Mike Murphy | Page 62

Spectacular Dealings We came to Mike Murphy Ford looking for my daughter’s first car. Nathan listened to our needs and concerns, and especially our budget. The inventory We came to Mike Murphy Ford looking for my daughter’s first car. Nathan listened to our needs and concerns, and especially our budget. The inventory was emense with many makes and models of cars. We found a used Honda at a great price with an outstanding safety rating. Communication was top-notch with Nathan who took the time to display a Carfax document, even thought it was very near closing time. Never rushed, no games, just a professional dealership. Drove over an hour to check them out after games and mis-represented cars in Springfield. Will check them out before considering buying a car from anywhere else in the future. More

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Jimmy " Hawkeye " Howard is the man! I was in the market for a new vehicle and was searched ching on line I got an email from Jimmy at Mike Murphy Ford in Morton. I went in to look at a p I was in the market for a new vehicle and was searched ching on line I got an email from Jimmy at Mike Murphy Ford in Morton. I went in to look at a possibility of trading in a car with negative equity for a new one. Jimmy and the gang made it happen. But my story is just beginning. I didn’t even make my second payment when in an unfortunate incident my wife was in a accident. Luckily no one was hurt but the car was totaled. I was having issues with my insurance company getting a rental car and gave Jimmy a call. He have me a service loaner for a week till I got my rental car. When things settled down with the insurance company Jimmy found me a second brand new vehicle in less than 90 days. With the second one way better than the first which I didn’t think was possible. With the gap insurance helping me get rid of my negative equity I ended up also buying a new used car from Jimmy as well. 3 cars in less than 90 days. Jimmy was great during the whole process. Never pushy like other salesman I have dealt with in the past from other dealerships. He actually has a great personality and with like to say if anyone is looking for a new vehicle, Jimmy is the man. More

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Such an amazing experience!!! There are not enough great comments for me to say about Jimmy Howard and Mike Murphy Ford in Morton, Illinois! To say that this man went above and be There are not enough great comments for me to say about Jimmy Howard and Mike Murphy Ford in Morton, Illinois! To say that this man went above and beyond for my husband and I is a total understatement! Jimmy took time to work with my husband and I in August to place us in a beautiful 2017 Ford Escape. I loved this car for its comfortable seats to the roominess that it provided for our family. This was going to be my baby for the next several years! Fast forward to October...my beautiful car was totaled in a three car accident. Thankfully no one was injured but our insurance company made it very difficult to get things in order quickly. You see, my husband works a 60 hour a week job while I carry on with three jobs of my own. To be reduced to one car was going to be nearly impossible. After the insurance companies continued to drag their feet...a call was placed to Jimmy who arranged for us to have a service loaner for as long as was needed. There was no pressure or timeline given! It really helped us function with our busy lives. When a rental car was obtained, we took back the loaner so that it could be utilized by someone else who could have been in need. You see...the offer by Jimmy and the Mike Murphy team to use the loaner was spectacular! We did not ask...they offered this to our family. That made all the difference in the world! Just them being there to assist us in a time of need was totally above and beyond what we felt was necessary! After we received the call from our insurance company stating our car was totaled, we were given 72 hours to return the rental car. This was Monday. We returned to Mike Murphy to once again sit down with Jimmy to discuss our future steps with our insurance companies and to look at future vehicles. My impression was that we were going to pick what we liked and they would hold it for as long as necessary...boy was I wrong! Jimmy showed us another amazing vehicle that I fell in love with. This one surpassed the beauty of the last Ford Escape which I did not believe was possible! I repeatedly told my husband that we were not going to purchase the first vehicle that was shown to us...wrong again! Jimmy has such a talent talking to his customers to find out their likes and dislikes and turn them into reality! I was able to drive away Monday night with my vehicle...I did not leave it on the lot with a sold sign! Jimmy and Levi made that happen for us! By Jimmy showing me the PERFECT vehicle, my husband also decided to look for a new vehicle as well. Jimmy was very thorough, patient and honest about the vehicles he looked at. By the third vehicle, he was so happy that he found his new car. Perfect color and perfect options with the perfect price! Jimmy, Levi and Mike Murphy have earned every bit of my current business as well as any business in the future! It is very refreshing to deal with honest people who are out to truly make their customers happy and satisfied! More

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Exceptional service all around. I was in the market for a new vehicle and was searching on line I got an email from Jimmy at Mike Murphy Ford in Morton. I went in to look at a possib I was in the market for a new vehicle and was searching on line I got an email from Jimmy at Mike Murphy Ford in Morton. I went in to look at a possibility of trading in a car with negative equity for a new one. Jimmy and the gang made it happen. But my story is just beginning. I didn’t even make my second payment when in an unfortunate incident my wife was in a accident. Luckily no one was hurt but the car was totaled. I was having issues with my insurance company getting a rental car and gave Jimmy a call. He have me a service loaner for a week till I got my rental car. When things settled down with the insurance company Jimmy found me a second brand new vehicle in less than 90 days. With the second one way better than the first which I didn’t think was possible. With the gap insurance helping me get rid of my negative equity I ended up also buying a new used car from Jimmy as well. 3 cars in less than 90 days. Jimmy was great during the whole process. Never pushy like other salesman I have dealt with in the past from other dealerships. He actually has a great personality and with like to say if anyone is looking for a new vehicle, Jimmy is the man. More

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Excellent Dealership We saw Equinox online. I inquired by email. Mr Brett Bergman responded quickly. We made arrangements to drive and view Equinox We drove 90 mile We saw Equinox online. I inquired by email. Mr Brett Bergman responded quickly. We made arrangements to drive and view Equinox We drove 90 miles, from South of Champaign, Il to Morton,Il. Brett was waiting with the car. She drove car and thought it was nice. Mr Mike Murphy came up and introduced himself thanking us for stopping by. We met. Mr Jimmy Howard. We made offer and it was accepted. No pressure, and no hassle. I plan on looking at a second vehicle purchase and will go back and speak with Brett Bergman or Jimmy Howard. Mr Murphy was a good man to meet. Thanks to all off you. R. Burton More

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Vehicle purchase Mike Murphy Ford is the best dealership and only dealership I will ever go to, my salesman Paul Ekstam and the entire staff at Mike Murphy Ford is wo Mike Murphy Ford is the best dealership and only dealership I will ever go to, my salesman Paul Ekstam and the entire staff at Mike Murphy Ford is wonderful. More

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Second amazing car buying experience with Jimmy! I bought my first car through Jimmy at Mike Murphy Ford in 2016. In 2017, I received a raise that allowed me to purchase a roomier vehicle and my firs I bought my first car through Jimmy at Mike Murphy Ford in 2016. In 2017, I received a raise that allowed me to purchase a roomier vehicle and my first and last stop was with Jimmy. Both experiences were stress-free. Zero pressure involved. He let me take the car home and try it out both times to make sure I was comfortable. He even helped me negotiate a better deal by increasing my trade-in value request! Seriously, what car dealer does that?? I was in and out and happier than a pig in mud within an hour after purchasing. He walked me through all the new high tech options in my vehicle, explaining how to use every one of them. At no point did he play games (another buyer is eyeing this car so you better hurry before you miss out, etc). If you want a great experience buying a car, ask for Jimmy Howard! More

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We believe Nathan to be an honest, caring sales representative. He took his time with us and familiarized us with our new vehicle before we left the lot. He did not pressure us to purchase or buy s representative. He took his time with us and familiarized us with our new vehicle before we left the lot. He did not pressure us to purchase or buy something we didn't express interest in. More

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