Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine

Mike Ohanesian | Page 11

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
214 Reviews
5.0

214 Reviews

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214 Reviews of Mike Ohanesian

December 04, 2022

Dealership Rating
Employee Rating

Mike is an excellent service department member. We appreciated his attentiveness to us and thorough explanation of the service completed on our car. More

by Jasmin C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2022

Five Star Subaru of Grapevine responded

Jasmin, Thank you for taking the time to acknowledge Mike's efforts to help you care for your Subaru. We welcome all of your vehicle questions at 817-438-1700. Safe travels and stop by Five Star Subaru any time! Take Care, Dylan Hulme, Service Director

November 09, 2022

Dealership Rating
Employee Rating

Five Star Subaru is my preferred location for all my service needs, they are very helpful and knowledgeable. More

by r76barrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Roberts

Nov 09, 2022

Five Star Subaru of Grapevine responded

R76barrow, We appreciate your loyalty to Five Star Subaru and we welcome every chance to address your vehicle needs. Mike, Sean, and I look forward to seeing you soon in our service center. Thank you, Dylan Hulme, Service Director

October 26, 2022

Dealership Rating
Employee Rating

I just talked with the sales staff, Brandon, about vehicle availability and the process to order a vehicle while I had my older 2001 Forester in for service. I got very good information and excellen More

by sandywroe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brandon King - 5 Stars

Oct 27, 2022

Five Star Subaru of Grapevine responded

Sandywroe, We welcome the chance to discuss your vehicle needs. Thank you for considering your next purchase at Five Star Subaru. In the meantime, don't hesitate to reach us with care questions for your Forester at 817-438-1700. Safe travels, Dylan Hulme, Service Director

October 26, 2022

Dealership Rating
Employee Rating

5 Star Subaru is fantastic! This was our fist service appointment since purchasing our Outback Wilderness in April. The service team was great & efficient! Only 30 minutes fo More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams

Oct 27, 2022

Five Star Subaru of Grapevine responded

Thank you, Kelly, for taking the time to rate your Five Star Subaru service experience. Your driving comfort and safety are our concerns. Let us know when you need another appointment at 817-438-1700 or call with questions when you need our advice. Take Care, Dylan Hulme, Service Director

October 12, 2022

Dealership Rating
Employee Rating

Busy today, friendly employees, swamped with customers! Must be because of your dedicated employees! I will definitely do business with them again! More

by ngleeper59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Five Star Subaru of Grapevine responded

Ngleeper59, We appreciate knowing your shopping experience at Five Star Subaru went well. Thank you for recognizing the efforts of our sales team and please don't hesitate to stop by or call us at 817-438-1700 when you have technical or care questions. We are here to help you fully enjoy your Subaru. Thanks again, Doug Laymon, Sales Manager

September 30, 2022

Dealership Rating
Employee Rating

Keep up the good work. I appreciate it when corporations treat clients as individuals who are important to them and not just another revenue stream. More

by Rico_Reardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes , Matthew

Oct 01, 2022

Five Star Subaru of Grapevine responded

Rico_Reardon, We will continue to provide you VIP service when you visit the Five Star Subaru service department. We really appreciate your feedback and when you need the advice of our service team, we welcome your questions at 817-438-1700. Thank you, Tony Hooman, General Manager

September 19, 2022

Dealership Rating
Employee Rating

I had a super experience with Mike in service and Tony the general manager. They handled my problem With a lot of professionalism More

by logcabinlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman

Sep 20, 2022

Five Star Subaru of Grapevine responded

Logcabinlj, Customer service is a high priority at Five Star Subaru and we are happy to hear we were able to take care of your vehicle issues. When we can help in the future, we welcome the chance to share our advice at 817-438-1700. Thank you for rating your experience with us. Best Regards, Tony Hooman, General Manager

September 09, 2022

Dealership Rating
Employee Rating

The staff at Five Star Subaru provided me with extraordinary service and a pleasant environment along with explaining in detail everything I needed. More

by martinkingtexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Five Star Subaru of Grapevine responded

Martinkingtexas, It is great to hear from you! Thank you for rating your Five Star Subaru service visit. We appreciate having the opportunity to help with your vehicle's care. We look forward to scheduling future appointments at 817-438-1700. Take Care, Marcus Procter, Service Director

Sep 09, 2022

martinkingtexas responded

You got it!! I forgot to get my new Subaru ball cap while I was there. Maybe next visit.

September 05, 2022

Dealership Rating
Employee Rating

My first time being to your dealership and very happy with your service. Mike Ohanesian helped me with my Ascent. I did not buy my SUV at your dealership but truely happy with the service. More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, Mario! It is great to hear Mike and our techs were able to provide the service necessary on your Ascent. Reach us again at 817-438-1700. We appreciate the chance to work with you. Thank you, Marcus Procter, Service Director

Sep 13, 2022

Mario responded

So helpful and friendly. I loved the service and the free car wash. Thank You so much.

September 03, 2022

Dealership Rating
Employee Rating

Our family entrusts totally the care of our Outback to our service adviser, Mike Ohanesian. Each time he does a complete and thorough job managing the work and overseeing it from start to finish. He keep More

by TexasSkye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2022

Five Star Subaru of Grapevine responded

TexasSkye, Thank you for your business and this review. We're happy to hear that Mike and the Five Star Subaru team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know at 817-438-1700. We are here for you. Take Care, Marcus Procter, Service Director

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