Mike Kaminski

I’m writing this review express my deep disappointment with a recent experience I had at Ganley Subaru Wickliff. I’ve never encountered such a shady and frustrating process when trying to purchase a vehic with a recent experience I had at Ganley Subaru Wickliff. I’ve never encountered such a shady and frustrating process when trying to purchase a vehicle. I was charged a $1,000 deposit before I was even shown a picture or provided a link to the car that was supposedly a match for what I wanted. After the charge was processed, I still didn’t receive any proper details—only a poorly formatted PDF of a window sticker that was difficult to read and lacked clarity. This level of opacity and lack of professionalism is unacceptable. I’ve always appreciated Subaru vehicles, but this experience has made it clear that I need to take my business elsewhere. Fortunately, there are several other Subaru dealerships in the area, and I will be exploring those options moving forward. I hope you take this feedback seriously and reconsider how you handle customer interactions and transparency in your sales process. But ultimately this I my fault for purchasing a car there, hopefully my experience allows people to make the correct choice and go to another dealership. More

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Good straightforward service experience. They do a good job explaining what needs to be done. They do a good job explaining what needs to be done. More

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Love the service at this dealership! Lots of great people who care about their customers!! Lots of great people who care about their customers!! More

by DBERKEBILE Verified Customer Verified Customer

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The manager, Michael was very generous in his deal and our sales rep, Cristian was outstanding. Cristian made the process seamless and pleasant. He was extremely knowledgeable and genuine. If I had our sales rep, Cristian was outstanding. Cristian made the process seamless and pleasant. He was extremely knowledgeable and genuine. If I had any complaints it would be around the financial manager, Brandon? Whose good nature somewhat changed once we declined his sales pitch for extra coverage. But t overall, it was a very good experience More

by LONG.ELLENL Verified Customer Verified Customer

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Great experience- sales listened to my needs, finance helped work with my budget, i ended up with a car I am really happy with and wouldn’t have likely chosen Subaru before this experience. helped work with my budget, i ended up with a car I am really happy with and wouldn’t have likely chosen Subaru before this experience. More

by MEGAN.R.PALKO Verified Customer Verified Customer

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Ken Ganley Wickliffe Subaru: A Stress-Free Car Buying Experience ⭐⭐⭐⭐⭐ (5/5 Stars) As someone who typically dreads the car shopping process, I was pleasantly surprised by my recent experience at Ken Ga Experience ⭐⭐⭐⭐⭐ (5/5 Stars) As someone who typically dreads the car shopping process, I was pleasantly surprised by my recent experience at Ken Ganley Wickliffe Subaru. From the moment I met Cristian, the sales representative, I knew this would be different from my previous car-buying nightmares. What Made This Experience Exceptional Personalized Approach: Cristian took the time to truly understand my needs and preferences. No Pressure Sales Technique: Unlike many dealerships, there was absolutely no pushy sales tactics. Comprehensive Exploration: He patiently walked me through the parking lot, showing various models and colors. Transparent Communication: Cristian even provided his personal cell phone number, demonstrating his commitment to customer service. The Result I drove home in a stunning 2025 Smoky Gray Subaru Crosstrek, feeling confident and excited about my purchase. The entire process was smooth, informative, and genuinely enjoyable. Recommendation I would wholeheartedly recommend Cristian to anyone in the market for a new Subaru. If you're looking for a stress-free car buying experience, Ken Ganley Wickliffe is the place to go! Pro Tip: Ask for Cristian - he'll make your car shopping experience a breeze! More

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This is my 3rd Subaru Forester purchased from Ken Ganley Subaru Wickliffe. I appreciate the care they take with each customer and making sure all my questions are answered. I feel they truly want me to ge Subaru Wickliffe. I appreciate the care they take with each customer and making sure all my questions are answered. I feel they truly want me to get the right car and have a good experience in the process. More

by MLCAPICHIONI Verified Customer Verified Customer

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Ganley Not trustworthy! offered me a ridiculous deal! Boardman Subaru Youngstown gave me superior service! Boardman Subaru Youngstown gave me superior service! More

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Fantastic Service! Highly Recommend! I had such fantastic service at Ganley Subaru East. Brad was incredibly helpful and took the time to show and explain everything I need to know about I had such fantastic service at Ganley Subaru East. Brad was incredibly helpful and took the time to show and explain everything I need to know about my new 2020 Subaru Forester. I never felt any pressure or worry through the whole process thanks to Brad and the amazing team; nothing about the entire car-buying experience was difficult or problematic! I learned so much during the test drive as well. Brad took the time to go over every function on the car and did not make me feel rushed at all, which helped a lot for people like me that are not very tech savvy. Thanks to him, I will be using every function the car has to offer because I now know what they all do and how to use them! I will be highly recommending people I know to come here! Thank you for my new Subaru! More

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I would like to thank Mike Kaminski and Ken Johnson for a wonderful job they did for me on getting a new car. Your team is just amazing! I will definitely keep the service coming to you. wonderful job they did for me on getting a new car. Your team is just amazing! I will definitely keep the service coming to you. More

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