Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 24

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
322 Reviews
4.8

322 Reviews

Write a Review

322 Reviews of Mike Falconeri

October 31, 2022

Dealership Rating
Employee Rating

Mike falconer I is a fantastic service advisor. Reliable, courteous, knowledgeable and professional. On time More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

Oct 31, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 30, 2022

Dealership Rating
Employee Rating

$1700 and three weeks plus and the issue still exists. They are supposed to be the experts, I can throw parts at it for a lot less than $156/hr. More

by Damonbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Daniel Brennan , Marie Kramkou

Nov 01, 2022

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Nov 01, 2022

Damonbrooks responded

What remedy can you offer?? I took it to the dealer and they were rude and didn't fix my problem. I need my vehicle and can't just leave it indefinitely.

October 29, 2022

Dealership Rating
Employee Rating

Fast service and great communication. Texting option is very convenient. Best Jeep location in CT. More

by lisafilarsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

Oct 30, 2022

Executive Dodge Jeep RAM responded

Thank you, Lisa, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 29, 2022

Dealership Rating
Employee Rating

It was fairly quick and easy to park my car, ask for an annual oil change and checkup, then be on my way. There wasn’t much conversation (and I guess there was no “construction sale” as the signs outside s More

by Preston Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou

Oct 30, 2022

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 29, 2022

Dealership Rating
Employee Rating

Great experience having my oil change and tire rotation done . Service was great and it was done in a timely manner. More

by The4peppers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou

Oct 30, 2022

Executive Dodge Jeep RAM responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 29, 2022

Dealership Rating
Employee Rating

Very pleased, waited for service to be completed, everything was as per scheduled, personnel very polite More

by HFUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2022

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 28, 2022

Dealership Rating
Employee Rating

These guys are amazing, super nice, super fast, and perfect service, Executive service has been flawless over 2 trucks and 280,000 miles, so far More

by AMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

Oct 30, 2022

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 28, 2022

Dealership Rating
Employee Rating

Very Helpful patient and considerate. Ready to find a solution to a problem. Great service. More

by ARSAR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Miranda McBride

Oct 30, 2022

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 28, 2022

Dealership Rating
Employee Rating

As always a pleasant experience- friendly staff and clean showroom even with the remodeling going on More

by KERRYROBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

Oct 30, 2022

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 27, 2022

Dealership Rating
Employee Rating

Great communication with me all the way. There was unexpected issues that arose during the repair on my truck and Mike was absolutely great at keeping me informed and always up to date with More

by REDOAKLAWNCARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2022

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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