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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 24

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
315 Reviews
4.9

315 Reviews

Write a Review

315 Reviews of Mike Falconeri

October 28, 2022

Dealership Rating
Employee Rating

Very Helpful patient and considerate. Ready to find a solution to a problem. Great service. More

by ARSAR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Miranda McBride

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Oct 30, 2022

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 28, 2022

Dealership Rating
Employee Rating

As always a pleasant experience- friendly staff and clean showroom even with the remodeling going on More

by KERRYROBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

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Oct 30, 2022

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 27, 2022

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Employee Rating

Great communication with me all the way. There was unexpected issues that arose during the repair on my truck and Mike was absolutely great at keeping me informed and always up to date with More

by REDOAKLAWNCARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 30, 2022

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 25, 2022

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Employee Rating

This was a very expensive oil change, air filter & brake light replacement -over $300 was not expected. More

by LIAMCALLAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 26, 2022

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. Thank you! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 18, 2022

Dealership Rating
Employee Rating

Took me right away didn’t have to wait long will be back to get my oil changed More

by LAURIEWOODWORTH
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

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Oct 19, 2022

Executive Dodge Jeep RAM responded

Laurie, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 13, 2022

Dealership Rating
Employee Rating

The staff at executive dodge jeep are always very friendly and answer any questions I may have. I trust them to service my car. More

by ELECEHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 15, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 12, 2022

Dealership Rating
Employee Rating

The service writer was polite and knowledgeable waiting time was less than what they estimated. More

by Pavew191
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

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Oct 13, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 12, 2022

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Employee Rating

Great dealership to work with. Been having cars serviced here for 22 years. Never an issue getting an appointment and repairs are always done right the first time. Won’t go any More

by RGOBERNDORFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 13, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 12, 2022

Dealership Rating
Employee Rating

i purchased a tow hitch, installed on a 2020 jeep grand cherokee, went to pick up the car, the hitch did not have a jeep cover over the hitch, last one i purchased for a 2010 had the cover, i was told tha More

by steve
Recommend Dealer
Yes
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Oct 13, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 11, 2022

Dealership Rating
Employee Rating

The staff members I spoke with were excellent, friendly and helpful. Would recommend to others for service. Dan and Mike in service were very helpful. More

by dennelle.niiaryee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

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Oct 11, 2022

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Dan and Mike here at Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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