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Mike Gervais
101 Reviews
101 Reviews
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101 Reviews of Mike Gervais
October 01, 2019
COULD NOT BE BETTER THIS DEALER IS OVER THE TOP ALLWAYS GREAT SERVICE ALWAYS DONE ON TIME CALLS TO BE SURE I AM HAPPY GIVES ME CUPCAKES FOR MY BIRTHDAY SOMETIMES AND MY S THIS DEALER IS OVER THE TOP ALLWAYS GREAT SERVICE ALWAYS DONE ON TIME CALLS TO BE SURE I AM HAPPY GIVES ME CUPCAKES FOR MY BIRTHDAY SOMETIMES AND MY SALES REP MR ADAMSON ALLWAYS CHECKS TO BE SURE I AM PLEASED THEY ARE THE BEST More
by PHIL21
Other Employees Tagged: Bill Adamson, John Delaney, Mark Fermanian, John Gervais, Kevin McCarthy , Dean Farnum, Mike Gould, Kevin McNamara, Tracy Rust
September 29, 2019
Extended Warranty. Well, at only 30K on my 2013 Explorer Sport, the PTU seems to be leaking. I have a Premium extended warrantee that I got from Gervais which approved Well, at only 30K on my 2013 Explorer Sport, the PTU seems to be leaking. I have a Premium extended warrantee that I got from Gervais which approved the repair at no cost to me. Part is on order and when it comes in--we do the fix.. I encourage everyone that plans to keep a vehicle past the original warrantee to get an extended warrantee as some repairs can cost you big bucks otherwise. I buy vehicles, drive them off the lot, keep them for 15--20 years (until they are worn out) then have the junkyard come over and take them away.. I still have 31K and/or 4 years left on my warrantee. More
by CFLOYD720
Other Employees Tagged: Lou Cummings, Mike Gould
August 29, 2019
Speedy and pleasant. Brought my moms Focus in for a recall and oil change. Very nice people and the work was done in short order. I will go back again for future needs. Brought my moms Focus in for a recall and oil change. Very nice people and the work was done in short order. I will go back again for future needs. More
by paul
Other Employees Tagged: Elizabeth Sasse
February 19, 2019
Best place ever! I went in to get my car serviced and my curiosity led me to the sales floor where I met Lisa Borracino. After a friendly chat and some fact comparison I went in to get my car serviced and my curiosity led me to the sales floor where I met Lisa Borracino. After a friendly chat and some fact comparison Lisa helped me with my decision to get a new vehicle. Lisa and the entire Gervais Ford team in Ayer, from sales all the way to services and everyone in between, were extremely helpful, accomodating, knowledgeable and made me feel not only part of the team but also part of the family. More
by Gemorales86
Other Employees Tagged: Jenn Tocci , Lisa Borraccino, Lou Cummings, Dean Farnum, Mike Gould, Lisa Mullins, Mathew Rosenlund, Tracy Rust, Elizabeth Sasse
August 19, 2018
Had car detailed, took about 10 hours and no notice Brought my car here to get it detailed. Was told it would take approximately 5 hours. A gentleman that worked there was not helpful. A woman named Lis Brought my car here to get it detailed. Was told it would take approximately 5 hours. A gentleman that worked there was not helpful. A woman named Lisa was helpful. The car looked clean overall. However, the trunk was completely missed and the windows weren't fully cleaned. More
by chrysler200
Other Employees Tagged: John Delaney , Lisa Mullins
April 02, 2018
Repair Excellent service. Great communication and wonderful to work with. It’s the reason why I buy all my personal and commercial vehicles from the Gervais Excellent service. Great communication and wonderful to work with. It’s the reason why I buy all my personal and commercial vehicles from the Gervais Family. More
by DDALY1
Verified CustomerOther Employees Tagged: John Gervais
April 02, 2018
change my oil and rotated my tires very quickly Everything went smoothly left truck for a few hours came back and it was ready when they said it was going to be ready!! that doesn't happen too oft Everything went smoothly left truck for a few hours came back and it was ready when they said it was going to be ready!! that doesn't happen too often Mike and Dean are the best More
by JUNKMANRT2
March 21, 2018
They are the best. I am always happy with their work and the service and with Dick in Parts. And I have an old truck too. They washed the underside of my car for me las I am always happy with their work and the service and with Dick in Parts. And I have an old truck too. They washed the underside of my car for me last time in after I asked them to. More
by JJCWHITE
Other Employees Tagged: Lou Cummings, Dean Farnum, Tracy Rust
March 21, 2018
2004 F150 Repairs Brought a sick puppy in and drove out with a completely satisfactory repair. Service people were receptive and understanding of my limited knowledge Brought a sick puppy in and drove out with a completely satisfactory repair. Service people were receptive and understanding of my limited knowledge of engines. Repair was fast and completely happy. More
by JL173
Other Employees Tagged: Jenn Tocci , Lisa Mullins
February 26, 2018
service department Mike is a great guy and is always a pleasure to work with. All the members of the Gervais service team are easy to work with. Thanks for your support! Mike is a great guy and is always a pleasure to work with. All the members of the Gervais service team are easy to work with. Thanks for your support! More
by TOMG4
