Mike Lagandaon | Page 37

I was introduced to Mike Waller based on the recommendation from another customer. Many positives about the sales experience but these stand out - Mike spent much time with me even though it wa recommendation from another customer. Many positives about the sales experience but these stand out - Mike spent much time with me even though it was a very busy promotional period of the year. He showed me 3 different new models and a used Subaru I was interested in. Very knowledgeable about the vehicles he sells and absolutely no pressure. David Melo did a terrific job explaining the owner's manual as well as tips when taking the car for servicing. Mike Lagandson handled the financial details patiently even with buyers lined up due to the many vehicles sold that day. Customer relations, enthusiasm and dedication to the product - I definitely recommend Mike Waller and Elk Grove Subaru to new customers. More

Helpful 0

Report | Print

We had a great experience buying a new Subaru from Elk Grove Subaru. The staff was very informative, and honest with us. They made the process simple, and smooth. Knowing it takes a long time to seal a Grove Subaru. The staff was very informative, and honest with us. They made the process simple, and smooth. Knowing it takes a long time to seal a deal buying a car, they were still willing to accommodate us at 5pm the evening before Thanksgiving. I would highly recommend Elk Grove Subaru to anyone buying a new vehicle. We got a pretty great deal, and were treated with respect. The overall process was very smooth. More

Helpful 0

Report | Print

This was the easiest car purchase my husband and I have This was the easiest car purchase my husband and I have ever made. It was great to do most of it online with Dickson Yip, who always responded immedi This was the easiest car purchase my husband and I have ever made. It was great to do most of it online with Dickson Yip, who always responded immediately to any questions we had. When it came time to deal with the financial part, Mike Lagandaon was wonderful also. More

Helpful 0

Report | Print

Had a great experience dealing with the "crew" at this dealership. I'm from the Peninsula and was more the willing to travel to this dealership for a vehicle they had on their lot. Mr. Yip was my at this dealership. I'm from the Peninsula and was more the willing to travel to this dealership for a vehicle they had on their lot. Mr. Yip was my "internet" guy who gave me a great $$ that I could not turn down. Unfortunately, he was off the day I came to look at the vehicle but was taken care off by his partner Mr Melo. He made my transaction smooth once I decided on the vehicle. No gimmicks or funny stuff, they honored the $$ that Mr.Yip and I agreed prior to my visit. On to the finance dept. where I was introduced to Mike Lagandaon. Mike knew I was pre approved and was able to get me a better rate than my credit union. Thanks Mike!!! Mike was upfront and straightforward on the deal I was getting. No extra was added and talked about just got my paper work for delivery and I was out the door. Kudos also to Mr. David Lang for giving Mike the "heads up" when I forgot to fund my checking account that same Saturday I got my vehicle. Mike was able to get back to me and assure me he will deal with my check on the following Wednesday. Honest guys who cares about their customers, hard to come buy nowadays. More

Helpful 0

Report | Print

On 12/8/12 Mr. Hall was very quick to respond to our On 12/8/12 Mr. Hall was very quick to respond to our request for a Eprice on the Impreza Limited trim level shown in your web site new car inventory. On 12/8/12 Mr. Hall was very quick to respond to our request for a Eprice on the Impreza Limited trim level shown in your web site new car inventory. We called for a 5 pm appointment to view and drive the Impreza. Mr. Hall had a five door model, in the requested Satin White Pearl color, washed and ready. We drove the 40 miles to the dealership, planning to look, not realizing we would be buying, alas, we didn't have our trade-in with us! We were very impressed with the Impreza both visually and the road test. We decided to go for it (fiscal cliff withstanding), and in about an hour Mr. Hall had gone over all the paperwork with us, making sure we understood all the details. Mr. Lagandaon explained all the financial paperwork requirements, making sure we understood the details, and had us initial or sign (in what seemed endless places marked in yellow) where necessary. We agreed to return Monday 12/10, with the trade-in, to complete the deal and take delivery of the Impreza. The Impreza was washed, with a full tank of gas, and after Mr. Hall explained the various knobs and controls, and synched the phone to the Blue Tooth feature, we headed home. The Impreza was nimble in traffic, and is probably one of the most comfortable car I have owned (except for my old VW Beetle). Guess I'm over 25 words.... Larry and Mitze, Rocklin, CA More

Helpful 0

Report | Print

Internet search of inventory was easy to use and questions answered promptly. No issues or hassle when I went to pick up the car. Dickson and Mike were both friendly and knowledgable. questions answered promptly. No issues or hassle when I went to pick up the car. Dickson and Mike were both friendly and knowledgable. More

Helpful 0

Report | Print

Good price fromt he very beginning. I went to two other dealers before contacting Elk Grove Subaru. Both of the other dealers quoted very high prices from the very beginning. The first price offer on a n dealers before contacting Elk Grove Subaru. Both of the other dealers quoted very high prices from the very beginning. The first price offer on a new lease from Elk Grove Subaru was $50 and $80 less than the other two dealers. After was all finished, I saved $60 and $90 per month over the other two dealers. That's a savings of more than $4000 over the 42 month lease period. I highly recommend working with Dickson Yip. Good prices and straight shooter! More

Helpful 0

Report | Print

They made my experience in purchasing my first new car painless and pleasant!! Very personable and easy to work with!!! All of my needs were met with a smile! I would highly recommend the team at Elk Grov painless and pleasant!! Very personable and easy to work with!!! All of my needs were met with a smile! I would highly recommend the team at Elk Grove Subaru if you are looking to purchase a Subaru! More

Helpful 0

Report | Print

Zack was very quick to respond to my Internet inquiry. He was very understanding and willing to work with my requests without having me feel pressured in any way. Even after everything was settled online, he was very understanding and willing to work with my requests without having me feel pressured in any way. Even after everything was settled online, he took the time to walk me through all of the features in person and answered my questions very thoroughly. Mike got me through the financing and paperwork quickly and he was very pleasant to work with! More

Helpful 0

Report | Print

There was no pressure. Appreciate that very much when shopping for a car. It is a real turn off. Our salesman, Carl, was very friendly & helpful - he answered all the questions we had. He followed thr shopping for a car. It is a real turn off. Our salesman, Carl, was very friendly & helpful - he answered all the questions we had. He followed through with us even after we bought the car - we wanted to purchase a mat for the back of the Forester & he took us to the parts department. We would give him a 10+ rating. The best car salesman we ever dealt with. Also Mike Lagandaon - would give him a high rating - made signing paperwork fun. A tiny bit of pressure but we received a good deal on a warranty so everything was fine there. More

Helpful 0

Report | Print