Mike Hughes
Mike Hughes at Ferman Chrysler Jeep Dodge RAM of New Port Richey

Mike Hughes | Page 5

Service Director

Ferman Chrysler Jeep Dodge RAM of New Port Richey

4023 U S Highway 19
New Port Richey, FL 34652

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4.3
145 Reviews
4.3

145 Reviews

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145 Reviews of Mike Hughes

February 23, 2021

Dealership Rating
Employee Rating

The staff was more than helpful. I left another dealership because of horrible customer service. Everyone was great. Thank you again for taking care of me. More

by Tarrbaby13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Logue , Eric Dugas, Jason Whidden

Feb 24, 2021

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 09, 2021

Dealership Rating
Employee Rating

It was a pleasurable experience. The service employees were very friendly and did a great job of keeping me informed of the status of my vehicle. More

by lissfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Logue , Jason Whidden

Feb 10, 2021

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

February 06, 2021

Dealership Rating
Employee Rating

Mike, Jason, and all the people at Ferman are always so great! I trust them and thats the most important thing to me. They're always honest and transparent. I wont Bring my vehicles anywhere else. More

by Scalicchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Logue

Feb 07, 2021

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

January 22, 2021

Dealership Rating
Employee Rating

Worst mechanics. Every time something was fixed, something else conveniently broke. Even after my last visit, upon inspecting my vehicle, they left my AC compressor sensor unplugged. My car was ther More

by UpsetChryslerOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jason Logue

Jan 26, 2021

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 31, 2020

Dealership Rating
Employee Rating

Great place to take your vehicle for fast, reliable, accurate service. Ferman Chrysler jeep Dodge Ram is the only place I trust with any of my vehicles More

by CADIN.NAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Kissinger, Steve Brawer, Jason Logue , Jose Gomez, James Naylor, Robert Bernelle

Jan 02, 2021

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

December 29, 2020

Dealership Rating
Employee Rating

They never did the work I requested on my car after it sat there for three and a half hours so I took it to another service center. This is the second time they have not honored a schedule with me and More

by MRUDD99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Steve Brawer

Dec 30, 2020

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 08, 2020

Dealership Rating
Employee Rating

I brought my car in for warranty work last week. Picked it up, and my car on starts having the same exact issue since it was “fixed”. The receptionist is rude. I can’t get in touch with the service advisor More

by Unhappycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Brawer

Dec 08, 2020

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Dec 08, 2020

Unhappycustomer responded

I called and no answer. I left a message, hoping she actually calls back. Received a call from from the service manager, says the problem that I have with my car even though they “fixed” it last week is no longer their issue once the car leaves the lot. 10 out of 10 would not recommend this service department based on the service advisor Steve, and the service manager.

November 20, 2020

Dealership Rating
Employee Rating

Best dealership in Tampa area. Service staff is courteous and helpful. Mike Hughs always very helpful and knowledgeable. Keep up the great work and thanks again More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Brawer

Nov 22, 2020

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

November 14, 2020

Dealership Rating
Employee Rating

Nobody call me when the car's is ready after a month-and-a-half when I go to pick it up the car parts is in the back seat is not ready at all More

by tonygt46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jason Logue

Nov 18, 2020

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 12, 2020

Dealership Rating
Employee Rating

I had a great experience at the Jeep dealership no problems with anyone quick and cookout was ready when I get there my appointment time More

by valall3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Poth, Jamie Kissinger, Steve Brawer, Jason Logue , Eric Dugas, Jose Gomez, Mark Goode, Brandon Polise, Jonathan Widing

Nov 18, 2020

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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