Mike O'Connell
Mike O'Connell at Arlington Heights Buick GMC

Mike O'Connell | Page 19

Business Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

5.0
1,454 Reviews
5.0

1,454 Reviews

Write a Review

Dealership Experience

12 yrs, 5 mos

Industry Experience

34 yrs, 6 mos

1454 Reviews of Mike O'Connell

April 09, 2024

Dealership Rating
Employee Rating

Dean Fry will take care of you like you are family and do everything in his power to make sure everything is done exactly as you would like. More

by Younggazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Fay, Joel E. Gallardo

Apr 10, 2024

Arlington Heights Buick GMC responded

We are truly grateful for this awesome review! We are thrilled that Dean was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Arlington Heights Buick GMC Team

April 06, 2024

Dealership Rating
Employee Rating

Definitely a positive experience with this dealership. Friendly atmosphere and fair pricing on work trucks. More

by Tamlaj10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Arlington Heights Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Arlington Heights Buick GMC Team

April 06, 2024

Dealership Rating
Employee Rating

Robert was awesome and to the point. I am extremely satisfied with their service! Thanks! More

by ELISAMONROY56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Baturin

Apr 08, 2024

Arlington Heights Buick GMC responded

Elisa, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the overall experience. We look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

April 05, 2024

Dealership Rating
Employee Rating

Both made the process go smoothly. Professional and courteous. Highly recommend Arlington Heights GMC and Robert, Michael, Amy and Allie. More

by KARENPCPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Baturin , Amy Petersen, Allie

Apr 08, 2024

Arlington Heights Buick GMC responded

Karen, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

March 29, 2024

Dealership Rating
Employee Rating

Joel Gallardo helped make this purchase quick and easy! Also thanks to Mike O. in finance, Mike A. the general manager and Kristal Borges in the Internet Department! More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Audino , Kristal Borges, Joel E. Gallardo

Apr 01, 2024

Arlington Heights Buick GMC responded

Sam, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

March 28, 2024

Dealership Rating
Employee Rating

Really good experience with our helper was able to answer all questions and give us more information to give us the best experience with our purchase More

by israelgonzalez9117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Mar 29, 2024

Arlington Heights Buick GMC responded

Israel, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

March 28, 2024

Dealership Rating
Employee Rating

El vendedor muy amable te sientes comodo en el dealer ay cafe y agua gracuas More

by hcovarrubias68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Mar 29, 2024

Arlington Heights Buick GMC responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sinceramente, The Arlington Heights Buick GMC Team

March 26, 2024

Dealership Rating
Employee Rating

Cesar Martinez was Super friendly and he gave us an amazing deal. I will come back in the feature and I want to make sure ask for Cesar. More

by biltchiko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Audino, Cesar Martinez

Mar 27, 2024

Arlington Heights Buick GMC responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Cesar was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Buick GMC Team

March 25, 2024

Dealership Rating
Employee Rating

Easy time purchasing, no pressure. Cesar Martinez , listened to what my wants were , extremely knowledgeable about the envision model , patient on explaining the workings of the car an More

by barbchambers1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Mar 26, 2024

Arlington Heights Buick GMC responded

Barb, we love hearing about customers who have a terrific experience at Arlington Heights Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Arlington Heights Buick GMC Team

March 24, 2024

Dealership Rating
Employee Rating

I was greeted by Shelley Barr when I walked in the store. She was pleasant and offered my a coffee or water. I told Shelley that I had found a SUV online that was at her store. We took the SUV for a ride and More

by kpm2825
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr, Amin Aminipanah , Kristal Borges

Mar 26, 2024

Arlington Heights Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Shelley, Amin, and Mike were able to meet your needs. At Arlington Heights Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Arlington Heights Buick GMC Team

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