Mike Hana
Mike Hana at Victory Toyota of Brook Park

Mike Hana | Page 17

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
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rated
441 Reviews

Dealership Experience

14 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

not yet
rated

441 Reviews

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441 Reviews of Mike Hana

November 02, 2022

Dealership Rating
Employee Rating

Joe is always amazing and is so easy to work with. I love visiting metro Toyota. More

by s.byrne41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 29, 2022

Dealership Rating
Employee Rating

Staff is excellent. Scheduler is very efficient. You make things easier in this hectic world! More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Our Service team will be happy to help you if you should need anything else. Please have a great day!

October 28, 2022

Dealership Rating
Employee Rating

Service was good I have been dropped my car to change oil, Maintenant , Mike is a service guy mentioned to me anything I have to do, it’s was good, I don’t have any issues problems I am so happy More

by vuongneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MIKE BALIS

Oct 31, 2022

Victory Toyota of Brook Park responded

Thank you for taking the time to let us know that our service team kept you informed and made good recommendations to keep your Toyota running smoothly. We look forward to continued service with you! Please let us know if there is anything else we can help with!

October 28, 2022

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Employee Rating

Always a professional and pleasurable experience with the service dept. First rate, that’s why I’ve been a Metro Toyota customer since 1989!!’ A++++ More

by KEVBASSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, thank you for being a wonderful customer! I'm sure that if you need any help Mike and the service team will be glad to provide it for you.

October 26, 2022

Dealership Rating
Employee Rating

Great prices on tires took advantage Everyone was very friendly and very helpfulI will definitely be back More

by JALLEN14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Victory Toyota of Brook Park responded

Thank you for leaving Mike this positive review! We are pleased that he could be of great assistance to you throughout your visit. New tires always make us enjoy our car again. We wish you the safest of travels until we meet again!

October 26, 2022

Dealership Rating
Employee Rating

Always happy with the service at this dealership. They are fair & honest every time I bring my vehicle in for work. More

by teemills1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Mike's and effort could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 20, 2022

Dealership Rating
Employee Rating

Always top quality service, I’ve been a customer for over 20 years nothing’s changed! More

by JAYBUBRAY
Recommend Dealer
Yes
Oct 22, 2022

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you for being a wonderful customer! I'm sure that if you need any help Mike and the service team will be glad to provide it for you.

October 20, 2022

Dealership Rating
Employee Rating

I have always had a great experience at this dealer. I encourage others to go here More

by PAMHARP10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

Oct 22, 2022

Victory Toyota of Brook Park responded

Pam, What an outstanding review! Scott, Mike and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

October 20, 2022

Dealership Rating
Employee Rating

Service Department always friendly and efficient - it is the main reason I continue to buy Toyota vehicles. More

by aabel622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 20, 2022

Dealership Rating
Employee Rating

I have been a satisfied Toyota customer since the 1980’s. I have purchased many Camry’s over the years from many dealerships. However, I was introduced to Metro Toyota in 2021 when my husband and I decided More

by Lesnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

John and Sandra, We're happy to hear that you felt comfortable doing business here, Ramona is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

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