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Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine

Mike Ohanesian | Page 6

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
214 Reviews
5.0

214 Reviews

Write a Review

214 Reviews of Mike Ohanesian

October 17, 2023

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Employee Rating

After purchasing 2 cars and having service performed I can confidently say it was by far the BEST experience at a dealership that I have ever had. If you are ever in the market for a Subaru don’t hesitate More

by Eli
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Semler

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Oct 18, 2023

Five Star Subaru of Grapevine responded

Eli, Thank you for your incredibly kind words! We're overjoyed to hear that your experience with us, from purchasing two cars to receiving service, has been the best you've ever had at a dealership. Your satisfaction and trust mean a lot to us at Five Star Subaru. We look forward to your next call at 817-438-1700. Thanks again, Doug Laymon, Sales Manager

October 13, 2023

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Employee Rating

Excellent Service for my first visit to Five Star Subaru, Mike Ohanesian and everyone in that area are all top notch Stars! More

by ajb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch, Alejandro Lopez, David Earnest, Darren McCord , The gentleman at the parts desk was very gracious and sold me some minor Subaru being. Identified as Darren McCord but uncertain of name.

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Oct 13, 2023

Five Star Subaru of Grapevine responded

Ajb, We're thrilled you had an excellent first visit to Five Star Subaru! Mike Ohanesian and our service team are truly top-notch. Thank you for your kind words and call us any time at 817-438-1700. We are here to help you enjoy your car. Take care, Jake Ritter, Service Director

October 06, 2023

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Employee Rating

Easy to book appointments and they continue to provide the best customer service. Any and all concerns are always addressed promptly. We’re very happy with the Subaru Grapevine. More

by sony.sunny11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2023

Five Star Subaru of Grapevine responded

Sony.sunny11, Thank you for your kind remarks and great feedback about your Five Star Subaru service visit. Mike is committed to delivering outstanding customer service, and you can consistently expect excellent care for yourself and your car. Connect with our team again at 817-438-1700. Safe travels, Jake Ritter, Service Director

October 04, 2023

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Employee Rating

Always great service! Great waiting area with snacks, water, soda and coffee! I will continue to buy from them. More

by Jen641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deion Thomas

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Oct 04, 2023

Five Star Subaru of Grapevine responded

Thank you, Jen641, for servicing your car at Five Star Subaru. Mike, Deion, and I look forward to helping you with all your automotive needs in the future. If you have any questions or concerns, please don't hesitate to contact us at 817-438-1700. Take care, Jake Ritter, Service Director

September 12, 2023

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Employee Rating

5 Star Subaru Grapevine has given me not only the best customer service of any dealership that I’ve been to, but one of the best customer service experiences I have ever had. More

by melodyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck, Rex So, Anthony Pipkin, Darren McCord, Jose Zambrana

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Sep 12, 2023

Five Star Subaru of Grapevine responded

Hello Melodyk, The dedicated Five Star Subaru service team works tirelessly to ensure that you receive the highest quality service and that your vehicle is in the best possible condition. Your satisfaction is our top priority, and we welcome your questions any time at 817-438-1700. Thank you for being one of our valued customers. Sincerely, Jake Ritter, Service Director

September 02, 2023

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This is the best place to entrust my car. They always take the time and effort to explain what my car needs to keep me on the road. More

by kamurk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2023

Five Star Subaru of Grapevine responded

Thank you, kamurk, for choosing Five Star Subaru. We appreciate helping you care for your Subaru and we always are available for questions at 817-438-1700. Enjoy your car and call us when you need our knowledge. Best regards, Jake Ritter, Service Director

August 25, 2023

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Employee Rating

Excellent service. Answered my questions. Called to check on my experience. Have been using service dept for 4 years with my Outback and looking forward to taking my More

by MIKEPARKER6259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Dyson Ellis, Jon Zablosky, Kenny Wilder , Jeff Davis, Frank Lara

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Aug 26, 2023

Five Star Subaru of Grapevine responded

Congratulations MIKEPARKER6259 on your new Crosstrek! The entire Five Star Subaru team is excited to help you enjoy your car. Call on us at 817-438-1700. We value the chance to serve you. Thank you for your loyalty! Best regards, Doug Laymon, Sales Manager

August 18, 2023

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Employee Rating

Your service team and parts department are the the most helpful. I appreciate all their support and help More

by JJHKSMITHHOME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Yon , Rex Oh

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Aug 19, 2023

Five Star Subaru of Grapevine responded

Thank you, JJHKSMITHHOME! We appreciate helping you with all of your vehicle needs at Five Star Subaru. Reach Mike, Ron, or me at 817-438-1700 any time. Your trust in our dealership is greatly appreciated. Take care, Jake Ritter, Service Director

August 09, 2023

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Very professional and helpful service was quick and at a reasonable cost highly recommend for all your service needs More

by sharongargano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2023

Five Star Subaru of Grapevine responded

Hello Sharon, On behalf of Mike and the Five Star Subaru service team, thank you for your endorsement. When you can use our advice and services again, please reach out to 817-438-1700. We want your travels to be safe and comfortable. Thank you for your review and business, Jake Ritter, Service Director

August 03, 2023

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Employee Rating

The staff is very friendly and knowledgeable. I’ve tried another Subaru dealership and quickly realized how good these people are! I will gladly choose them for the maintenance on my Subaru More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2023

Five Star Subaru of Grapevine responded

Hello Susan, The Five Star Subaru service team is always available for your vehicle concerns at 817-438-1700. Let us know when you need our knowledge. Safe travels and call on us anytime. Thank you, Jake Ritter, Service Director

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