Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 83

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,102 Reviews
4.5

1,102 Reviews

Write a Review

1102 Reviews of Mike Majors

February 27, 2022

Dealership Rating
Employee Rating

Very bad service long wait and very rude person his name is Tom saline went to pick up my car after some work was done and he had me wait for at least 30 minutes had was attending poeple when he knew I was More

by anthonyacevedo66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons , Tom Salin, Crystal

Feb 26, 2022

anthonyacevedo66 responded

Very poor service long wait especially one person Tom salin

Feb 26, 2022

anthonyacevedo66 responded

He had me waiting for 30 minutes just to pick up my car waiting on other people and just left me there waiting

February 26, 2022

Dealership Rating
Employee Rating

Well, I like Hyundai and they take good care of my car along with helping me to get the car of my dreams. From the 1st car I got from the car I have now. So thank you Hyundai and keep up the good word. More

by abell6787
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy , Larry Edwards, Eric Kratschmer, Joe Panici, Chris Powers

Feb 28, 2022

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 26, 2022

Dealership Rating
Employee Rating

I'm concerned about the oil consumption test they are performing on my vehicle at this time. WILL IT BE ON THE UP AND UP?? More

by mabs36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Family Hyundai responded

Our goal is to make sure everyone who walks through the door leaves happy. Please give us a call if you have questions. Thank you for choosing Family Hyundai!

February 26, 2022

Dealership Rating
Employee Rating

Great Service always . Always keep me informed and always finishes in a timely manner very satisfied More

by ROSEBRANDON192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 28, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 25, 2022

Dealership Rating
Employee Rating

Great service! I was taken care of very nicely by Ed. My car was fixed beyond my expectations More

by amomuv3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Keller, Joe Panici

Feb 25, 2022

Family Hyundai responded

It's fantastic to hear that Ed provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thank you for choosing Family Hyundai!

February 24, 2022

Dealership Rating
Employee Rating

My service advisor was awesome couldn't ask for better service he really cares about Family Hyundai! More

by TRUMPSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, BRYAN SCHULTZ

Feb 24, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 23, 2022

Dealership Rating
Employee Rating

The service crew started working on my vehicle as soon as I arrived . The service bay was neat and clean and had a large crew of well trained technicians. The work scheduled took the estimated time I was tol More

by Ghostrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 23, 2022

Dealership Rating
Employee Rating

Good and timely service, service advisor was helpful, Recommended only whatever needed service , Delivery of vehicle after service was on time. More

by thampi200220021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2022

Family Hyundai responded

We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2022

Dealership Rating
Employee Rating

Service and sales departments are very knowledgeable and friendly. Highly recommend this dealership to all. More

by KGT Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Colin Simmons, TJ Schmitt, Michael Kratschmer , Larry Edwards, Eric Kratschmer, Tom Salin

Feb 22, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

February 20, 2022

Dealership Rating
Employee Rating

Friendly, knowledgeable sales people. . we new we wanted a Santa Fe, but they were so helpful telling us so many of the features we didn't know the car had. More

by kirkton4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Keller, Joe Panici, My only complaint wish they had spoke to us about

Feb 21, 2022

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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