Mike Gonzales | Page 12
Pre-Owned Vehicle Internet Manager
Westside Lexus
12000 Katy Fwy
Houston, TX 77079
120 Reviews
Write a ReviewDealership Experience
13 yrs, 10 mos
120 Reviews of Mike Gonzales
August 17, 2018
Customer for life Great service with my purchase of a used car. Eased through transaction process and very friendly staff. Purchase price of vehicle was below average r Great service with my purchase of a used car. Eased through transaction process and very friendly staff. Purchase price of vehicle was below average retail and I was very comfortable with my purchase. More
Other Employees Tagged: Judy Patureau
August 11, 2018
Great friendly experience We worked with Mike Gonzales. It was a very low pressure experience. We would recommend Mike and Westside Lexus to everyone looking for a New Lexus! We worked with Mike Gonzales. It was a very low pressure experience. We would recommend Mike and Westside Lexus to everyone looking for a New Lexus! More
Other Employees Tagged: Kevin Jacobson
August 06, 2018
Second purchase through Internet sales The internet sales manager responded to my inquiry about a trade-in estimation and my preferences in a late model previously owned Lexus. He schedule The internet sales manager responded to my inquiry about a trade-in estimation and my preferences in a late model previously owned Lexus. He scheduled an appointment on the next day. He had the best match ready to view when I arrived. He postponed his lunch to see me at my best time. Many other thoughtful actions on his part resulted in my purchase of an excellently maintained Lexus certified car. The financial officer also assisted my wife and I to make some alternatives in added coverage. I’m glad I returned to Westside after our first Lexus purchase seven years previously. Ronald B Rea More
Other Employees Tagged: Wilber Escobar , James Vu
August 05, 2018
It was painless! Everyone I dealt with was lovely...no hard sell. They went above and beyond. When vehicle could not be ready for me the same day, they gave me a loane Everyone I dealt with was lovely...no hard sell. They went above and beyond. When vehicle could not be ready for me the same day, they gave me a loaner car. More
Other Employees Tagged: Chong Lee , Mike Shafer, Eva
February 21, 2018
Gold Standard!! I recently purchased a car form another dealership about less than 10 miles west of here. I was disappointed with the experience so m expectations wer I recently purchased a car form another dealership about less than 10 miles west of here. I was disappointed with the experience so m expectations were quite low coming to Westside. I was blown away with how truly human the experience was. More than just a win-win (which would have been just fine) engagement, Mike and the team made it all about me and being more that really comfortable with the purchasing experience. I can honestly say I was not on-site a minute more than was necessary. I will always look to Westside for my next car and will direct there anyone who listens. More
Other Employees Tagged: Sinh Pham , Monique Wilkinson
February 10, 2017
Outstanding Sales Consultant & Internet Mgr. My entire experience with Westside Lexus' beginning with their internet site to the purchase of my Lexus was outstandingly professional and efficient My entire experience with Westside Lexus' beginning with their internet site to the purchase of my Lexus was outstandingly professional and efficient. I had immediate email responses to all my inquiries & personal service from Mike Gonzales. My sales consultant, Shannon George, was extraordinary in his ability to fulfill my requirements. All in all, the best sales team with whom I have ever done business.. Carol Ann Le Bleu More
Other Employees Tagged: Shannon George
November 29, 2016
2 year vehicle check Excellent customer service and perfect work. Received personal attention. Jicky explained everything to me regarding the condition of thee v Excellent customer service and perfect work. Received personal attention. Jicky explained everything to me regarding the condition of thee vehicle the work that they are going to do.. More
Other Employees Tagged: Jicky Kuruvilla
October 27, 2016
Lexus owner I have been very pleased with every aspect of the purchase service and the actual Lexus vehicle. I am am a Lexus owner for life. I have been very pleased with every aspect of the purchase service and the actual Lexus vehicle. I am am a Lexus owner for life. More
Other Employees Tagged: Ross Zuerner, Charles Perkins , Monique Wilkinson
May 14, 2016
Wonderful! Service was great! It was always easy to reach the sales staff! The buying experience was fast! I would recommend this dealership to family and friend Service was great! It was always easy to reach the sales staff! The buying experience was fast! I would recommend this dealership to family and friends as well as my co-workers! More
Other Employees Tagged: Judy Patureau, Danny Garza
April 17, 2016
Very satisfying I always have a great experience when I lease my new Lexus. I enjoy working with Steve McMahon and feel comfortable that he's been fair with me and I' I always have a great experience when I lease my new Lexus. I enjoy working with Steve McMahon and feel comfortable that he's been fair with me and I'm loving my new ES350 More
Other Employees Tagged: Steve Machann