Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas | Page 16

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.7
411 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

28 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

4.7

411 Reviews

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411 Reviews of Mike Pahlas

March 22, 2022

Dealership Rating
Employee Rating

Another great experience with the Columbia Ford service team!! Top notch service and communication. I would always recommend these guys. More

by rick.galipeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 13, 2022

Dealership Rating
Employee Rating

Great service department!!! It is always a pleasure to take my three cars to Mike Pahals the manager and his mechanics !!They are all professional and always positive and upbeat!!! Joe the assistant manag More

by MACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Fernando Cruz , Jose Arriaga

February 11, 2022

Dealership Rating
Employee Rating

I’ve been dealing with this dealership for two years and I have no complaints about them I will recommend this to everyone I know they’re really good at what they do More

by Sandysantiago20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 01, 2022

Dealership Rating
Employee Rating

Went in for an oil change and they gave me a tire rotation and checked my slow leak on my tire, all for a better price than I normally pay for an oil change elsewhere. More

by CMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 31, 2022

Dealership Rating
Employee Rating

Brought in for oil change, tire rotation and steering wheel issue. Everything was completed and the steering wheel issue was a recall item with no charge. I've always had positive experiences at Columb More

by canoske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Fernando Cruz , Jose Arriaga

January 30, 2022

Dealership Rating
Employee Rating

A service date reminder email or text like other Ford service departments would be helpful. Waiting weeks for a door latch failure is also very inconvenient. More

by Daniel Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Arriaga

Feb 24, 2022

Columbia Ford Kia responded

We apologize for an dissatisfaction you had with our service department, please contact me Nicole Mooney, our customer service coordinator at (860) 228-2886 so I may assist you in a better experience for next time!

January 18, 2022

Dealership Rating
Employee Rating

This has been my first time purchasing a brand new car and I have had the best experience I can ask for More

by nkj303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

January 15, 2022

Dealership Rating
Employee Rating

They do a great job. Done in a fast turnaround amount of time.everyone is so friendly. More

by Nikgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 13, 2022

Dealership Rating
Employee Rating

dropped off the truck Monday evening for oil change, all filters, and tire rotation. Then picked it up Tuesday evening complete. No fuss or confusion. I paid with my Ford Visa card; it was the 1st one he More

by jspmanzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

January 05, 2022

Dealership Rating
Employee Rating

Clean area and confortable. Nice cafeteria and great selection of cars just needs a little more communication More

by Tacubo1501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Berube, Bobby Eskey

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