Mike Kline | Page 4

Awful customer outreach. Can't get someone to get back to you and confirm or finalize important details. Been waiting 3 days for a response related to my tags and getting my Can't get someone to get back to you and confirm or finalize important details. Been waiting 3 days for a response related to my tags and getting my social security card back. An awful experience top to bottom. More

by justin.golak Verified Customer Verified Customer

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Easy to deal with; pricing was transparent and they added some nice touches within their process (bottle of wine, brownies, and had the car cooled when we arrived for test drive) some nice touches within their process (bottle of wine, brownies, and had the car cooled when we arrived for test drive) More

by Kjordanfbc1 Verified Customer Verified Customer

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Everyone was so welcoming and helpful. Even after we purchased our car we are getting follow up calls to help with any questions. We are very happy with our experience Even after we purchased our car we are getting follow up calls to help with any questions. We are very happy with our experience More

by Lssc1011 Verified Customer Verified Customer

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Didn’t know I wanted a Lexus until I met Rick. He was very knowledgeable about his product and really listened to my concerns. He was very knowledgeable about his product and really listened to my concerns. More

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Both Tom and Mike listened and negotiated a fair deal for me unlike my last lease me unlike my last lease More

by janiscohen Verified Customer Verified Customer

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I was expecting to only test drive a used vehicle. But after I drove it and they asked if I had a trade-in, the process started. The negotiations were easy. I drove home in my beautiful new RX 350 H. But after I drove it and they asked if I had a trade-in, the process started. The negotiations were easy. I drove home in my beautiful new RX 350 H. I couldn’t be happier. More

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Damond my salesman was the best! No so sure about dealership being the best in Florida No so sure about dealership being the best in Florida More

by STANLEYD180 Verified Customer Verified Customer

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My recent experience with Lexus of Sarasota was nothing short of outstanding. I was purchasing a vehicle for my mother, and from start to finish the team provided exceptional service. Every department—from short of outstanding. I was purchasing a vehicle for my mother, and from start to finish the team provided exceptional service. Every department—from sales to management to finance—worked seamlessly to ensure the process was smooth, transparent, and stress-free. More

by Cazo Verified Customer Verified Customer

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Salesman was very good and helpful after the sale. Poor communication of sale price and trade allowance caused some issues which were discussed and resolved but not to my favor. Have to always be care Poor communication of sale price and trade allowance caused some issues which were discussed and resolved but not to my favor. Have to always be careful when buying anything. We'll see how the servicing of the car will go. The technology specialist was excellent !! More

by YKOLY Verified Customer Verified Customer

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We were treated very well the salesman answered all our questions and helped us pick the lexus best for us questions and helped us pick the lexus best for us More

by Osterburgw Verified Customer Verified Customer

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