Mike Fresquez | Page 20

Dreams come true Mike was very friendly and welcoming. He had excellent knowledge of the vehicle and was able to elaborate on all the cars features. I would definitely Mike was very friendly and welcoming. He had excellent knowledge of the vehicle and was able to elaborate on all the cars features. I would definitely recommend him to everyone. 10/10 would promote him or give him a raise. More

Helpful 0

Report | Print

Outstanding Service The Jim Ellis Mazda Marietta team does it again! Having to get my vehicle serviced a lot sooner than scheduled due to my extensive travels. Mike Vlasq The Jim Ellis Mazda Marietta team does it again! Having to get my vehicle serviced a lot sooner than scheduled due to my extensive travels. Mike Vlasquez- my salesman- adjusted my appointment to one within my schedule restrictions. Exceptional service, courteous well mannered Service crew, efficiently completed work in a timely manner. Excellent communication detailing services provided & to be accomplished during visit. Guest lounge attendant greeted each client individually & offered beverages & snack though already accessible-& complimentary! pleasant atmosphere, sharp slick looking interior, spacious tv & work spaces! Stellar ALL around! Thank you More

by ranis Verified Customer Verified Customer

Helpful 0

Report | Print

Great Experience! Leased a 2019 CX5 through Mike Fresquez. Mike made the entire trade-in and lease entirely open and worked hard to complete the deal in short time. Mi Leased a 2019 CX5 through Mike Fresquez. Mike made the entire trade-in and lease entirely open and worked hard to complete the deal in short time. Mike reviewed many options for us in a clear manner. I was very satisfied that the price was fair for us as well as for the dealership, after-all they need to make money in order to remain in business. More

by MCFALLS Verified Customer Verified Customer

Helpful 0

Report | Print

Sales great / Service rather poor The salesman (Mike) and the finance guy ( Chris) we’re superior to all I have felt with in the past. The service was not so good, can not and would no The salesman (Mike) and the finance guy ( Chris) we’re superior to all I have felt with in the past. The service was not so good, can not and would not recommend. More

by jimfcampbell Verified Customer Verified Customer

Helpful 0

Report | Print

Poor service Failed to complete the job. Left antenna in front seat, did not address the moisture in break light housing, did not put cover on break light housing Failed to complete the job. Left antenna in front seat, did not address the moisture in break light housing, did not put cover on break light housing in the trunk. They seem to overlook the smaller things so how can you have confidence they will do a proper job on major issues. how did they approve a used car for sale with break light not working. Mike is a superior salesman. Jim Campbell More

by jimfcampbell Verified Customer Verified Customer

Helpful 0

Report | Print

Good experience Everyone was pleasant and friendly, even those who were not directly dealing with us. The transaction went smoothly and as quickly as possible. Mike w Everyone was pleasant and friendly, even those who were not directly dealing with us. The transaction went smoothly and as quickly as possible. Mike was especially friendly, thorough, efficient, and informative. I have no complaints. More

by skt Verified Customer Verified Customer

Helpful 0

Report | Print

Mike was extremely helpful Mike helped me do almost everything on the phone so I could spend just a short time at the dealership. He & the finance guy were top notch Mike helped me do almost everything on the phone so I could spend just a short time at the dealership. He & the finance guy were top notch More

by LILDOUGMOM Verified Customer Verified Customer

Helpful 0

Report | Print

The best! This was hands down the best experience I've ever had at a car dealership. They are welcoming, helpful, and facilitative. They were not at all pushy a This was hands down the best experience I've ever had at a car dealership. They are welcoming, helpful, and facilitative. They were not at all pushy and I didn't have to play the usually games to get a great price. Mike was amazing and really knew everything about the cars he showed us. He took the time to go through and explain the benefits and features. Amazing experience and I highly recommend Jim Ellis Mazda of Marietta. More

by SCOTTKV Verified Customer Verified Customer

Helpful 0

Report | Print

Thanks for the test drive, the good overview of the amenities available on the CX-5, and the friendliness of your greetings. We look forward to future inte for the test drive, the good overview of the amenities available on the CX-5, and the friendliness of your greetings. We look forward to future interactions. More

by jumur3 Verified Customer Verified Customer

Helpful 0

Report | Print

Best car-buying experience we’ve had in 10 years We lease cars in our family, so every three years we are looking for the latest and greatest and dealing with a handful of dealerships. This year, we We lease cars in our family, so every three years we are looking for the latest and greatest and dealing with a handful of dealerships. This year, we decided to look into Mazda, and this dealership 100% solidified our decision. Excellent experience from the moment we walked in the door: Mike was extremely knowledgeable about the vehicles and the leasing process, without being pushy or irritating. The entire finance team introduced themselves to us with just a welcoming handshake and a friendly smile; no pressure, no sneaky tactics, just solid friendliness. Pricing was amazing— we didn’t have to call around and threaten to go to another dealership to get a lower price like we did with other dealers. Transparency in pricing was certainly one of the reasons we decided to lease through this dealership. Overall amazing experience. We will be back! More

Helpful 0

Report | Print