95 Reviews
Write a Review95 Reviews of Mike Gervais
November 16, 2019
Excellent dealership Gervais is an excellent place to do business. Whether buying or for service we have been very happy with all of the folks at Gervais. Gervais is an excellent place to do business. Whether buying or for service we have been very happy with all of the folks at Gervais. More
Other Employees Tagged: Bill Adamson
October 31, 2019
I’ve been doing business with Gervais since 1993, they always treat me right with sales service and parts. Nice to deal with a family owned local business. always treat me right with sales service and parts. Nice to deal with a family owned local business. More
Other Employees Tagged: Bill Adamson, Dean Farnum, John Gervais , Mathew Rosenlund
October 24, 2019
Good service and great people to do business with. When I have a problem, I just call either service or Quick-Lane and they are ready to help me. When I have a problem, I just call either service or Quick-Lane and they are ready to help me. More
Other Employees Tagged: Mark Fermanian, Dean Farnum, Mike Gould
October 22, 2019
Outstanding group of people! Alway have a great experience working with the folks at Gervais for years. The ease of purchasing a vehicle or getting service done on any of my othe Alway have a great experience working with the folks at Gervais for years. The ease of purchasing a vehicle or getting service done on any of my other Ford Vehicles is seamless. More
Other Employees Tagged: Bill Adamson, Mark Fermanian, John Gervais
October 01, 2019
COULD NOT BE BETTER THIS DEALER IS OVER THE TOP ALLWAYS GREAT SERVICE ALWAYS DONE ON TIME CALLS TO BE SURE I AM HAPPY GIVES ME CUPCAKES FOR MY BIRTHDAY SOMETIMES AND MY S THIS DEALER IS OVER THE TOP ALLWAYS GREAT SERVICE ALWAYS DONE ON TIME CALLS TO BE SURE I AM HAPPY GIVES ME CUPCAKES FOR MY BIRTHDAY SOMETIMES AND MY SALES REP MR ADAMSON ALLWAYS CHECKS TO BE SURE I AM PLEASED THEY ARE THE BEST More
Other Employees Tagged: Bill Adamson, John Delaney, Mark Fermanian, Dean Farnum, Mike Gould, John Gervais, Kevin McCarthy , Kevin McNamara, Tracy Rust
September 29, 2019
Extended Warranty. Well, at only 30K on my 2013 Explorer Sport, the PTU seems to be leaking. I have a Premium extended warrantee that I got from Gervais which approved Well, at only 30K on my 2013 Explorer Sport, the PTU seems to be leaking. I have a Premium extended warrantee that I got from Gervais which approved the repair at no cost to me. Part is on order and when it comes in--we do the fix.. I encourage everyone that plans to keep a vehicle past the original warrantee to get an extended warrantee as some repairs can cost you big bucks otherwise. I buy vehicles, drive them off the lot, keep them for 15--20 years (until they are worn out) then have the junkyard come over and take them away.. I still have 31K and/or 4 years left on my warrantee. More
Other Employees Tagged: Mike Gould, Lou Cummings
August 29, 2019
Speedy and pleasant. Brought my moms Focus in for a recall and oil change. Very nice people and the work was done in short order. I will go back again for future needs. Brought my moms Focus in for a recall and oil change. Very nice people and the work was done in short order. I will go back again for future needs. More
Other Employees Tagged: Elizabeth Sasse
February 19, 2019
Best place ever! I went in to get my car serviced and my curiosity led me to the sales floor where I met Lisa Borracino. After a friendly chat and some fact comparison I went in to get my car serviced and my curiosity led me to the sales floor where I met Lisa Borracino. After a friendly chat and some fact comparison Lisa helped me with my decision to get a new vehicle. Lisa and the entire Gervais Ford team in Ayer, from sales all the way to services and everyone in between, were extremely helpful, accomodating, knowledgeable and made me feel not only part of the team but also part of the family. More
Other Employees Tagged: Dean Farnum, Mike Gould, Jenn Tocci, Lou Cummings, Elizabeth Sasse , Lisa Borraccino, Lisa Mullins, Mathew Rosenlund, Tracy Rust
August 19, 2018
Had car detailed, took about 10 hours and no notice Brought my car here to get it detailed. Was told it would take approximately 5 hours. A gentleman that worked there was not helpful. A woman named Lis Brought my car here to get it detailed. Was told it would take approximately 5 hours. A gentleman that worked there was not helpful. A woman named Lisa was helpful. The car looked clean overall. However, the trunk was completely missed and the windows weren't fully cleaned. More
Other Employees Tagged: John Delaney , Lisa Mullins
April 02, 2018
change my oil and rotated my tires very quickly Everything went smoothly left truck for a few hours came back and it was ready when they said it was going to be ready!! that doesn't happen too oft Everything went smoothly left truck for a few hours came back and it was ready when they said it was going to be ready!! that doesn't happen too often Mike and Dean are the best More