Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine

Mike Ohanesian | Page 18

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
214 Reviews
5.0

214 Reviews

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214 Reviews of Mike Ohanesian

December 08, 2021

Dealership Rating
Employee Rating

Michael Ohanesian and the staff in the parts & service department are the flagship of professionalism, service and customer service. I’ve been taking my car there for a couple of years, experienced nothin More

by cb5197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Five Star Subaru of Grapevine responded

Cb5197, We love helping you with your vehicle care at Five Star Subaru and your loyalty means a lot to us. Thank you for rating Mike and please call us any time you need our advice at 817-438-1700. We are here for you! Safe travels and happy holidays, Marcus Procter, Service Director

November 29, 2021

Dealership Rating
Employee Rating

I was in and out with no problem. Service was outstanding and people were awesome More

by ronberman47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 30, 2021

Five Star Subaru of Grapevine responded

Thank you, ronberman47, for being a valued Five Star Subaru customer. Mike and I want to continue sharing our knowledge to keep you comfortable with your vehicle. Call either of us at 817-438-1700. Let us know when you need our help. Safe travels and please stay in touch, Marcus Procter, Service Director

November 28, 2021

Dealership Rating
Employee Rating

The best dealership period. Every single person you meet there are just wonderful. They always take good care of you. I was assisted by Mike at service, he took care of the service very professionally. He More

by Rabi347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Five Star Subaru of Grapevine responded

Hello Rabi347, It is always great to hear from our Five Star Subaru service customers. We want to keep you fully knowledgeable about your car. Between visits, don't hesitate to call Mike or me at 817-438-1700. Safe travels this holiday season. Thank you, Marcus Procter, Service Director

November 18, 2021

Dealership Rating
Employee Rating

For the past 3+ years from sales to service every visit has been an outstanding experience. Bought 2 cars (new and trade-up) over the past 3 years and couldn't be more content thanks to Taylor Greene, an e More

by SIMONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Five Star Subaru of Grapevine responded

Hello SIMONE, Thank you for your loyalty to Five Star Subaru. We really appreciate your trust in our staff and services. Call us any time we can answer your vehicle questions at 817-438-1700. Sincerely, Doug Laymon, Sales Manager

November 10, 2021

Dealership Rating
Employee Rating

78 years old, live 1 1/2 hrs away but travel because of service! Fabulous More

by Suzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2021

Five Star Subaru of Grapevine responded

Thank you, Suzi! We really appreciate you driving the extra miles to work with Mike and the Five Star Subaru service team. When we can answer questions over the phone, please reach us at 817-438-1700. Safe travels and we look forward to seeing you again. Best Regards, Marcus Procter, Service Director

November 02, 2021

Dealership Rating
Employee Rating

The recall service was easy to schedule, was done within the stated time frame and with refreshingly courteous attention. More

by gmpressler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 03, 2021

Five Star Subaru of Grapevine responded

Hello gmpressler, Thank you for continuing to choose Five Star Subaru! It is our honor to have the chance to help you with your vehicle needs. Mike and I welcome your questions any time at 817-438-1700. You are a VIP at our dealership. Thanks again, Marcus Procter, Service Director

November 01, 2021

Dealership Rating
Employee Rating

Excellent, prompt, courteous service. Reception area comfortable and well supplied. I highly rate them for quality work. They are honest and don’t disappoint. More

by Wv3
Recommend Dealer
Yes

Other Employees Tagged: Trina McLean

Nov 01, 2021

Wv3 responded

That's my review

October 30, 2021

Dealership Rating
Employee Rating

Everyone there is still very friendly, Shantia still remembers me. Danny and Tyler are still my Subie heroes... All is well!!!! Thank you. More

by jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shantai Isom, Dyson Ellis , Danny, Tyler

Oct 30, 2021

Five Star Subaru of Grapevine responded

Jimmy, Thank you for taking the time to leave us your response about our staff's outstanding customer service! At Five Star Subaru, we value our guests and we look forward to seeing you on your next visit. Let us know when your vehicle needs service again at 817-438-1700. Best Regards, Marcus Procter, Service Director

October 16, 2021

Dealership Rating
Employee Rating

Staff was very Professional, prompt, pleasant, Staff was very Professional, prompt, pleasant, respectful. Inside was very clean, great atmosphere and my car was ready in half the time that was ant More

by Machsond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Five Star Subaru of Grapevine responded

Machsond, We really appreciate the chance to help with your vehicle care at Five Star Subaru. Mike and I are available at 817-438-1700 whenever you have maintenance or repair questions. Don't hesitate to reach out. Thank you, Marcus Procter, Service Director

October 12, 2021

Dealership Rating
Employee Rating

Much quicker than expected! All covered by warranty, etc. Appreciate time for free oil changes being extended because of pandemic. More

by pleiades1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Five Star Subaru of Grapevine responded

Hello pleiades1972, We really appreciate the opportunity to care for your vehicle at Five Star Subaru. Mike and I welcome your questions between visits at 817-438-1700. Don't hesitate to give us a call. Thank you, Marcus Procter, Service Director

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