Mike McPherson | Page 25

Knowledgeable and thorough I bought a new Panamera from Mike McPherson. He knew the vehicle inside and out and answered my questions for over an hour after the purchase. He made I bought a new Panamera from Mike McPherson. He knew the vehicle inside and out and answered my questions for over an hour after the purchase. He made the buying experience pleasant - even enjoyable - and he now has a customer for life. Thank you for your time and patience, Mike, and I look forward to purchasing new Porsches in the future! More

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Awesome experience! We had a fantastic purchasing experience! Very professional and helpful service. We could not have had a better experience. We will definite be back f We had a fantastic purchasing experience! Very professional and helpful service. We could not have had a better experience. We will definite be back for future purchases! More

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PROFESSIONAL AND PERSONAL The entire experience was personal and professional The team the car, everything was prepared in advance, time was allocated for questions, which wer The entire experience was personal and professional The team the car, everything was prepared in advance, time was allocated for questions, which were answered completely and honestly. More

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Great Dealership and Fantastic Customer Service I picked up new 2017 718 Porsche Boxster S on Friday, March 24, 2017 and Mike McPherson met me at the dealership and helped me walk thru the purchase I picked up new 2017 718 Porsche Boxster S on Friday, March 24, 2017 and Mike McPherson met me at the dealership and helped me walk thru the purchase paperwork with the assistance with Scott Chmiel. Once that was completed and the car was mine, Mike showed me all of the new features of the 718 Porsche and explained how they all worked. My prior car was a 2014 Porsche Boxster and this car had way more new features and it took awhile to go thru them. Then we took a short drive around the area to familiarize myself with the PDK transmission as I did not have it on my prior car. Once again, he explained the 4 driving modes and we tried them all out, except for the launch control mode, which he explained but I did not want to try at this time. I've since called Mike a few times to ask about some of the features and he always got back to me in short order. In short, Mike made the experience very pleasurable and I felt that he always will be a phone call away if I need any additional assistance. More

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Purchase of New 911 This is my third new Porsche from Hennessy Porsche, the level of professionalism on both the sales side and the service side are what other dealers st This is my third new Porsche from Hennessy Porsche, the level of professionalism on both the sales side and the service side are what other dealers strive for. More

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Purchase of new Porsche Macan Mike always goes above and beyond with his customer service. His knowledge of Porsche cars is amazing and nothing is too much trouble for him. He he Mike always goes above and beyond with his customer service. His knowledge of Porsche cars is amazing and nothing is too much trouble for him. He helped me find my last car ( Cayenne S) and I contacted him again to help me with this one. More

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Awesome 'new car' build experience! Hennessy Porsche, and specifically Mike McPherson, was phenomenal at guiding me through the design and build experience. Mike and this dealer care abo Hennessy Porsche, and specifically Mike McPherson, was phenomenal at guiding me through the design and build experience. Mike and this dealer care about getting the customer into the 'right' car with the right options; not just 'any' car that may be in stock. Additionally, Mike's understanding of the Porsche brand and his ability to explain the features and options during the design phase, is extremely impressive and professional. More

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Excellent Customer Service Mike McPherson was very knowledgable on the product which is very rare these days. The manager Michael Caldwell was great to deal with and very help Mike McPherson was very knowledgable on the product which is very rare these days. The manager Michael Caldwell was great to deal with and very helpful in putting the numbers together to make deal happen! The finance manager Jamey Holt was also very professional and I really enjoyed the time I spent talking to him at delivery. What a great experience and I can assure you I will be back to purchase more Porsches in the future! Thank you guys!! Mark Derrick More

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Outstanding service!! I had a very pleasant experience at Hennessey Porsche of North Atlanta. Everyone was courteous and helpful. I expected the sales process to take hours I had a very pleasant experience at Hennessey Porsche of North Atlanta. Everyone was courteous and helpful. I expected the sales process to take hours but to my surprise the staff and especially our salesman, Mike McPherson were able to quickly complete the paperwork and answer all of our questions. More

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Sub par experience. Mike was professional and attentive, he is very knowledgeable about Porches, the dealership and the stereo typical transactional attitude, leaves a lo Mike was professional and attentive, he is very knowledgeable about Porches, the dealership and the stereo typical transactional attitude, leaves a lot to be desired. I had a deal worked out with Mike on Boxter S, we agreed that I would return to purchase the vehicle after his day off after negotiating price and delivery timeline, the day I'm supposed to pickup the vehicle I get an email from my money manager saying that he had received an email at 10:28pm the night before from Mike's manager saying that the vehicle had been sold. I was then emailed this morning by their "sales manager" saying: "We recently received a couple of trucks with some additional inventory on them and I did not know if there was something specific that you were looking for" Really? Yes, what I was specifically looking for was the vehicle I committed to buy 24 hrs before. Frankly, this experience solidifies why car buying services have become so popular as of late. It doesn't matter how good and attentive Mike was when the organization behind him can completely undermine whatever deal he is working with a client, leaving him to try and retain the customer. Do not believe the hype of "Luxury car sales experience". This organization is interested in nothing more than a transactional relationship and not the customer experience that is required for retaining customers long term. They have definitely lost me as a potential customer. More

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