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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 25

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
322 Reviews
4.8

322 Reviews

Write a Review

322 Reviews of Mike Falconeri

October 25, 2022

Dealership Rating
Employee Rating

This was a very expensive oil change, air filter & brake light replacement -over $300 was not expected. More

by LIAMCALLAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 26, 2022

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. Thank you! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 18, 2022

Dealership Rating
Employee Rating

Took me right away didn’t have to wait long will be back to get my oil changed More

by LAURIEWOODWORTH
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

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Oct 19, 2022

Executive Dodge Jeep RAM responded

Laurie, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 13, 2022

Dealership Rating
Employee Rating

The staff at executive dodge jeep are always very friendly and answer any questions I may have. I trust them to service my car. More

by ELECEHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 15, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 12, 2022

Dealership Rating
Employee Rating

The service writer was polite and knowledgeable waiting time was less than what they estimated. More

by Pavew191
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

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Oct 13, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 12, 2022

Dealership Rating
Employee Rating

Great dealership to work with. Been having cars serviced here for 22 years. Never an issue getting an appointment and repairs are always done right the first time. Won’t go any More

by RGOBERNDORFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 13, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 12, 2022

Dealership Rating
Employee Rating

i purchased a tow hitch, installed on a 2020 jeep grand cherokee, went to pick up the car, the hitch did not have a jeep cover over the hitch, last one i purchased for a 2010 had the cover, i was told tha More

by steve
Recommend Dealer
Yes
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Oct 13, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 11, 2022

Dealership Rating
Employee Rating

The staff members I spoke with were excellent, friendly and helpful. Would recommend to others for service. Dan and Mike in service were very helpful. More

by dennelle.niiaryee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

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Oct 11, 2022

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Dan and Mike here at Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 07, 2022

Dealership Rating
Employee Rating

Was not pleased with the service received. Authorized battery test not one hour of service. Requested a refund but was denied. More

by dpaniccia76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Oct 12, 2022

Executive Dodge Jeep RAM responded

Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information, so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 07, 2022

Dealership Rating
Employee Rating

Was done in a reasonable amount of time and at a fair price for oem parts More

by s.lenzzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

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Oct 09, 2022

Executive Dodge Jeep RAM responded

Thank you for the great rating. We sincerely value your business. We look forward to having you as one of our valued customers for years to come. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 05, 2022

Dealership Rating
Employee Rating

Great service and fast Knowageable staff clean conditions friendly Coffee available. Wi-Fi a available. More

by ncronan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou, Mark Zurlis

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Oct 07, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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