Mike O'Connell
Mike O'Connell at Arlington Heights Buick GMC

Mike O'Connell | Page 20

Business Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

5.0
1,454 Reviews
5.0

1,454 Reviews

Write a Review

Dealership Experience

12 yrs, 5 mos

Industry Experience

34 yrs, 6 mos

1454 Reviews of Mike O'Connell

March 22, 2024

Dealership Rating
Employee Rating

I never thought I would write a positive evaluation for a car dealer and their employees, but here I am! After almost 3 years of leasing our Envision, my husband and I traded in our existing leased car for More

by HBK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Arlington Heights Buick GMC responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Arlington Heights Buick GMC Team

March 14, 2024

Dealership Rating
Employee Rating

Great customer service. Vehicle was as described and also vehicle was ready before I even got there. More

by pit_bull_shadow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Mar 17, 2024

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 13, 2024

Dealership Rating
Employee Rating

Great service provided , excellent quality customer support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful More

by Spokojny84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2024

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Eliot was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

March 12, 2024

Dealership Rating
Employee Rating

Cesar Martínez nos dio un buen trato con esta linda camioneta Yukón Denali. Nos vamos felices y tal vez regresaremos después por una truck. More

by guadalupe.ruiz1027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Mar 13, 2024

Arlington Heights Buick GMC responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario, Guadalupe! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sinceramente, The Arlington Heights Buick GMC Team

March 04, 2024

Dealership Rating
Employee Rating

I had a great experiince Arlington Heights Buick GMC. I was able to find the vehicle I was looking for and the service I was provided was outstanding! Cesar Martinez worked with me to find a vehicle and More

by leonardamanda0915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Mar 05, 2024

Arlington Heights Buick GMC responded

Leonard, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

February 29, 2024

Dealership Rating
Employee Rating

I had an issue with a recently purchased vehicle and the team there was able to get the part needed, schedule an appointment that worked with my schedule and complete the service efficiently. More

by bobhammerstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Melendez , Dean Fay

Mar 01, 2024

Arlington Heights Buick GMC responded

Hi Bob, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Arlington Heights Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

February 09, 2024

Dealership Rating
Employee Rating

It was my first time buying a car and I’m so happy to have stopped by at this dealership. What was “just looking around”, turned into buying my dream car! Not even five minutes had gone by when Victor ca More

by Millae022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Melendez , Joel E. Gallardo

Feb 09, 2024

Arlington Heights Buick GMC responded

Thank you for writing this amazing review for our team! At Arlington Heights Buick GMC, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Buick GMC Team

February 04, 2024

Dealership Rating
Employee Rating

Joel was great to work with. He was upfront and forthcoming about all of our questions concerning pricing and the vehicle. We would definitely drive the hour to purchase a vehi More

by andrew.bingley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel E. Gallardo

Feb 05, 2024

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience working with Joel, Andrew! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

February 04, 2024

Dealership Rating
Employee Rating

Tuve una buena experiencia con César Martinez, muy agradecido con el trato. Muchas gracias a todos More

by jleanos2406
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Audino, Cesar Martinez

Feb 05, 2024

Arlington Heights Buick GMC responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sinceramente, The Arlington Heights Buick GMC Team

January 31, 2024

Dealership Rating
Employee Rating

Arlington Buick has top-notch service! Couldn’t be happier with my new Enclave! Shelley Barr and Michael Audino were incredible to work with!! More

by Andrea Novoselsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2024

Arlington Heights Buick GMC responded

Andrea, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

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