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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 22

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
315 Reviews
4.9

315 Reviews

Write a Review

315 Reviews of Mike Falconeri

November 16, 2022

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Employee Rating

Last year the service dept was horrible. Calls weren't returned and a part I needed was never ordered. My experience this week was 1000% better. Mike Falconeri was polite, kept in touch and More

by wyatt9696
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Recommend Dealer
Yes
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Nov 16, 2022

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 15, 2022

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I had $6k in repairs done to my truck, and I’m overall very happy with everything. More

by dmedgeworth
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

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Nov 15, 2022

Executive Dodge Jeep RAM responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM. We look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 11, 2022

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Always fast and courteous service here I have been dealing with the dealership for years and will continue to do so Never any problems More

by ZIENKOWICP
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

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Nov 13, 2022

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 11, 2022

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I had an issue with my Jeep and scheduled an oil change. I was helped immediately upon arrival and was told that in case it was a big issue, they would let me know in order to schedule a longer appointment More

by sablyncole
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2022

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 11, 2022

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Employee Rating

They are fair and honest. Always sound what they say they will do. They always make the time to fix any issues with vehicle. More

by riccioelectric
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 11, 2022

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 10, 2022

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Work well with Mike and staff. They listen and get my issues done in a professional manner More

by dennis.kesilewski
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

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Nov 11, 2022

Executive Dodge Jeep RAM responded

Thanks, Dennis, for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 10, 2022

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Everyone was very helpful. Much better than shakers in Watertown. Will make the trip here from now on. More

by Chrissy
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Recommend Dealer
Yes
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Nov 11, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review, Chrissy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 10, 2022

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Dan, Mike and everyone there are great and has always been very upfront and helpful. More

by Fortunacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

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Nov 11, 2022

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 09, 2022

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Employee Rating

Very friendly. Very well managed and informed me of everything. Car was spotless when I got it back More

by Deborah.mischler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

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Nov 10, 2022

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 08, 2022

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Employee Rating

Executive team knows exactly what they are doing. An excellent outfit. Thank you. I can’t think of anything but praise on the work Don and his customer service and the tech team are doing. My charger More

by Alexthecat.718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

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Nov 08, 2022

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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