Mike DiMaria | Page 3

nice and caring Sales representatives, very helpful. Love car but must learn more with App items. Love car but must learn more with App items. More

by altrudkraft Verified Customer Verified Customer

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The staff at this location are the best, there's nowhere else I'd rather lease a vehicle from. I've just leased my second Jetta from this location and I look forward to leasing another when the time comes. else I'd rather lease a vehicle from. I've just leased my second Jetta from this location and I look forward to leasing another when the time comes. Thanks again everyone! More

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Service advisor, Nick Weiner, was extremely professional and helpful with my Jettas brake issues. My issue was resolved under warranty Thank you Nick and helpful with my Jettas brake issues. My issue was resolved under warranty Thank you Nick More

by markskur1 Verified Customer Verified Customer

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Finance Manager Mike and the GM Jhon are nothing but amazing! Easy to deal with fast and to the point. Thank you! amazing! Easy to deal with fast and to the point. Thank you! More

by kennethmonty Verified Customer Verified Customer

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VW of Smithtown was so helpful when I went in. The GM Jhon is the best! Kenny, my sales man was amazing and takes his time and explains the car and its features! Finance manager mike was very kind The GM Jhon is the best! Kenny, my sales man was amazing and takes his time and explains the car and its features! Finance manager mike was very kind and helpful as well! I def recommend this location! More

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This is a good dealership. We’ve purchased three cars there. Sales, service, finance and management are excellent. We’ve purchased three cars there. Sales, service, finance and management are excellent. More

by LAWRENCE.P.HONOLD Verified Customer Verified Customer

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I drove about a one hour from where I live to deal with Kenny. Kenny was such a pleasure to work with I probably would have driven 3 hours if I had to. Made the process super simple. Other dealerships Kenny. Kenny was such a pleasure to work with I probably would have driven 3 hours if I had to. Made the process super simple. Other dealerships couldn’t find the newly released car I wanted. Kenny found it in under 2 hours. Had it at the dealership the next day. Amazing. Mike was fantastic as well. More

by Johnmuse0 Verified Customer Verified Customer

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nick was very helpful he gave me a great price for 2 new tires for my jetta tires for my jetta More

by markskur1 Verified Customer Verified Customer

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I drive the approximate 50 miles each way to Smithtown Volkswagen for my service, even though there are two VW dealers very close to me in Brooklyn. I drive the approximate 100 miles back and forth becaus Volkswagen for my service, even though there are two VW dealers very close to me in Brooklyn. I drive the approximate 100 miles back and forth because Smithtown Volkswagen's customer service is far and beyond what I have experienced with any other car dealer. My last service was right after a holiday and the dealership was very busy, but my service experience was outstanding, everyone I delt with that day took the time to make me feel welcome, and they updated me continuously. It is obvious to me that the owners and management of Smithtown Volkswagen take care of their employees by the happy and professional way I am treated by everyone, from the showroom receptionist to the staff that take keys and car. As an example, each time I bring my Passat in for service, my salesman from years ago, Adam, greets me if he is working that day, and afterwards he he goes out of his way to inquire if everything is Ok and if I had any issues or complaints, I've never experienced that level of care before. I can honestly state that at each and every service visit I leave knowing and assured my vehicle is safe and everything is within specs because of Smithtown VW's commitment to excellence. Everyone's caring attitude and professionalism is apparent, during my last two service visits I was helped by Stephanie. Stephanie should be noticed by management as the professional she is, Stephanie's troubleshooting skill is phenomenal, during both intake processes, she correctly diagnosed the issues before the mechanics even looked at the vehicle by her drilling down and probing questions. Moreover, Stephanie took the added time to explain everything to me in away that I understood. The simple fact is I drive all those extra miles because I trust my vehicle and my safety to Smithtown Volkswagen, and that simple fact states more than anything I can write. More

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Went in to have mud flaps installed on my cross sport they check the service recalls, provided me a a loaner car even though service is only expected to take one hour they went above and beyond they check the service recalls, provided me a a loaner car even though service is only expected to take one hour they went above and beyond More

by pquartar Verified Customer Verified Customer

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