Mike Harder

Abel was completely helpful in sales and service of our two new cars. He walked us through options of vehicles and pricing scenarios patiently. He explained everything about delivery and arranged everyth two new cars. He walked us through options of vehicles and pricing scenarios patiently. He explained everything about delivery and arranged everything needed for us to get our cars quickly. More

Helpful 0

Report | Print

Abel is very friendly and knowledgeable. No pressure. He answered all my questions clearly and completely. A very easy, pleasant experience. No pressure. He answered all my questions clearly and completely. A very easy, pleasant experience. More

Helpful 0

Report | Print

The customer service is top notch! From the sales staff, to Daren in parts, Don the service advisor, and Can’t forget the Aussie, Mike the manager. I have purchased about a dozen vehic From the sales staff, to Daren in parts, Don the service advisor, and Can’t forget the Aussie, Mike the manager. I have purchased about a dozen vehicles from Mercedes of Salem, Acura of Salem or Skyline Ford. There are many reasons we keep coming back, but their customer service and more than fair deals are why we always come back. Thank you all for taking such good care of me and my family. More

Helpful 0

Report | Print

There were issues with our new van. Not caused by the dealer. They immediately took ownership of fixing these issues. They gave us a loaner and showed incredible integrity. Everyone Not caused by the dealer. They immediately took ownership of fixing these issues. They gave us a loaner and showed incredible integrity. Everyone I have met at this dealership is nice, polite, and genuinely seems like the enjoy their work. Keep up the great job Salem Mercedes! We appreciate u. More

by DANISAACSON Verified Customer Verified Customer

Helpful 0

Report | Print

Thank you very much for the service I appreciate it. I hope you get more staff soon. I hope you get more staff soon. More

by mbjenny Verified Customer Verified Customer

Helpful 0

Report | Print

Manager was very nice. All staff were helpful and knowledgeable. Pleasant shopping experience and obtained a good trade in for my car. All staff were helpful and knowledgeable. Pleasant shopping experience and obtained a good trade in for my car. More

by ALM1161 Verified Customer Verified Customer

Helpful 0

Report | Print

They’re the best! They’ve always been so helpful and kind. We’ve worked with them for many years and they are consistently great. Especially Don who is who we work wit They’ve always been so helpful and kind. We’ve worked with them for many years and they are consistently great. Especially Don who is who we work with most often. More

by Julie Verified Customer Verified Customer

Helpful 0

Report | Print

Workmanship was perfect. The dealer people were pleasant, polite, and answered questions courteously. I was offered coffee and a shuttle back home, and the shuttle picked m The dealer people were pleasant, polite, and answered questions courteously. I was offered coffee and a shuttle back home, and the shuttle picked me up when the work was complete. More

by DAVE_MENSER Verified Customer Verified Customer

Helpful 0

Report | Print

Great service and everyone is helpful. They do everything they can to make the process easy. They do everything they can to make the process easy. More

by Kzwest Verified Customer Verified Customer

Helpful 0

Report | Print

Did what I asked. License plates attached and spark plugs were changed. Car was washed and vacuumed. License plates attached and spark plugs were changed. Car was washed and vacuumed. More

by DAVE_MENSER Verified Customer Verified Customer

Helpful 0

Report | Print