59 Reviews
Write a Review59 Reviews of Mike Martell
April 20, 2021
First class experience from the start to finish. Everyone at Cityside Subaru in Belmont treated with the upmost respect and made the whole experience fantastic. Mark the salesperson was very knowledge about at Cityside Subaru in Belmont treated with the upmost respect and made the whole experience fantastic. Mark the salesperson was very knowledge about all the different Subaru models and recommended the perfect Subaru for me. I really enjoyed the whole experience and on of the main reason why I purchased 4 Subaru from them. I would recommend this dealership to any of my family, friends or Colleagues. More
April 02, 2021
LOVE Cityside Subaru! I've bought two vehicles here and the entire process has been perfected by the team here. They will go out of their way to get you what you need and make you happy in the process. the entire process has been perfected by the team here. They will go out of their way to get you what you need and make you happy in the process. More
Other Employees Tagged: Tom DAlessandro, Karen Vieira, Eric Burd , Crystal Campbell, Joe Cliggott, Mike DiFrancisco, Mark Foresta, Matt Lynch, Will Pauls
February 20, 2020
Incredibly friendly staff. I worked with Crystal, and she was amazing. Very knowledgeable on all of the vehicles they had on property, and had an answer for any question I had. She was also extremely patient was amazing. Very knowledgeable on all of the vehicles they had on property, and had an answer for any question I had. She was also extremely patient with me during the selection process. Tom D. was the gentleman who helper me with my financing. He knew and answered all my questions before I could ask, he had no problem breaking down all the paper work for me so I could understand. I left the dealership, not only with a new vehicle, but a feeling of accomplishment as I know I chose the right dealership. 10/10 will recommend to all my friends and family who need a new vehicle More
Other Employees Tagged: Tom DAlessandro , Crystal Campbell
January 18, 2020
I’ve purchase several cars from Cityside and the sales people have always been helpful. But I must give a shout out to Crystal Campbell. She knows her cars and she knows her customers, as well as being ex people have always been helpful. But I must give a shout out to Crystal Campbell. She knows her cars and she knows her customers, as well as being extremely personable. She is a real asset to Cityside. More
Other Employees Tagged: Tom DAlessandro, Karen Vieira , Crystal Campbell, Joe Cisek, Bryan Drysdale, Peter Rosenberg, Dan Rosengarten, Yara
August 18, 2019
Great It was an extremely reassuring and helpful experience. I felt that everyone was patient and interested in making me a satisfied customer. I would high It was an extremely reassuring and helpful experience. I felt that everyone was patient and interested in making me a satisfied customer. I would highly recommend this dealership. More
Other Employees Tagged: Tom DAlessandro , Mark Foresta, Nathan White
August 15, 2019
Great people are hard to find. Really enjoy working with Mark and buying from him. He is a real asset to your team and we come there because of him. The service department always Really enjoy working with Mark and buying from him. He is a real asset to your team and we come there because of him. The service department always treats us well also. More
Other Employees Tagged: Mark Lidano, Tom DAlessandro , Joe Cisek
May 02, 2019
Staff is always very friendly and knowledgable I bought my car here in 2012, and have always taken it there for service. The staff has always been friendly and professional. Time estimates for serv I bought my car here in 2012, and have always taken it there for service. The staff has always been friendly and professional. Time estimates for service are always right on. When needed, I can always get a loaner, or a shuttle ride. Any service is always explained clearly, and if there is a problem, it is taken care of ASAP. More
Other Employees Tagged: Karen Vieira , Will Pauls, Peter Rosenberg
May 01, 2019
Great experience buying a car,... again!! I’ve purchased four cars from these guys, two new and two pre-owned and had great experiences with them every time. Good value, good service, they lis I’ve purchased four cars from these guys, two new and two pre-owned and had great experiences with them every time. Good value, good service, they listen and support the process, never pushy or misleading... everything you want your new car purchase to be. My last experience was with Mark Lidano. I found him to be honest, fair and very helpful. He gave us good and reliable information and helped us make the choice that was right for us. Thank you, Mark and Cityside! More
Other Employees Tagged: Glen Dalton, Mark Lidano
December 30, 2017
Until today, good service. good experience until today when told 3 wks. wait for repairs or leave car and pay for rental car until a cancellation appears! Poor management! good experience until today when told 3 wks. wait for repairs or leave car and pay for rental car until a cancellation appears! Poor management! More
Other Employees Tagged: Karen Vieira , Will Pauls
July 07, 2017
Darren Shin: Professional, Courteous, Knowledgeable My wife and I visited Cityside Subaru in mid-June with the hope of purchasing a pre-owned Forester meeting the following conditions: a. no more than 3 My wife and I visited Cityside Subaru in mid-June with the hope of purchasing a pre-owned Forester meeting the following conditions: a. no more than 3 model years old; b. under 25,000 miles; and, c. no more than $20,000.00 We arrived at the dealership on a Saturday afternoon where Darren Shin greeted us upon entering the showroom. We introduced ourselves and relayed our goals to him. Without hesitation, Darren offered to show us several vehicles in their inventory which met our criteria. Darren presented himself in a very professional and knowledgeable manner. He is deserving of the title: Client Relations Manager. We ended up purchasing the second vehicle we test drove, a 2014 Forester Limited with approximately 12,000 miles on the odometer. We negotiated a fair price which met the terms of our finances and budget. Darren treated us with respect and dignity. At no time did we feel pressured into buying something we did not intend on owning. The experience felt relaxed, and the tone was very laid back. Financing through Capital One was effortless, and the APR beat our local bank's offer for a six year term. We could not have been more pleased with our car-shopping experience. Add us to the list of satisfied customers strongly recommending Cityside Subaru for your car-buying and service-related needs. Respectfully submitted, A.G.B. & E.G.B. Somerville, MA More
Other Employees Tagged: Darren Shin

