Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 26

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
328 Reviews
4.9

328 Reviews

Write a Review

328 Reviews of Mike Falconeri

October 12, 2022

Dealership Rating
Employee Rating

Great dealership to work with. Been having cars serviced here for 22 years. Never an issue getting an appointment and repairs are always done right the first time. Won’t go any More

by RGOBERNDORFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 12, 2022

Dealership Rating
Employee Rating

i purchased a tow hitch, installed on a 2020 jeep grand cherokee, went to pick up the car, the hitch did not have a jeep cover over the hitch, last one i purchased for a 2010 had the cover, i was told tha More

by steve
Recommend Dealer
Yes
Oct 13, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 11, 2022

Dealership Rating
Employee Rating

The staff members I spoke with were excellent, friendly and helpful. Would recommend to others for service. Dan and Mike in service were very helpful. More

by dennelle.niiaryee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

Oct 11, 2022

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Dan and Mike here at Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 07, 2022

Dealership Rating
Employee Rating

Was not pleased with the service received. Authorized battery test not one hour of service. Requested a refund but was denied. More

by dpaniccia76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 12, 2022

Executive Dodge Jeep RAM responded

Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information, so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 07, 2022

Dealership Rating
Employee Rating

Was done in a reasonable amount of time and at a fair price for oem parts More

by s.lenzzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

Oct 09, 2022

Executive Dodge Jeep RAM responded

Thank you for the great rating. We sincerely value your business. We look forward to having you as one of our valued customers for years to come. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 05, 2022

Dealership Rating
Employee Rating

Great service and fast Knowageable staff clean conditions friendly Coffee available. Wi-Fi a available. More

by ncronan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou, Mark Zurlis

Oct 07, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 04, 2022

Dealership Rating
Employee Rating

Great service-very professional and friendly Highly recommend them This is a very well run dealership More

by kramonip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2022

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 04, 2022

Dealership Rating
Employee Rating

They were able to fit my car in the same day I called. Great service deal. Very honest straightforward. More

by ericbuonfiglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou

Oct 05, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, Eric, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 01, 2022

Dealership Rating
Employee Rating

Quick and accommodating service on my Wrangler. Finished sooner than promised. Got me in just a couple of days. More

by Michaelsarenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 01, 2022

Dealership Rating
Employee Rating

Excellent service department that listens to the customer. Always willing to do anything that I ask for my truck (that I'm overly protective of). I say the word and they get cracking! More

by mckenzie.kotuby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Marie Kramkou, Bryan Smart, John Vallejo

Oct 02, 2022

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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