Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine

Mike Ohanesian | Page 7

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
214 Reviews
5.0

214 Reviews

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214 Reviews of Mike Ohanesian

July 27, 2023

Dealership Rating
Employee Rating

Came in for an oil change. Service was quick and efficient. Would recommend dealer to friends and family. More

by chiuwingkwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor

Jul 27, 2023

Five Star Subaru of Grapevine responded

Hello chiuwingkwan, We appreciate the chance to help with your vehicle care at Five Star Subaru. Reach Johnnie, Mike, or me at 817-438-1700 between visits. Helping fully enjoy your car is our goal. Thank you, Jake Ritter, Service Director

July 23, 2023

Dealership Rating
Employee Rating

I had a problem with my battery and brakes on my car and it was towed to the dealership where there was additional issues discovered which were satisfactorily dealt with. Overall the service was excellent. More

by heater.tripped0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2023

Five Star Subaru of Grapevine responded

Thank you heater.tripped0k for making Five Star Subaru your service center. Reach Mike and our techs again at 817-438-1700. We are here to address all of your vehicle care needs. Safe travels, Jake Ritter, Service Director

July 06, 2023

Dealership Rating
Employee Rating

The service department has always done a great job on completing work on my car. Mike O will does such a great job on getting your car needs met and goes above his job to make you happy! More

by Traci Ming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2023

Five Star Subaru of Grapevine responded

Hello Traci, We value your opinion, and we genuinely appreciate your time and effort in sharing your positive experience at Five Star Subaru. Your satisfaction is our top priority, and we are thrilled to know that we have met and exceeded your expectations. We hope you call on us again at 817-438-1700. Thank you, Jake Ritter, Service Director

Jul 06, 2023

Traci Ming responded

Thank you, Jake. I assume you are leading and training them to be there best! Good Job!

June 30, 2023

Dealership Rating
Employee Rating

The service center maintained good communication with me while they were working on my car, and the customer service from everyone at the dealership was above and beyond. I would highly recommend this deale More

by mattg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2023

Five Star Subaru of Grapevine responded

Hello mattg, We appreciate the chance to help with the care of your car at Five Star Subaru. Mike and our techs welcome any additional questions at 817-438-1700. Let us know how we can help with your concerns. Thank you, Jake Ritter, Service Director

June 28, 2023

Dealership Rating
Employee Rating

Took My Chevy truck in for an oil change and a State inspection , got Me in and out in no time More

by cooper75067
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Shantai Isom , Sean Roberts

Jun 30, 2023

Five Star Subaru of Grapevine responded

Cooper75067, Thank you for stopping by Five Star Subaru for your truck's care. We do our best to accommodate our guests efficiently. Don't hesitate to contact Mike and our service team at 817-438-1700. Safe travels, Jake Ritter, Service Director

June 28, 2023

Dealership Rating
Employee Rating

I had an issue with my AC not working properly. after initially recharging with refrigerant to no avail,5 star replaced the whole compressor at no charge because of the miss diagnosis More

by myronnovak
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jakob Ritter

Jun 28, 2023

Five Star Subaru of Grapevine responded

Hello myronnovak, We appreciate helping with your vehicle care at Five Star Subaru. Customer satisfaction is a high goal in the service department and we welcome the chance to address future maintenance needs. Call on us at 817-438-1700. Thank you for your endorsement and business. Take Care, Jake Ritter, Service Director

June 23, 2023

Dealership Rating
Employee Rating

I purchased my 2nd Subaru Outback, this one the 2024 Outback Touring XT, from Internet Sales Consultant Enrikko DePasquale. He was top notch, from placing the factory order, right up thru delivery. Know More

by Tom T
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Shantai Isom , EnRikko DePasquale

Jun 24, 2023

Five Star Subaru of Grapevine responded

Hello Tom, We appreciate both of your purchases at Five Star Subaru and your recognition of both our sales and service staff. If you have any further questions or concerns, please do not hesitate to contact us at 817-438-1700. We are here to assist you in any way we can. Enjoy your 2024 Outback Touring XT! Thank you, Doug Laymon, Sales Manager

June 13, 2023

Dealership Rating
Employee Rating

5 Star Subaru of Grapevine's service department is off the chart in excellence, customer satisfaction and compassion. Mike Ohanesian was especially helpful and went to great extents to make my experience More

by Knightgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Five Star Subaru of Grapevine responded

Hello Knightgw, We are truly honored to have earned your trust and recommendation at Five Star Subaru. When you have future care concerns, we hope to hear from you at 817-438-1700. Safe travels and call on us any time. Take Care, Jake Ritter, Service Director

May 26, 2023

Dealership Rating
Employee Rating

Used the Official Subaru website to get some rough numbers on trading up, came out satisfied! More

by BCOPE
Recommend Dealer
Yes
May 27, 2023

Five Star Subaru of Grapevine responded

Thank you, BCOPE, for shopping at Five Star Subaru. We are excited to help you enjoy your new Subaru. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 817-438-1700. We are always here to help. Best Regards, Doug Laymon, Sales Manager

May 25, 2023

Dealership Rating
Employee Rating

Everyone was very nice today and pleasant asking if you need anything plus they did a great job More

by Cjockie50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Five Star Subaru of Grapevine responded

Cjockie50, The entire team at Five Star Subaru wants your visits to the dealership to be welcoming. When you need future services, call on Mike at 817-438-1700. We are here to help you enjoy your Subaru. Thank you, Jake Ritter, Service Director

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