Mike Gervais
Mike Gervais at Gervais Ford

Mike Gervais | Page 4

Service Manager

Gervais Ford

5 Littleton Rd
Ayer, MA 01432

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99 Reviews
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99 Reviews

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99 Reviews of Mike Gervais

August 29, 2019

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Employee Rating

Speedy and pleasant. Brought my moms Focus in for a recall and oil change. Very nice people and the work was done in short order. I will go back again for future needs. More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Sasse

February 19, 2019

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Employee Rating

Best place ever! I went in to get my car serviced and my curiosity led me to the sales floor where I met Lisa Borracino. After a friendly chat and some fact comparison More

by Gemorales86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jenn Tocci , Lisa Borraccino, Lou Cummings, Dean Farnum, Mike Gould, Lisa Mullins, Mathew Rosenlund, Tracy Rust, Elizabeth Sasse

August 19, 2018

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Employee Rating

Had car detailed, took about 10 hours and no notice Brought my car here to get it detailed. Was told it would take approximately 5 hours. A gentleman that worked there was not helpful. A woman named Lis More

by chrysler200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Delaney , Lisa Mullins

April 02, 2018

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Employee Rating

Repair Excellent service. Great communication and wonderful to work with. It’s the reason why I buy all my personal and commercial vehicles from the Gervais More

by DDALY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gervais

Jun 08, 2018

Gervais Ford responded

Thank you for choosing Gervais Ford for both your sales and service. We do our best to make sure you are aware of the process for both Sales and Service, because we want you to make the decisions that are best for you. I am glad we can continually offer excellent service. Thank you for choosing Gervais Ford for your service.

April 02, 2018

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Employee Rating

change my oil and rotated my tires very quickly Everything went smoothly left truck for a few hours came back and it was ready when they said it was going to be ready!! that doesn't happen too oft More

by JUNKMANRT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2018

Gervais Ford responded

Thank you for choosing Gervais Ford for your service. We do our best to get you and your vehicle back on the road quickly and safely. we are glad we could do that for you. Thank you for choosing Gervais Ford for your Service.

March 21, 2018

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Employee Rating

They are the best. I am always happy with their work and the service and with Dick in Parts. And I have an old truck too. They washed the underside of my car for me las More

by JJCWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Cummings, Dean Farnum, Tracy Rust

Jun 07, 2018

Gervais Ford responded

Thank you for choosing Gervais Ford for your Service and thank you for a wonderful review. We are so glad that we and Dick Wheeler could provide you with excellent service. Thank you so very much for allowing us to be your automotive guide.

March 21, 2018

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Employee Rating

2004 F150 Repairs Brought a sick puppy in and drove out with a completely satisfactory repair. Service people were receptive and understanding of my limited knowledge More

by JL173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jenn Tocci , Lisa Mullins

Jun 06, 2018

Gervais Ford responded

Thank you for choosing Gervais Ford. its never fun when a truck is having issues, but you came to the right place, we specialize in trucks and as you saw we take the time to go over the issues and help you understand what they are so that you can make the best decision about your repairs. I am glad we could help get you and your truck back on the road Quickly and Safely. Thank you for choosing Gervias Ford as your automotive guide.

February 26, 2018

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Employee Rating

service department Mike is a great guy and is always a pleasure to work with. All the members of the Gervais service team are easy to work with. Thanks for your support! More

by TOMG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2018

Gervais Ford responded

Thank you for choosing Gervais Ford, Mike is a really great guy, always ready to help, and get you and your vehicle get back on the road safely and quickly. I am glad he could do that for you and give you a good experience. Thank you again for choosing Gervais Ford and Thank you for allowing us to be your automotive guide.

January 22, 2018

Dealership Rating
Employee Rating

Excellent service, friendly and kept me informed of what was Scheduling was very quick and easy and the communication with me was excellent. Also were able to finish the repairs in a very timely manner More

by CBOSWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2018

Gervais Ford responded

Thank you for choosing Gervais Ford, we do our best to make sure you and your vehicle get back on the road safely and quickly. For us, we keep the customer in the loop and informed through each step of the process. It’s your vehicle and we want you to know what is being done. I am glad we give you a good experience. Thank you again for choosing Gervais Ford and Thank you for allowing us to be your automotive guide.

January 21, 2018

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Employee Rating

Simply the best automotive dealer in the New England area. Mike Geravis is patient, caring and thoughtful. He will never steer you in a direction that is miss leading. Mike will always advise and direct the c More

by Skip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2018

Gervais Ford responded

Thank you so much for the wonderful review. Mike and our Service team work hard to make sure we check over your vehicle thoroughly. Our goal is to get you and your vehicle back on the road safely and quickly.Plus we look for solutions to best help you. Thank you again for choosing Gervais Ford for your service and letting us be your automotive guide.

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