Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 90

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
907 Reviews
4.6

907 Reviews

Write a Review

907 Reviews of Mike Majors

March 12, 2020

Dealership Rating
Employee Rating

Second time with Family Hyundai. The service and customer care on my first vehicle was outstanding and I am looking forward to the same once again! More

by RAYMONDEH
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, George "Skip" Hasenjaeger, Bob Ross, TJ Schmitt, Michael Kratschmer , Leon Goldman, Eric Kratschmer, Amy Kuckelman, Tom Salin

Mar 13, 2020

Family Hyundai responded

Thank you for taking the time to write this review, Raymond! Our customers are top priority and your feedback is greatly appreciated. Congratulations on your second Hyundai! All of us at Family Hyundai are glad to have you as a customer.

March 08, 2020

Dealership Rating
Employee Rating

I love the service and how I'm treated. I never leave feeling as though I've been had. I'm literally only paying for what's necessary, not always why I came in. More

by saofolaju
Recommend Dealer
Yes
Mar 08, 2020

Family Hyundai responded

Hi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to seeing you again whenever your need arises.

February 29, 2020

Dealership Rating
Employee Rating

Not today. You did a 25 point inspection and did not go over it with me. When I called i was told to pick up the car and they would go over the report. I came in you brought me to the cashier and sent me o More

by WILCHRIS1
Recommend Dealer
No
Mar 18, 2020

Family Hyundai responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

February 28, 2020

Dealership Rating
Employee Rating

Always a pleasant visit, the service is reliable and courteous. I know my vehicle is in top condition when they are done. I will keep doing business with Family. More

by JOHN_PUTZ
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 28, 2020

Family Hyundai responded

Hi John, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 26, 2020

Dealership Rating
Employee Rating

Family Hyundai has been consistently on point. I've been doing business with this Dealership since 2005. I want to give a special thanks to Candy at cashier Station she's always has a wonderful personality More

by charleeb68
Recommend Dealer
Yes
Feb 26, 2020

Family Hyundai responded

Hi Charles, Thank you so much for your excellent review, it's wonderful to hear from a long-time customer! We are so glad that we had the opportunity to work with you for all these years, and we are thrilled that you've found your experience with us to be a positive one at Family Hyundai. We look forward to seeing you again soon!

February 25, 2020

Dealership Rating
Employee Rating

Family Hyundai Hits It Out of the Park Again! We appreciate the profession attention that is provided on every visit to the service department. This time it was for a 75k mile service. We are co More

by aluering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2020

Family Hyundai responded

Thank you for your wonderful feedback! We're happy to hear that you had a positive experience here at Family Hyundai not only this time, but on multiple occasions. Please don't hesitate to reach out if we can assist you with any other automotive needs!

February 19, 2020

Dealership Rating
Employee Rating

Took three weeks twice to finally find the error in my car. They refused to fill my tires or do an oil change for the six weeks of time i did not have my car. Had to use my own rental for one of these sti More

by DAVID.BYRNE14
Recommend Dealer
No
Mar 11, 2020

Family Hyundai responded

Hi David, Thanks for your review. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to our Service Manager, TJ. You can reach him at (708) 444-7100.

February 18, 2020

Dealership Rating
Employee Rating

Had a great time and a great new car. I'd give our experience a 5/5. Even if my dad was be a grouchy impatient old man the whole time. More

by QUENTINRIFE
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Austin Osabuohien , Leon Goldman, Kelly Kuckelman

Feb 18, 2020

Family Hyundai responded

Hi Quentinrife, Thank you so much for your excellent 5-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Family Hyundai Team

February 12, 2020

Dealership Rating
Employee Rating

Fixed my 9 year old car for less than expected thank you These people are courteous and patient and try to help as much as possible. When I brought my car in to be fixed I had told them I had to be out by 2 More

by vcarten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt , James Rich

Feb 20, 2020

Family Hyundai responded

Thank you for the detailed review! We are very pleased that we were able to assist you and help make your experience so great.

February 12, 2020

Dealership Rating

Andy Griffith of Tinley Park! I had a great experience with Tom Salin at Family Hyundai in Tinley Park. Thank you first for being a friendly face to your company, and to Meeee! Jus More

by TUCKERMD95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

Feb 12, 2020

Family Hyundai responded

We appreciate your kind words! Thank you for mentioning our staff members, Mike, Tom, and Colin! We are happy to hear that they were able to assist you.

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