Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 5

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
315 Reviews
4.9

315 Reviews

Write a Review

315 Reviews of Mike Falconeri

November 14, 2023

Dealership Rating
Employee Rating

The staff in both the Sales & Service Departments are top notch ! Don’t hesitate to let them help you! More

by Gerry C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Simuong, Andrew Strauss , Hector Quinones

Nov 14, 2023

Executive Dodge Jeep RAM responded

Gerry, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dennis and our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 13, 2023

Dealership Rating
Employee Rating

My experiences with the team at Executive have been excellent. I bought:traded 3 vehicles and have been extremely satisfied with sales, service and the spotless building in Wallingford. I highly recomm More

by gloria.niland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Dzwonchyk, Krystle Pariseau, Daniel Brennan , Hector Quinones, Nick Ryan, Ed Gorman. 5+ stars

Nov 14, 2023

Executive Dodge Jeep RAM responded

Gloria, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Nov 13, 2023

gloria.niland responded

Highly recommend for a great experience. Thanks Team!

November 11, 2023

Dealership Rating
Employee Rating

Very easy to make an appointment for a recall. Very nice to deal with everyone. More

by BFSplain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

Nov 12, 2023

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 11, 2023

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Employee Rating

Always friendly on time. Never have an issue with them. I will return for business any time. More

by DANDONCADORET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

Nov 11, 2023

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 09, 2023

Dealership Rating
Employee Rating

Executive Jeep is very easy to book appointments, quick, and thorough. I drive the extra the couple of miles to them rather than closer Jeep dealerships because I know they will take care of me! More

by Sabrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

Nov 09, 2023

Executive Dodge Jeep RAM responded

Thank you, Sabrina, for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 01, 2023

Dealership Rating
Employee Rating

Excellent customer service. Definitely stands out from any other dealer I’ve been to by far. More

by psanford0861
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Miller

Nov 02, 2023

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad Kevin and Mike was able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 27, 2023

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Employee Rating

I had brought my car into another shop because it was turning off while driving it. Even though the car demonstrated the issue while it was in their care, I realized the next day that after paying $600 t More

by Tiffany84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2023

Executive Dodge Jeep RAM responded

Thanks, Tiffany, for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 27, 2023

Dealership Rating
Employee Rating

Very disappointed in the service I received. This was 2nd visit within a month and the one minor issue (headlight) was not fixed even tho the vehicle was there for more than 1 week. Horrendous c More

by RAMI1753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Brennan , Hector Quinones

Nov 01, 2023

Executive Dodge Jeep RAM responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Nov 01, 2023

Executive Dodge Jeep RAM responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 26, 2023

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Employee Rating

Able to get my daughter’s car in for a repair on her radio in a short period of time More

by MKDIGIOIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 19, 2023

Dealership Rating
Employee Rating

Nice workers and clean waiting room check in was smooth and easy to do nice improvements More

by JAYBAINES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 20, 2023

Executive Dodge Jeep RAM responded

Jay, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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