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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 5

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
322 Reviews
4.8

322 Reviews

Write a Review

322 Reviews of Mike Falconeri

December 01, 2023

Dealership Rating
Employee Rating

My service advisor was very professional and excellent customer service kept me updated on everything that was going on and my vehicle was ready in a timely manner Thank you More

by RENYERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2023

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 28, 2023

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Employee Rating

Everytime I bring my truck to this dealership, they are quick, very professional and stay in contact with you in every process while they r making repairs. Honest as well More

by fishcrash44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2023

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 28, 2023

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Employee Rating

Sucked waste oh my time. Will never come again. Will not buy any more new vehicles. And not buy anymore parts for my business More

by pavlinko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Dec 02, 2023

Executive Dodge Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 20, 2023

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Employee Rating

Dealer found the problem with my truck and fixed it. Truck runs perfectly now after repairs More

by bakchrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2023

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 17, 2023

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Employee Rating

The place is very good nice and clean and great service. I would recommend you guys to everyone I know More

by rosariow225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

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Nov 19, 2023

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 16, 2023

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Employee Rating

Michael went above and beyond to get my door panels warranted keep up the great work I would recommend your service department to everyone I know that owns a Chrysler dodge or jeep vechicle keep your g More

by Bri bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Nov 16, 2023

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 14, 2023

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Employee Rating

They service department took my Jeep in for oil& tire rotation service and was completely done with in about 1 hour. Fast & great service thanks More

by AKOKOSZKA1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Nov 15, 2023

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 14, 2023

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Employee Rating

The staff in both the Sales & Service Departments are top notch ! Don’t hesitate to let them help you! More

by Gerry C.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Simuong, Andrew Strauss , Hector Quinones

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Nov 14, 2023

Executive Dodge Jeep RAM responded

Gerry, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dennis and our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 13, 2023

Dealership Rating
Employee Rating

My experiences with the team at Executive have been excellent. I bought:traded 3 vehicles and have been extremely satisfied with sales, service and the spotless building in Wallingford. I highly recomm More

by gloria.niland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Dzwonchyk, Krystle Pariseau, Daniel Brennan , Hector Quinones, Nick Ryan, Ed Gorman. 5+ stars

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Nov 14, 2023

Executive Dodge Jeep RAM responded

Gloria, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Nov 13, 2023

gloria.niland responded

Highly recommend for a great experience. Thanks Team!

November 11, 2023

Dealership Rating
Employee Rating

Very easy to make an appointment for a recall. Very nice to deal with everyone. More

by BFSplain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

Report | Print
Nov 12, 2023

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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