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Mike Haverl
Mike Haverl at Napoli Kia

Mike Haverl | Page 73

Finance Manager

Napoli Kia

241 Boston Post Rd
Milford, CT 06460

Contact Me
4.6
850 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

6 yrs, 6 mos

4.6

850 Reviews

Write a Review

850 Reviews of Mike Haverl

June 28, 2021

Dealership Rating
Employee Rating

The customer service made me feel welcomed and my business appreciated More

by JEHANKF51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Jun 29, 2021

Napoli Kia responded

Thanks for sharing your thoughts about your experience with Napoli Kia. We appreciate your business and hope to see you again soon! Scott Haverl General Manager

June 27, 2021

Dealership Rating
Employee Rating

At times when kia goes though xxxx with a recall it is impossible to schedule an oil change for k5 anywhere though summer. Your place and a Mike Haverl helped us out, even though we did not lease this ki More

by Nbabruk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl is the champ!

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Jun 28, 2021

Napoli Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Kia! Scott Haverl General Manager

June 26, 2021

Dealership Rating
Employee Rating

Very professional and courteous staff. The service department is always fast and efficient when I need work done on my vehicle. They also have a nice waiting area to watch tv or search internet. Highl More

by FRANK MASSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Jun 28, 2021

Napoli Kia responded

Thank you, Frank, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

June 25, 2021

Dealership Rating
Employee Rating

The service was excellent and I was impressed by the service person More

by Ukenny717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Ashley Power, Salvatore Liuzzo, Jennifer Rios

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Jun 28, 2021

Napoli Kia responded

We appreciate your business and our team looks forward to serving you again soon! Scott Haverl General Manager

Jun 28, 2021

Ukenny717 responded

I had no problem and found the service excellent and friendly.

June 25, 2021

Dealership Rating
Employee Rating

Great place for service will be seeing them again soon More

by warcher1960
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Jun 28, 2021

Napoli Kia responded

Thank you for choosing Napoli Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Haverl General Manager

June 25, 2021

Dealership Rating
Employee Rating

Wonderful staff especially the service department with the exception of the Auto Service Dept, Ruben Burgos manager of the Auto Service department More

by Angel157
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Ashley Power, Salvatore Liuzzo, Jennifer Rios, Curtis Smith Jr.

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Jun 25, 2021

Napoli Kia responded

Thanks for sharing your thoughts about your experience with Napoli Kia, Angel! It's great to hear that our service department could meet your vehicle needs. If you'd like to discuss anything further, please leave your contact information so we can address your concerns. We truly appreciate your business. Scott Haverl General Manager

June 25, 2021

Dealership Rating
Employee Rating

Frank, very pleasant individual and help make easy to understand if there is a problem with your car, even willing to show you. More

by Trisha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Frank 5 Stars

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Jun 25, 2021

Napoli Kia responded

Thank you for the kind words for our service department, Trisha! We look forward to sharing your compliments with Frank and the rest of our team, and please don't hesitate to let us know if we can be of further assistance. Scott Haverl General Manager

June 25, 2021

Dealership Rating
Employee Rating

Very friendly, honest and professional. Great communication throughout the process, very thorough More

by irshborn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Jun 25, 2021

Napoli Kia responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Kia. Please don't hesitate to reach out if you need anything else! Scott Haverl General Manager

June 25, 2021

Dealership Rating
Employee Rating

The service was done quickly. I was in and out in less than an hour. Everyone was friendly and polite. It was a little warm in the waiting area. More

by DONNAKOOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 25, 2021

Napoli Kia responded

Thanks so much for leaving us a review, Donna! Customer service is always our number one priority, and we're happy to hear that we met your expectations in a timely manner. We'll keep an eye on the waiting room heat in the future, as well. Thank you for choosing Napoli Kia--we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

June 25, 2021

Dealership Rating
Employee Rating

I would not recommend again. i bought my car there and recommended to my daughter and once they sell the car the service was terrible. More

by Marybango
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Trevor Sabia

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Jul 12, 2021

Napoli Kia responded

Jessica, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Scott Haverl General Manager

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