Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 3

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
296 Reviews
4.8

296 Reviews

Write a Review

296 Reviews of Mike Falconeri

November 14, 2023

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Employee Rating

The staff in both the Sales & Service Departments are top notch ! Don’t hesitate to let them help you! More

by Gerry C.
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2023

Executive Dodge Jeep RAM responded

Gerry, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dennis and our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 14, 2023

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They service department took my Jeep in for oil& tire rotation service and was completely done with in about 1 hour. Fast & great service thanks More

by AKOKOSZKA1216
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

Nov 15, 2023

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 13, 2023

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My experiences with the team at Executive have been excellent. I bought:traded 3 vehicles and have been extremely satisfied with sales, service and the spotless building in Wallingford. I highly recomm More

by gloria.niland
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2023

Executive Dodge Jeep RAM responded

Gloria, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Nov 13, 2023

gloria.niland responded

Highly recommend for a great experience. Thanks Team!

November 11, 2023

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Employee Rating

Very easy to make an appointment for a recall. Very nice to deal with everyone. More

by BFSplain
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

Nov 12, 2023

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 11, 2023

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Employee Rating

Always friendly on time. Never have an issue with them. I will return for business any time. More

by DANDONCADORET
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

Nov 11, 2023

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 08, 2023

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Executive Jeep is very easy to book appointments, quick, and thorough. I drive the extra the couple of miles to them rather than closer Jeep dealerships because I know they will take care of me! More

by Sabrina
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

Nov 09, 2023

Executive Dodge Jeep RAM responded

Thank you, Sabrina, for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 01, 2023

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Excellent customer service. Definitely stands out from any other dealer I’ve been to by far. More

by psanford0861
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Miller

Nov 02, 2023

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad Kevin and Mike was able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 27, 2023

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Employee Rating

I had brought my car into another shop because it was turning off while driving it. Even though the car demonstrated the issue while it was in their care, I realized the next day that after paying $600 t More

by Tiffany84
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Recommend Dealer
Yes
Oct 29, 2023

Executive Dodge Jeep RAM responded

Thanks, Tiffany, for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 27, 2023

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Employee Rating

Very disappointed in the service I received. This was 2nd visit within a month and the one minor issue (headlight) was not fixed even tho the vehicle was there for more than 1 week. Horrendous c More

by RAMI1753
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Daniel Brennan, Hector Quinones

Nov 01, 2023

Executive Dodge Jeep RAM responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 26, 2023

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Employee Rating

Able to get my daughter’s car in for a repair on her radio in a short period of time More

by MKDIGIOIA
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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