"Great experience "
The team is always helpful and friendly and keep us informed of any work needed. I appreciate their time and effort into our cars. Thanks Mike!
I recently took my new Mercedes C63 in to install window tint and check the alignment. Mike was extremely thoughtful in having a loaner car ready for me when I arrived. So much so that it was in their driveway running with the heat so the car was warm for me on a very very cold day in Scottsdale. Mike provided me with updates on their progress throughout the day and when I picked it up the car looked amazing! I can't say enough good things about Mike or the wonderful service I have had with CBB!
"Fast and efficient"
Friendly and efficient service. Michael was ready for me when I arrived. He was clear and provided me with the information I needed. I was happy with the service.
"Awesome Service Department"
Bought a Porsche from dealership was introduced to service staff at time of purchase. Have brought the car in for oil change and detail. Michael has been extremely helpful and professional. Working to get service completed on my schedule and provided a ride to my workplace. Exceptional customer service.
"Great experience and excellent staff. "
Robert did an excellent job and provided detailed information about our car. We were accommodated with first class financial services and I would definitely recommend Certified Benz and Beamer to my friends.
I continue to be impressed with the Staff, specifically Michael Miller and Tyson Muse who took great care of me. They stand by their warranty and we’re in communication with me during the process. They follow through ton what they say they are going to do. I highly recommend you buy and have your next vehicle serviced at Benz & Beemer.
"Bmw 2014 528i"
- Jan and Dean
Great service. Mike gave us multiple calls to ease and confirm the service and where it stood. We would highly recommend Mike and his staff.
As always, great service from Mike! Delivers every time! Would recommend Mike to anybody who ever needs service on their vehicle. Will always come back here.
"Top notch "
. The service at B&B can be trusted to be thorough and economical. They value their customers and the work that they do. Much appreciated.
- Matt W
I have an issue with a fuel tank on my BMW and worked with Michael Miller. If you are looking for a great customer service experience work with Michael.
Customer Service- From the beginning Michael greeted me and said he will be helping me. All phone calls were returned promptly and I was in the loop on the entire process. Michael went above and beyond in helping me find other information related to third party warranty. Michael also helped to diagnose my car through another dealer free of charge. Thank you Michael!
Quality of work- Other than diagnostics no work was performed.
Friendliness- Attention to detail and overall helpfulness was very professional. Michael was calm, explained the process and was very focused on helping me. I felt like I could trust Michael and that he was on my side.
Price- No work was was performed on the car. Diagnostics check was performed at another dealership. Michael helped me through the process and the diagnostics which are usually $200 were free of charge.