Mike Lagandaon | Page 39

I had an excellent experience at Elk Grove. Curtis Jare was incredibly helpful in displaying the cars on the lot as well as facilitating the order of my vehicle as one was not available at your location. H was incredibly helpful in displaying the cars on the lot as well as facilitating the order of my vehicle as one was not available at your location. He then kept me updated on the status of the order and called me personally when it arrived. Further the deal we had agreed to in February was honored, he explained all the aspects of the deal to me, and he even went so far as to drive my old vehicle back to my home (I then gave him a ride back) Mike Lagandaon was also very helpful in walking me through the extended warranties and other options and ultimately we settled on an option I am quite happy with. More

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Mike Waller was my initial contact when I first looked at Subaru a couple months ago. He was polite, engaging, relaxed and showed me several cars without pressure which I enjoyed. After test driving a few of Subaru a couple months ago. He was polite, engaging, relaxed and showed me several cars without pressure which I enjoyed. After test driving a few of Subaru's cars, as well as a few others from other dealerships, I decided to order a new Impreza through Mike Waller which took around 9 weeks. The only critique for Mike W would be to keep in touch with the customer while they are waiting for the order to arrive as I had to call him to check on the status of the car. I met Mike Lagandaon after I started signing the paperwork to finalize everything and go over loan options. He actually was very pushy with trying to get me the extended warranty, when I clearly didn't want it and said so on several occasions. I had an overall good experience with Subaru and enjoy my car, but was put-off by Mike L and almost decided to go to another dealership, right before finalizing the paperwork because of his pushiness. I understand that it's his job to sell me on extra things and will make more money for himself and the dealership, but the way he went about it was very abrasive and if I didn't have such a good experience with Mike Waller than I would of left. More

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I had a great experience in Elk Grove. We were greated by Dave as soon as we arrived. He was very friendly and professional. I had very specific needs in a car and he was able to meet all of them to my by Dave as soon as we arrived. He was very friendly and professional. I had very specific needs in a car and he was able to meet all of them to my satisfaction. I am not the easiest person for salespeople to deal with and he was quite patient with me. More

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Although I've bought only 2 new cars and 2 used cars at a dealer in my 62 years,I sold cars at a major dealership for 2.5 years back in "99-2001.So I know what it takes to be a good salesperson.David Melo is dealer in my 62 years,I sold cars at a major dealership for 2.5 years back in "99-2001.So I know what it takes to be a good salesperson.David Melo is a true pro in the best sense.You will have a positive experience with Dave.He will treat you with the respect we all deserve.He will listen attentively and not give you anything remotely considered a hard sell.I'm sure David is a top seller at this dealership for this reason.To be a really successful long term pro like David, you have to break through the "car salesman" stereotype.You have that here. Mike Lagandaon in finance is a friendly, easy-going young man who will not try to rush any of your finance decisions. I got a great deal on a used BMW. Elk Grove Subbie highly recommended! More

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Elk Grove Subaru (Michael Waller, Sales and Omar Feda, Finance) was outstanding selling a Subaru to our 22 year old son who was moving to Denver, Colorado from California. Three days after the purchase - Finance) was outstanding selling a Subaru to our 22 year old son who was moving to Denver, Colorado from California. Three days after the purchase - the car was packed and my son, husband and I drove to Colorado. Six months later my husband and I returned to Elk Grove Subaru and we purchased our first Subaru (Mike Waller, Sales and Mike Lagandao, Finance). We live three hours away from Elk Grove Subaru - worth the drive for friendly and professional service. Thank You Elk Grove Subaru. More

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The buying experience was amazing!! There was no haggling over pricing which has always been my experience when buying a new car. It was almost like Emad read our minds as whatever question we were haggling over pricing which has always been my experience when buying a new car. It was almost like Emad read our minds as whatever question we were going to ask he had the answers beforehand. I will definitely recommend your dealership & thank you for having the employees that you have representing your dealership. Kudos to Emad & Mike!!'. Vicki & Chuck More

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I had apts with Roseville, Shingle Springs, and Auburn before I told my self I was going to decide on a car. That changed when we came in Saturday. I wasn't looking at the Legacy at all until I was turned before I told my self I was going to decide on a car. That changed when we came in Saturday. I wasn't looking at the Legacy at all until I was turned onto it then. Corey was up front, honest, not push, funny & helpful through the whole transaction. Alot was negotiated prior to me coming in Sunday which I appreciated very much. My time is valuable so qualifying me before was huge for me. After everything was negotiated Corey helped my bf set up our blue tooth, radio, run down of the car etc. My Legacy 2.5 GT Limited is the xxxx and has everything I could of wanted and more! Thanks again for y'all! More

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