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Mike Harlow
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Mike Harlow | Page 13
Service Consultant
INFINITI of Clarendon Hills
415 Ogden Ave
Clarendon Hills, IL 60514
154 Reviews
154 Reviews
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154 Reviews of Mike Harlow
March 10, 2013
Just stopped in for and oil change. Very nice and comfortable. Did a quick but complete job... checked all the normal things out and gave it a quick bath. I will be back! Thanks again!! comfortable. Did a quick but complete job... checked all the normal things out and gave it a quick bath. I will be back! Thanks again!! More
by Millwrat6
Helpful 
March 01, 2013
Mike has always been great to work with, I take my SUV to him all the time. This time I need to have new tires installed (and quickly). I pulled into the service department at noon (with no appointment) an him all the time. This time I need to have new tires installed (and quickly). I pulled into the service department at noon (with no appointment) and my truck was ready to go by 3pm. Great, friendly, professional service all the way around. More
by jjmarzullo
January 12, 2013
Excellent experience. very friendly, great price....i had to let my car for service and i talk with tony for a loaner...no problem. He introduce me to mike who help me to get my car fix and get the loaner. N to let my car for service and i talk with tony for a loaner...no problem. He introduce me to mike who help me to get my car fix and get the loaner. Next visit i know where to go...thx More
by alex20
Other Employees Tagged: Tony Bonifazi
December 29, 2012
Always willing to go above and beyond. Mike is always professional, knowledgeble and always willing to accommodate the customer. I have 2 Infiniti dealers that are closer but I rather drive to this one a professional, knowledgeble and always willing to accommodate the customer. I have 2 Infiniti dealers that are closer but I rather drive to this one any day. More
by Octavian023
Other Employees Tagged: Mike in the service department.
November 29, 2012
Dealership has very professional people at helm with the people I interacted with above, made the buying process quick and efficient. Will make future business and personal purchase here. people I interacted with above, made the buying process quick and efficient. Will make future business and personal purchase here. More
by azieba
Other Employees Tagged: Peter Korallus, Joe Fruzyna , William (Bill) Harris
November 19, 2012
Recently Infiniti opened a new dealership in Clarendon Hills, within 4 miles of my home! What a pleasure! That gave me the opportunity to save precious time, not only in mileage but fighting traffic iss Hills, within 4 miles of my home! What a pleasure! That gave me the opportunity to save precious time, not only in mileage but fighting traffic issues too. And, I save money in gas usage traveling to CH as opposed to my original Infiniti dealer. Now, mind you, I was not disappointed in the service I received in the past years, because I have always been satisfied with Infiniti's specialized attention. Infiniti of Clarendon Hills just continues treat my car and myself with genuine care. My rating reflects that. Mary Ann Egizio More
by Mary Ann Egizio
November 19, 2012
Brought my car in for recall and oil change. The recall for gas gauge was not fix until I brought it back. Float was stuck. Was ciorrected and everything was OK. There was no problem with the gas gauge for gas gauge was not fix until I brought it back. Float was stuck. Was ciorrected and everything was OK. There was no problem with the gas gauge before I brought the car in. Mike handled the situation very well. Al DeChellis More
by aed1998
November 10, 2012
I cannot find fault with the service I received. Everyone is so professional and kind. It's actually enjoyable to take my cars- I have 2 - in for service. Mike Harlow is my closest contact and he Everyone is so professional and kind. It's actually enjoyable to take my cars- I have 2 - in for service. Mike Harlow is my closest contact and he is just the best. I would recommend the dealership and the brand itself to anyone. More
by Sugarsnap2
November 03, 2012
SERVICE, SERVICE, SERVICE makes them a top notch dealership. Everyone on the staff from reception to upper management treats you with respect and sincerity. There is never an indication they want t dealership. Everyone on the staff from reception to upper management treats you with respect and sincerity. There is never an indication they want to up-sell - it seems to me that their motto is "We profit thru honesty which builds customer loyalty" Very, very personalized approach to servicing the customer and accommodating your specific needs. Far and away better than dealing with the last two Audi service departments, I dealt with in the past. More
by aeamarc
Other Employees Tagged: Tony Bonifazi
October 26, 2012
BROUGHT MY 2008 FX35 IN FOR A DASH BOARD ISSUE AND WAS TOLD THAT IS WAS UNDER A RECALL AND THAT IT WOULD BE FIXED AT NO COST TO ME. I RECEIVED A LOANER CAR AND THEY ALSO FOUND A RECALL ISSUE ON THE ODOM TOLD THAT IS WAS UNDER A RECALL AND THAT IT WOULD BE FIXED AT NO COST TO ME. I RECEIVED A LOANER CAR AND THEY ALSO FOUND A RECALL ISSUE ON THE ODOMETER ORDER PARTS AND GOT TO WORK ON THAT AS WELL. I HAD MY CAR BACK THE NEXT DAY. EVERYONE THERE WAS PLEASANT, COURTEOUS AND ACCOMMODATING. THE ONLY THING I WOULD SUGGEST IT TO RECEIVE NOTIFICATION VIA MAIL OR EMAIL ON THE RECALLS. SHARON E. WESTMONT, IL More
by SHAR E
