Mike Hannafin | Page 5

Nathan Haugh and the team was great! ! The customer obsession and service was the best :) -Aldo T ! The customer obsession and service was the best :) -Aldo T More

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Let's face it going to a car dealership to have your car serviced can be stressful You never know what you are about to hear or how much it will cost! Having a exceptional,competent service advisor makes al serviced can be stressful You never know what you are about to hear or how much it will cost! Having a exceptional,competent service advisor makes all the difference and that service advisor is Alfred. He listens to my needs and concerns, explains everything in detail and never rushes me even when someone else is waiting. He is an asset to lynnfield mercedes, I'm lucky I can call him My service advisor! Kudos to you Alfred. More

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Stephen and Mike went above and beyond on my E-class repair and got it done same day and for less than I expected. Best dealer service I’ve ever had. repair and got it done same day and for less than I expected. Best dealer service I’ve ever had. More

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Flagship Service Department is a 10+. Michael the Manager is an 11+My Service Rep Alfred is an 11. 🙏 Michael the Manager is an 11+My Service Rep Alfred is an 11. 🙏 More

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So happy Alfred, service advisor is back! Alfred was responsive to my concerns, patient, didn't rush me as I lingered on. Made me feel like I was his only client. Most importantly he gets t Alfred was responsive to my concerns, patient, didn't rush me as I lingered on. Made me feel like I was his only client. Most importantly he gets the job done and follows through! Kudos to you Alfred. Welcome back! More

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Great service. ...excellent staff.....truly appreciate the updates when car is being serviced so I can plan accordingly!!!! ...excellent staff.....truly appreciate the updates when car is being serviced so I can plan accordingly!!!! More

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Convenient to my home, clean and efficient. Professional staff who strive to accommodate a and are respectful to a diverse collection of personalities Professional staff who strive to accommodate a and are respectful to a diverse collection of personalities More

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Top notch service team does a great job every time! They are prompt and efficient, and always return a clean car! are prompt and efficient, and always return a clean car! More

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Flagship is one of the friendless dealers around. Everyone there is professional and always ready to help. I have bought several cars and my family has also. They deserve to be recognized as the best Everyone there is professional and always ready to help. I have bought several cars and my family has also. They deserve to be recognized as the best More

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It is very clean well lit and has refreshments like coffee or tea or tonic. The Wi-Fi is nice I use my iPhone to kill the time if I wait while the car is being serviced coffee or tea or tonic. The Wi-Fi is nice I use my iPhone to kill the time if I wait while the car is being serviced More

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