Mike Lesch | Page 11

It was a great experience on buying my new vehicle. The dealership was very helpful and nice would like to purchase more vehicles in the future dealership was very helpful and nice would like to purchase more vehicles in the future More

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Tamara did an amazing job at helping us close the deal. She went above, and beyond and followed up with us to make sure that we were happy with the vehicle purchase. She went above, and beyond and followed up with us to make sure that we were happy with the vehicle purchase. More

by SINDY_0222 Verified Customer Verified Customer

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Was told an inspection was done on the car during the Sales process. I was told there was no issues or signs of problems. I bought the car...less then a week later the check engine light came on. Then th Sales process. I was told there was no issues or signs of problems. I bought the car...less then a week later the check engine light came on. Then they quoted me $1600 to fix it. They said I needed to replace the cataylac converter and gaskets, clean the second converter and replace the cabin filter. I informed them I just bought the car last week from then....service rep comes back saying they will fix the catalytic converter abs replace the gaskets. They looked at the filter Wrong and it was brand new. But they still recommended I paid $139 to clean the other converter. I Said i won’t pay since I just bought the car but I want it fixed. Long story short they didn’t clean the other converter and put I refuse service. Also I refused service on the filter they said was brand new. Service rep got mad with me when I said they were responsible for all. I asked how did they do the same inspection last week and nothing was found abs now 6 days later check engine light is on and I have all these issues. He said it’s just something that can happen over night. My family owns their own auto mechanic shop for. 40 years and informed me it isn’t how it works for catalytic converters they would of saw the issues the week prior. And could of easily disclosed of it. I went to a 3rd party who said the same thing. I feel like they covered the issues with the converter and was trying to get extra money to fix that and the new filter before I started asking questions. Will be filling out a complaint with the BBB. Interaction with sales team was amazing....no complaints. After dealing with the service department and then blaming sales and saying they will Bill the Sales department for fixing my car makes me feel like idk what to think overall. They made me sign a form and he started it was so they will be billed. Wish I didn’t need to go get service here because it completely ruined my experience. More

by drivestreet3 Verified Customer Verified Customer

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Andre the sales representative quickly became Andre, our friend. Professional, courteous, knowledgeable, helpful. Ask for Andre, you won't be disappointed. Even called to inquire about our satisfaction. friend. Professional, courteous, knowledgeable, helpful. Ask for Andre, you won't be disappointed. Even called to inquire about our satisfaction. More

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Outstanding sales and finance service and follow up, very professional and knowledgeable staff st dealership. No typical dealer "high pressure" sales effort. Purchase processes were fast and clear. professional and knowledgeable staff st dealership. No typical dealer "high pressure" sales effort. Purchase processes were fast and clear. More

by lawrence.pesin Verified Customer Verified Customer

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Best buying experience of my life and I have purchased dozens of vehicles. I drove 96 miles to purchase this truck and was not disappointed. Would highly recommend! dozens of vehicles. I drove 96 miles to purchase this truck and was not disappointed. Would highly recommend! More

by auburnbts Verified Customer Verified Customer

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she was realy great thanks a lot ill be back to buy more cars she took her time to do everything i need done thank you more cars she took her time to do everything i need done thank you More

by twotoys27 Verified Customer Verified Customer

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Smoothest car buying experience I have ever had. The whole staff was very friendly. Nick was honest and helpful throughout the entire car buying process. whole staff was very friendly. Nick was honest and helpful throughout the entire car buying process. More

by jbouillerce Verified Customer Verified Customer

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Orange Buick GMC is the only dealership I have brought my cars. Fist expression and experience always makes it good.Awesome!!!!A great place to shop Awesome!!!!! my cars. Fist expression and experience always makes it good.Awesome!!!!A great place to shop Awesome!!!!! More

by noracarter11 Verified Customer Verified Customer

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Very professional service and great attitude. Will do business in the future. Very helpful and made the purchase with ease. Everyone was great. Thanks again guys. business in the future. Very helpful and made the purchase with ease. Everyone was great. Thanks again guys. More

by greatcop22 Verified Customer Verified Customer

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