Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine

Mike Ohanesian | Page 19

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
214 Reviews
5.0

214 Reviews

Write a Review

214 Reviews of Mike Ohanesian

September 04, 2021

Dealership Rating
Employee Rating

Always professional and courteous. Very upfront with what they can and cannot do, which is refreshing. Never a bad experience here, very pleased with this dealer. More

by jerake75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 06, 2021

Five Star Subaru of Grapevine responded

Jerake75, It is important for our Five Star Subaru team to share our knowledge to keep you comfortable in your Subaru. Any time you need our advice, reach us at 817-438-1700. We want to continue earning your business and trust. Thank you, Marcus Procter, Service Director

September 04, 2021

Dealership Rating
Employee Rating

Re the entire dealership: sales, finance, service. I drive 90 miles b/c everyone is knowledgeable, friendly, professional. This is my 2nd Subaru from Five Star- highly recommend. More

by Cebrenne55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jon Zablosky

Sep 06, 2021

Five Star Subaru of Grapevine responded

Thank you, Cebrenne55, for both of your purchases at Five Star Subaru. We will continue to work in your best interests. Jon, Mike, and our entire want to hear from you at 817-438-1700. Let us know how we can help you enjoy your ride. Best Regards, Marcus Procter, Service Director

September 02, 2021

Dealership Rating
Employee Rating

My family and I were very impressed with the service that was provided. At no point did we feel pressured to purchase from Five Star. Our salesman Azreal was very informative and made sure we received ever More

by rpb750
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Five Star Subaru of Grapevine responded

Hello rpb750, On behalf of the Five Star Subaru service team, we thank you for allowing us to earn your business. We appreciate you sharing your endorsement of Azrael and our dealership. We look forward to helping you enjoy your Subaru, so please stay in touch at 817-438-1700. Thanks again, Doug Laymon, Sales Manager

September 01, 2021

Dealership Rating
Employee Rating

I love that you still have very qualified employees in your service department. I have owned all makes and models over the years and this is my favorite dealership. Subaru is the best all around! More

by Diannb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Roberts, Wing Yip , Trina McLean

Sep 02, 2021

Five Star Subaru of Grapevine responded

Thank you, Diannb! It is always great to hear from our Five Star Subaru customers and we really appreciate your vote of confidence in our service team. Between visits, we welcome your questions at 817-438-1700. Sharing our knowledge will keep you informed about your Subaru. Take Care, Marcus Procter, Service Director

August 31, 2021

Dealership Rating
Employee Rating

The service department; specifically our adviser Mike went above and beyond. From getting us in with a vehicle emergency, getting us a loaner, and getting the issue resolved and completing a previous iss More

by Prmdoftroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Five Star Subaru of Grapevine responded

Prmdoftroy, It’s great to hear that your visit to the Five Star Subaru service department earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback of Mike and our service team. Thank you for taking the time to share your comments. Take Care, Marcus Procter, Service Director

August 28, 2021

Dealership Rating
Employee Rating

The service was fast! I waited in a comfortable waiting area. More

by Araceli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2021

Five Star Subaru of Grapevine responded

Araceli, Customer care and satisfaction are both priorities at Five Star Subaru. Thank you for rating your experience and please let us know when we can expect you again at 817-438-1700. Safe travels and thanks, Marcus Procter, Service Director

August 12, 2021

Dealership Rating
Employee Rating

My problem was taken care of in a timely manner. Repair was explained to me, parts were on hand, oh and that coffee machine makes great coffee. More

by roselyn9764
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Five Star Subaru of Grapevine responded

Hello roselyn9764, Mike and our service team are dedicated to helping you with the care of your vehicle. We want you safe and comfortable during your travels. Between visits, give us a call at 817-438-1700 when you have questions. We will look forward to serving you again at Five Star Subaru. Thank you, Marcus Procter, Service Director

August 02, 2021

Dealership Rating
Employee Rating

Service provided was excellent.Both in service and Service provided was excellent. Both in service and maintenance. Very clean environment and helpful people. I proud to be a three Subaru car Family More

by martinkingtexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Five Star Subaru of Grapevine responded

Martinkingtexas, We are thrilled to have you as a part of our Five Star Subaru family! It is important you feel comfortable every time you visit. Call us again at 817-438-1700. We look forward to seeing you. Thank you, Marcus Procter, Service Director

July 31, 2021

Dealership Rating
Employee Rating

I am always pleased with the excellent service I receive here. The people are courteous and knowledgeable and the facility clean and comfortable. I appreciate the free coffee More

by Genacollier48nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Five Star Subaru of Grapevine responded

Genacollier48nana, It is always our pleasure to see you at Five Star Subaru! Thank you for your loyalty and this great feedback. Contact our service advisors at 817-438-1700 any time! Thanks again, Doug Laymon, Sales Manager

July 24, 2021

Dealership Rating
Employee Rating

We were traveling through and had an issue with our car. The dealership was able to get us in last minute, fix our issue, and even washed and vacuumed it! You do kit find dealerships that are willing to do More

by Kenny Watkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Johnnie Taylor, Dyson Ellis, Jon Zablosky , Michael Dinh, Trina McLean, Ryen Ruybal, Brian Swarver

Jul 25, 2021

Five Star Subaru of Grapevine responded

Hello Kenny, We hope you were able to continue your travels with peace of mind. Thank you for stopping by Five Star Subaru and if we can help further, reach us at 817-438-1700. Take Care, Marcus Procter, Service Director

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