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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 21

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
322 Reviews
4.8

322 Reviews

Write a Review

322 Reviews of Mike Falconeri

December 01, 2022

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Employee Rating

Pleasant and friendly. Petty much no wait time. Kept in contact about my vehicle's status. I purchased the van from rhis dealership and only bring it here for service. . More

by SRECEEISL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Dzwonchyk

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Dec 04, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 01, 2022

Dealership Rating
Employee Rating

Good dealer to work with promo response always answer phone and usually solve all issues More

by AL32
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

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Dec 04, 2022

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 01, 2022

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Employee Rating

Mike Serra was an excellent mechanic, very professional and a great personality! I will definitely come back to Executive as long as he is my mechanic. More

by sheila.serra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Serra

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Dec 04, 2022

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, Sheila, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 29, 2022

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Employee Rating

Friendly , helpful , did what needed to be done only issue is that when the needed parts came in I never received a call . More

by FESTARICHARD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 26, 2022

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Employee Rating

Very nice people and did great work on my jeep. . I would recommend them to anyone More

by Annette.tourangeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 25, 2022

Dealership Rating
Employee Rating

Overall experience was great and staff was courteous and kept me posted during the service. More

by Rwg356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

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Nov 26, 2022

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 25, 2022

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Employee Rating

They were very helpful, when making the appointment, and arriving for the appointment. I have no idea who performed the service on my vehicle (my invoice isn’t with me) but the gentleman I dealt with before More

by Daniece
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

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Nov 26, 2022

Executive Dodge Jeep RAM responded

Deniece, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 24, 2022

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Employee Rating

The executive dodge shop did a great job identifying the problem and fixing quickly thank you More

by AROTELLA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystle Pariseau, Daniel Brennan , Miranda McBride, Evie Reyes, CJ Smith, John Vallejo

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Nov 26, 2022

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 24, 2022

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Employee Rating

Easy drop off drop. Fast service. Extremely friendly and helpful. It was an excellent experience and look forward to the next! More

by sjf1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2022

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 22, 2022

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Employee Rating

Service was done in a timely manner and the seat works great. They kept in constant contact the entire time. Great service. More

by kngr197535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 23, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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