Mike Harder | Page 10

Purchase of used vehicle My husband and I were extremely pleased with the service provided by Ingrid. She worked with us to provide a satisfactory price and we never felt any My husband and I were extremely pleased with the service provided by Ingrid. She worked with us to provide a satisfactory price and we never felt any pressure during the process. She was very knowledgeable and willing to explain the many technological features of our vehicle. More

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My new Mercedes In buying the car, Ingrid was always trying to fit my needs (price, features, etc.). She searched the web for cars with the features I wanted ultimate In buying the car, Ingrid was always trying to fit my needs (price, features, etc.). She searched the web for cars with the features I wanted ultimately ordered me a car with those features that saved me thousands by not having features I didn’t want. She has also been extremely helpful post sale, going through setup of features with the car and made herself available with any questions I have. I’m very happy with the whole experience and wouldn’t hesitate to recommend her to anyone in the market for a car. More

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Management For got in my review to say Michael Harder is one of the best guys to help get you in the right fit! His expertise is amazing . Loved the way he’s so For got in my review to say Michael Harder is one of the best guys to help get you in the right fit! His expertise is amazing . Loved the way he’s so funny yet personable , sorry cannot remember all the great peoples names I worked with! Love this dealership. More

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Came in to service my SL550, left with another Benz ... I came in for service on my SL550. I had been very unhappy with the Range Rover I purchased a year earlier. Spoke with Cyndy while I was waiting and I came in for service on my SL550. I had been very unhappy with the Range Rover I purchased a year earlier. Spoke with Cyndy while I was waiting and she gave me information on the differences of their SUVs. Together we determined that what I was looking for was definitely the GLS. We took a test drive and I was in love. Absolutely exactly what I was looking for. Reason for Visit: Service AND Sales. I'm a very happy customer. More

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New lease, same great experience. Knowledgable staff, great people to work with and they made a painstaking process easy and hassle free. I've been a loyal customer for the last 20 yea Knowledgable staff, great people to work with and they made a painstaking process easy and hassle free. I've been a loyal customer for the last 20 years and will continue to be, thanks Klaus and Mike!! More

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Used Car Purchase I was impressed with the sales representative that helped the sale of the used car I purchased. He was very professional and kept me informed all thro I was impressed with the sales representative that helped the sale of the used car I purchased. He was very professional and kept me informed all through the purchase. He honored everything that was quoted. I highly recommend him as a sales person. More

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Cadillac to Mercedes I had the pleasure of trading my 2019, yes my 2019 Cadillac. I unfortunately had some mobility issues, and decided to trade up to Mercedes. My sales a I had the pleasure of trading my 2019, yes my 2019 Cadillac. I unfortunately had some mobility issues, and decided to trade up to Mercedes. My sales associate was Cyndy Patterson. Cyndy is relatively new to Mercedes Benz, but she was eager to earn my business, she was informed, and incredibly professional. The over all experience exceeded my expectations. I knew what I wanted, laid out my terms, and the entire transaction was put to bed in under an hour. Cyndy and her team met my needs, and I would be happy to reccomend Mercedes Benz of Salem to family, coworkers, and friends. More

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Great service Purchasing my used 300 was my first good experience but having Gayle and Krause come to my home to set up my car garage door opener was icing on the c Purchasing my used 300 was my first good experience but having Gayle and Krause come to my home to set up my car garage door opener was icing on the cake. Great service from a great dealerships. More

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My experience with Mercedes of Salem When shopping for a new vehicle, Gayle was fun, attentive, and knowledgeable. She was easy to work with and listened to what I wanted without making m When shopping for a new vehicle, Gayle was fun, attentive, and knowledgeable. She was easy to work with and listened to what I wanted without making me feel presssured. My experience went smoothly and the team made me feel at home. More

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Sales Rep. Gayle Rachtman and sales manager, Mike Harder were great team. Gayle is a knowledgable rep and had the answer to all my questions. Mike was a great Gayle Rachtman and sales manager, Mike Harder were great team. Gayle is a knowledgable rep and had the answer to all my questions. Mike was a great support manager and I would recommend both...excellent team. Haven't had to deal with service dept yet, but having purchased a M-B from this dealership in the past, I'm sure that the service will be as good as it was in the past. More

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