Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas | Page 19

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.7
417 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

28 yrs, 2 mos

Industry Experience

42 yrs, 2 mos

4.7

417 Reviews

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417 Reviews of Mike Pahlas

October 13, 2021

Dealership Rating
Employee Rating

This is the best service department on the planet. I wouldn't have my vehicle serviced anywhere other than Columbia Ford. More

by EnricoFermi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

October 08, 2021

Dealership Rating
Employee Rating

Everything was made easy for us throughout the whole process. Great customer service and very responsive staff when we had questions. No long waits in the office during the entire venture, which is grea More

by culiryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler, Andy Caldwell , Alisa Velasquez

September 24, 2021

Dealership Rating
Employee Rating

All service reps were professional and friendly. I was greeted immediately and given an estimate of how long the service on my car would take. The estimate proved to be right on the mark. I waited in a More

by Kathym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

September 10, 2021

Dealership Rating
Employee Rating

Replaced rear left quart panel, because of rust on my 2005 Nissan Titan. The Service and work was excellent. Also, the left rear panel required fixing, and they provided a resolution to the problem. More

by s_p_macdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2021

Dealership Rating
Employee Rating

This is the second time my car was serviced there and it was a pleasure working with them. I received phone calls with updates if needed! More

by dlopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

August 31, 2021

Dealership Rating
Employee Rating

The service center and the employees are great! Very comfortable waiting area and services are done within the stated timeframe. I highly recommend this dealership. More

by Mclark70
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

August 31, 2021

Dealership Rating
Employee Rating

We love Columbia Ford/Kia! Our family has purchased or leased 6 vehicles from Our salesman there Ryan McLeod. Ryan and the entire staff there have always treated us like family! Highly recommend Columbia More

by Mikemass
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler, Jimmie Bletsch, Ryan McLeod , Bruce Novicky

August 28, 2021

Dealership Rating
Employee Rating

Prompt polite service! A clean and friendly environment to wait in. Waiting time was even less than anticipated. The finished work was explained thoroughly. The price was outstanding! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

August 04, 2021

Dealership Rating
Employee Rating

Did not get the feeling the adviser cared if i was there or not,to say the least, Was told several things that never happened,or had to pry info out of him,and at times could not get strait answers if any a More

by tellier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fernando Cruz seemed to have focus eleswhere

Sep 21, 2021

Columbia Ford Kia responded

Good afternoon tellier1, I would like to try and resolve or at the very least put your mind at ease regarding you recent service visit. Please feel free to contact me directly,, Michael Pahlas Service Manager Columbia Ford/ KIA 234 route 6 Columbia CT 06237 Work 860-228-2886 *124

July 30, 2021

Dealership Rating
Employee Rating

They got me in very quickly, had a shuttle for easy drop off at my house and fixed everything that day. Excellent service. Thanks again. More

by rphsean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

Aug 02, 2021

Columbia Ford Kia responded

You're Welcome! Thank you for your business!

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