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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 5

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
332 Reviews
4.9

332 Reviews

Write a Review

332 Reviews of Mike Falconeri

May 15, 2024

Dealership Rating
Employee Rating

I’ve been going to The Executive for over four years, they have always done an excellent job. They are always friendly and attentive. They get my highest rating. More

by Peterabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2024

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 15, 2024

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Employee Rating

The dealership researched the problem I was having with my air conditioning unit and were able to fix it for a reasonable cost More

by kgoodrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 16, 2024

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 14, 2024

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Employee Rating

Good timely and prompt service. Friendly customer service. I will be happy to go back again More

by AGALUSHKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2024

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 03, 2024

Dealership Rating
Employee Rating

Great customer service, fair prices and always book your service with Mike, his the best!! More

by yvelazquez222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 04, 2024

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. Mike and our team appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 12, 2024

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Employee Rating

Service was easy. waiting room was clean. Appointment was easy to schedule and wait time was reasonable More

by mgaruti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Apr 13, 2024

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 12, 2024

Dealership Rating
Employee Rating

Since I bought my van there in 2019. Everyone has been excellent. Would recommend this dealership to anyone. More

by RONMCCLURE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

Print
Apr 12, 2024

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ron, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 31, 2023

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Employee Rating

I'm disappointed that two dents and scratches were done to the rear door sill/jamb. Most likely done when installing the rear seat. I have a photo. Otherwise the work was done very well. More

by Ken D
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri.

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Dec 31, 2023

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Ken, feel free to contact us at your convenience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 28, 2023

Dealership Rating
Employee Rating

The Service has really improved and the staff does a great job keeping you informed about your vehicle. More

by Tony476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

Print
Dec 29, 2023

Executive Dodge Jeep RAM responded

Thank you, Tony, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 05, 2023

Dealership Rating
Employee Rating

The team was on schedule and the service was completed under the estimated time. No issues, thanks More

by TONE.BARGHOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

Print
Dec 05, 2023

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 02, 2023

Dealership Rating
Employee Rating

Missed several crucial points on my last inspection. They never called me back after speaking to them about the issues. Missed the front brakes and rotors. They needed replaced immediately and they fail More

by Emerson
Workmanship
Recommend Dealer
No
Print
Dec 04, 2023

Executive Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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