Mike Latham | Page 14
Service Director
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Dealership Experience
48 yrs
Industry Experience
48 yrs
Specialties & Trainings
RECERTIFIED ASE MASTER AUTOMOBILE TECHNICIAN
RECERTIFIED ASE SERVICE CONSULTANT
TOYOTA CERTIFIED MASTER SERVICE MANAGER
BA ENGLISH-GENERAL
143 Reviews
Write a Review143 Reviews of Mike Latham
February 26, 2018
Best servist ever!! I have been a Maita customer for many years and wouldn't take my cars anywhere else for service. The employees are courteous and very helpful with I have been a Maita customer for many years and wouldn't take my cars anywhere else for service. The employees are courteous and very helpful with any questions. Best service center ever in my opinion More
Other Employees Tagged: Val Valadez, Karina Gonzalez , Bob Picchi
February 26, 2018
On time and complete Thank you for respecting my time and fixing everything you said you would. From being greeted as I pulled into line to waiting in the comfortable loun Thank you for respecting my time and fixing everything you said you would. From being greeted as I pulled into line to waiting in the comfortable lounge to getting my car back, it was less painful than going to the dentist. Thanks for taking care of me. More
February 26, 2018
MAITA consistently provides excellent customer service. We Ttrust MAITA to service TWO Toyota Tundra trucks. They treated us so well with servicing our first truck we bought another truck. Keep up the dili We Ttrust MAITA to service TWO Toyota Tundra trucks. They treated us so well with servicing our first truck we bought another truck. Keep up the diligent efforts. More
Other Employees Tagged: Karina Gonzalez , Bob Picchi
January 22, 2018
70K Camry Hybrid Service We were greeted in a very timely manner, and all service work was accomplished rapidly. The service writer was not familiar with the Hybrid system as We were greeted in a very timely manner, and all service work was accomplished rapidly. The service writer was not familiar with the Hybrid system as when I asked about expected service life of the alternatoralternator he told me it 100,000 - 150,000 miles. No alternator on my vehicle. More
January 22, 2018
Confidence Maita was recommended to me by a friend when I purchased my used 4Runner in 2010. I’ve found them consistently thorough and honest. They’ve always d Maita was recommended to me by a friend when I purchased my used 4Runner in 2010. I’ve found them consistently thorough and honest. They’ve always done quality work (I don’t have to return with the same problem). My 4Runner has been extremely reliable, but Maita Service has been quick to diagnose accurately the few issues I’ve encountered. I’ve also found their staff of service advisers totally professional, courteous and helpful in making both wise AND economical decisions when determining if/when a repair or maitanance is necessary. Bob Picci is my favorite adviser, but you’ll have a great experience no matter who serves you. Terrific waiting area, rental cars if needed- love this place. More
Other Employees Tagged: Val Valadez , Bethany Arntzen-Garcia, Priscilla Camacho, Mark Hylton, Luis Mendez, Bob Picchi, Bob Sigston, Alex Truong
January 06, 2018
17 years of exceptional service My first Toyota I owned for a period of 16 years and and a grand total of 350,000 miles. My current car was purchased in 1999 in the Bay Area, and I My first Toyota I owned for a period of 16 years and and a grand total of 350,000 miles. My current car was purchased in 1999 in the Bay Area, and I moved to Sacramento in 2000. I have not had this car serviced anywhere else, as I have been very pleased with the maintenance performed on my car; and with the great customer service. I work an early shift at work. Many times I have brought my car in the day before a service appointment, pick up a rental car (at a very inexpensive rate), and then receive a call at work the next day saying my car has been serviced and ready to be picked up. I More
Other Employees Tagged: Lee Reloza, Val Valadez
January 05, 2018
My Maita Service experience My Solara initially failed SMOG. I made appointment with Maida for service to pass SMOG. The vehicle was inspected, and found nothing that needed to r My Solara initially failed SMOG. I made appointment with Maida for service to pass SMOG. The vehicle was inspected, and found nothing that needed to replaced. Make adjustment and was ready to go. All other inspection diagnosis passed with no additional work. Always looking for a service company to insure we are told what we need to hear and how to solve a problem. Maida passed. I will visit again. I drive this car perhaps 1,000 miles a year. I want to keep it in top shape for as long as I have it. More
January 05, 2018
Purchase Made my way to Maita Toyota to buy my first Toyota ever. I’ve always purchased new cars and just happened to make a decision to buy one after reviewin Made my way to Maita Toyota to buy my first Toyota ever. I’ve always purchased new cars and just happened to make a decision to buy one after reviewing deals online. I was attracted to 0% APR for 72 months. Well, I got the P1, I got the 0%APR BUT I paid more than MSRP by $200! I Cannot explain it. I look forward to enjoy the car though. More
Other Employees Tagged: Marko Glubochansky, Manni
November 30, 2017
Best Toyota dealer in the world ! This dealer was 100% truly exceptional. I work at Maita Mazda and my expectation was more then most . All the staff was 100% genuine and treated This dealer was 100% truly exceptional. I work at Maita Mazda and my expectation was more then most . All the staff was 100% genuine and treated me well . Good job ! More
July 07, 2017
Horribe Customer Service!! I took my car for regular warranty service, and when I picked it up, the windshield was crack across the front. They didn't tell me - I noticed as I took my car for regular warranty service, and when I picked it up, the windshield was crack across the front. They didn't tell me - I noticed as I started to drive away. I turned around in the lot, and told the employee at service. He then got the "manager on duty" who looked skeptically at my window. I said, "Check your paperwork, the windshield wasn't broken when I brought my car, and no one even bothered to let me know when I picked it up." He inspected my windshield and started to say that it could have been because of a chip or being in the hot sun. I told him that it's often parked in the sun but had never been cracked by the sun. He said he'd have to check with his manager in the morning before letting me know what will be done. That was 8 DAYS AGO. I responded to a "How's our service" survey and left 2 messages. No reply. This is hands down THE WORST SERVICE. More

