my budget and got me into a car signed contract within a couple of hours More
Other Employees Tagged: John Bellas and Jonathan varela