Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 112

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,115 Reviews
4.5

1,115 Reviews

Write a Review

1115 Reviews of Mike Majors

February 09, 2020

Dealership Rating
Employee Rating

No the worse experience ever every since I had this 2016 Hyundai Santa sport I had problems with it. The to top it off Al the customer relation Manager. kept calling me to bring my vehicle in for a remote s More

by LATRICE.J34
Recommend Dealer
No

Other Employees Tagged: Adam Ghouleh, Colin Simmons, Al Pellizzeri , Alex Baszaral, Leon Goldman, Sam Wallace

Feb 12, 2020

Family Hyundai responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

February 09, 2020

Dealership Rating
Employee Rating

Mike Majors has been my service advisor for years. He lets me know which service items are safety concerns and should be resolved sooner rather than later and those that can be addressed at a later date. More

by Hank
Recommend Dealer
Yes
Feb 12, 2020

Family Hyundai responded

We appreciate your kind words! Thank you for mentioning our staff member, Mike, who was able to help make your experience so great!

January 28, 2020

Dealership Rating

Customer Service is SUPERB I knew I wanted a Hyundai because my dad spoke so highly of the warranty and previous experiences but i was torn between new/used/pre owned and the p More

by ELIZABETH.BURKE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, George "Skip" Hasenjaeger, Michael Kratschmer , Alex Baszaral, Larry Edwards, Joe Panici

Jan 29, 2020

Family Hyundai responded

Elizabeth, thank you for your kind words! We are very pleased that we were able to assist you and help you find the perfect vehicle for you. It makes us happy to know that providing our customers with the best services we can offer is paying off. If there is any other way we can help you, don’t hesitate to reach out.

January 27, 2020

Dealership Rating
Employee Rating

Great service! I went in for a regular oil change and was reminded my 60,000 mile service maintenance was due but I didn't have the 4-5 hours it would take. No prob More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

Jan 29, 2020

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

January 24, 2020

Dealership Rating
Employee Rating

Great team! There is a nice atmosphere here, All the folks who I encountered were very friendly and it seemed like there was nice teamwork. Mike Major was my s More

by galfano_1
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: crystal

Jan 29, 2020

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

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