Mike Mumma | Page 3

This was my first time working with Chapman Ford of Lancaster and my experience was top notch! Dashawn Martinez was a pleasure to work with. I am very transparent and upfront with my needs in the searc Lancaster and my experience was top notch! Dashawn Martinez was a pleasure to work with. I am very transparent and upfront with my needs in the search for a vehicle and Dashawn was able to recognize my needs and worked with me every step of the way. I live an hour away from this dealership and plan to continue to do business with them because the hour drive is worth the experience to me. Dashawn never made me feel pressured about anything and was very accommodating. Also I think the Finance Manager Mike Mumma deserves a shout out as well. Typically I dislike dealing with Finance Managers because of the overselling and pressure felt when completing the deal but Mike Mumma was also a pleasure to work with. He was personable and friendly, which made the final experience perfect. There was no pressure from him. He and Dashawn ensured that they had everything needed so that I could sign all of the paperwork as quickly as possible. I appreciate them and this dealership for making the numbers work for me to ride out in my 2019 Ford Edge. I highly recommend Chapman Ford of Lancaster if you are in the process of purchasing a vehicle. More

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I recently purchased a Ford Ranger from Chapman of Lancaster and I am so happy I chose this dealership. Dashawn was phenomenal to work with, going above and beyond my expectations. Lancaster and I am so happy I chose this dealership. Dashawn was phenomenal to work with, going above and beyond my expectations. More

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We keep coming back to Chapman because of Mike Mumma. He treats us like we are his only customer…he directed us to Erik and he couldn’t have been more helpful…we were very happy with him as well. He treats us like we are his only customer…he directed us to Erik and he couldn’t have been more helpful…we were very happy with him as well. More

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I just recently bought a 2018 Ford F-150 and found Lino very attentive to what I was looking for. very attentive to what I was looking for. More

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1 year 10 months and 17 days after my initial reservation, I took ownership of my 2022 2 Door Badlands Sasquatch! (At no fault to the dealership) Chapman Ford of Lancaster (PA) and Scott Grein reservation, I took ownership of my 2022 2 Door Badlands Sasquatch! (At no fault to the dealership) Chapman Ford of Lancaster (PA) and Scott Greiner have been amazing to work with and I respect the whole team there. They really care about building customer relationships and not just getting another sale out the door. Every step of the process was handled with care and attention, they earned a customer for life. If you're in the area looking for a vehicle stop by and give them a chance at your business. More

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Tyler Dahowski was fantastic! Knowledgeable about the multiple cars I looked at. Answered all of my questions thoroughly. Friendly and professional. Patience of a saint as I Knowledgeable about the multiple cars I looked at. Answered all of my questions thoroughly. Friendly and professional. Patience of a saint as I was so indecisive. His kind manner and knowledge about product led me to purchase my new vehicle. Thank you for repeatedly helping me to assess storage areas. More

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Great experience from order to purchase. The team at Chapman Ford are friendly, helpful and not pushy. The team at Chapman Ford are friendly, helpful and not pushy. More

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Dashawn Martinez was great to deal with, his no pressure attitude made our 2 purchases easy and flawless. He definitely goes the extra mile to ensure his customers are happy. 10/10 would deal with him aga attitude made our 2 purchases easy and flawless. He definitely goes the extra mile to ensure his customers are happy. 10/10 would deal with him again. More

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they gave me a good deal on my trade in and i was able to get a brand new Ford Explorer. Thanks for all the hard work to make my positive experience memorable. Scott Greiner was a great advocate working on get a brand new Ford Explorer. Thanks for all the hard work to make my positive experience memorable. Scott Greiner was a great advocate working on my behalf! More

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This is without a doubt the best dealership I have ever dealt with. ALL the staff were friendly and helpful. I got the deal i was looking for with no hassles or stalling tactics. THANK YOU, TYLER, RYAN, MI dealt with. ALL the staff were friendly and helpful. I got the deal i was looking for with no hassles or stalling tactics. THANK YOU, TYLER, RYAN, MIKE and ZACK. Anyone who doesn't check this dealership out when looking for a vehicle is making a big mistake not to. Would come back when ready to buy again. THANKS More

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