Mike Kline | Page 4

Both Tom and Mike listened and negotiated a fair deal for me unlike my last lease me unlike my last lease More

by janiscohen Verified Customer Verified Customer

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I was expecting to only test drive a used vehicle. But after I drove it and they asked if I had a trade-in, the process started. The negotiations were easy. I drove home in my beautiful new RX 350 H. But after I drove it and they asked if I had a trade-in, the process started. The negotiations were easy. I drove home in my beautiful new RX 350 H. I couldn’t be happier. More

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Damond my salesman was the best! No so sure about dealership being the best in Florida No so sure about dealership being the best in Florida More

by STANLEYD180 Verified Customer Verified Customer

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My recent experience with Lexus of Sarasota was nothing short of outstanding. I was purchasing a vehicle for my mother, and from start to finish the team provided exceptional service. Every department—from short of outstanding. I was purchasing a vehicle for my mother, and from start to finish the team provided exceptional service. Every department—from sales to management to finance—worked seamlessly to ensure the process was smooth, transparent, and stress-free. More

by Cazo Verified Customer Verified Customer

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Salesman was very good and helpful after the sale. Poor communication of sale price and trade allowance caused some issues which were discussed and resolved but not to my favor. Have to always be care Poor communication of sale price and trade allowance caused some issues which were discussed and resolved but not to my favor. Have to always be careful when buying anything. We'll see how the servicing of the car will go. The technology specialist was excellent !! More

by YKOLY Verified Customer Verified Customer

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We were treated very well the salesman answered all our questions and helped us pick the lexus best for us questions and helped us pick the lexus best for us More

by Osterburgw Verified Customer Verified Customer

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Edit*** after reading my review, Maurice called me within 5 minutes, he was quite aggressive and borderline yelling before I told him to never call me again and I hung up!!! I called the dealership an within 5 minutes, he was quite aggressive and borderline yelling before I told him to never call me again and I hung up!!! I called the dealership and spoke to Sales manager Randy whom was very nice and assured me this would be handled. ** end edit*** Maurice was my salesman, a poor communicator and not very knowledgeable. The dealership has absurd fees, and fees on top of fees. Then, they failed to complete the documents properly resulting in multiple repeat calls and emails for me to sign/re-sign. I would not do business here again. I would like to note that Mr Lima, the GM, and Randy, sales Manager, were helpful in dealing with these issues. With that said, I still would not do business here. More

by ran.schroeder Verified Customer Verified Customer

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The purchase was the only contact I had at the dealership. Originally John Taylor was more than accommodating, bringing the vehicle to my home & initiating the purchase. He set the appointment tim dealership. Originally John Taylor was more than accommodating, bringing the vehicle to my home & initiating the purchase. He set the appointment time for me to come to the dealership for delivery. It was on a Sunday at 11, which was the opening time. I waited an 1 1/2 hrs. The vehicle was not ready. I gladly would have accepted a later time to insure a timely delivery. Upon returning home I immediately texted a photo of the dent that was not repaired. The vehicle was backed in for delivery and I was never offered nor did I do a walk around. John Taylor assured me he would get it scheduled and repaired. That was 3 weeks ago and he has not responded to emails or texts. Very disappointing to be completely ignored. I am aware that part of the certification requires that any body damaged be corrected. More

by karen.terry Verified Customer Verified Customer

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My experience with Ana and Lexus from start to finish was top-notch. Ana was able to answer all of my questions courteously and professionally. She successfully got me into a beautiful 2025 ES 300 hybrid a top-notch. Ana was able to answer all of my questions courteously and professionally. She successfully got me into a beautiful 2025 ES 300 hybrid at a payment within my budget. I’m would highly recommend working with her and the dealership. I am absolutely loving my new car! More

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Easiest car buying process I've ever had. They delivered the car to my door and were very pleasant throughout the entire process. Will do business again! They delivered the car to my door and were very pleasant throughout the entire process. Will do business again! More

by blk2016 Verified Customer Verified Customer

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