Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas | Page 19

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.7
412 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

28 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

4.7

412 Reviews

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412 Reviews of Mike Pahlas

August 31, 2021

Dealership Rating
Employee Rating

The service center and the employees are great! Very comfortable waiting area and services are done within the stated timeframe. I highly recommend this dealership. More

by Mclark70
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

August 31, 2021

Dealership Rating
Employee Rating

We love Columbia Ford/Kia! Our family has purchased or leased 6 vehicles from Our salesman there Ryan McLeod. Ryan and the entire staff there have always treated us like family! Highly recommend Columbia More

by Mikemass
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler, Jimmie Bletsch, Ryan McLeod , Bruce Novicky

August 28, 2021

Dealership Rating
Employee Rating

Prompt polite service! A clean and friendly environment to wait in. Waiting time was even less than anticipated. The finished work was explained thoroughly. The price was outstanding! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

August 04, 2021

Dealership Rating
Employee Rating

Did not get the feeling the adviser cared if i was there or not,to say the least, Was told several things that never happened,or had to pry info out of him,and at times could not get strait answers if any a More

by tellier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fernando Cruz seemed to have focus eleswhere

Sep 21, 2021

Columbia Ford Kia responded

Good afternoon tellier1, I would like to try and resolve or at the very least put your mind at ease regarding you recent service visit. Please feel free to contact me directly,, Michael Pahlas Service Manager Columbia Ford/ KIA 234 route 6 Columbia CT 06237 Work 860-228-2886 *124

July 30, 2021

Dealership Rating
Employee Rating

They got me in very quickly, had a shuttle for easy drop off at my house and fixed everything that day. Excellent service. Thanks again. More

by rphsean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

Aug 02, 2021

Columbia Ford Kia responded

You're Welcome! Thank you for your business!

July 21, 2021

Dealership Rating
Employee Rating

Great service as always...Highly recommend . we have been going to Columbia Ford for over 25 years. Great sales and service. Have also leased the 9 vehicles from them More

by Herc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube

Jul 22, 2021

Columbia Ford Kia responded

Thank you for the review. We appreciate the continued business and we hope you have a great day!

July 11, 2021

Dealership Rating
Employee Rating

it was a big job to remove the dash and it went well .Have no rattles or complaints. job was dome in a timely matter , with a loaner car provided. Thank you for a job well done Ron H. More

by rchbah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Columbia Ford Kia responded

Thank you so much for the review Ron!

Jul 15, 2021

Columbia Ford Kia responded

You're Welcome!

Jul 13, 2021

rchbah responded

thank you again

July 09, 2021

Dealership Rating
Employee Rating

Finally quick and complete repair done as expected and has always occurred previously. Joe and his team are great.And I can always get a good meal at the Thunderbird Café as I wait for my vehicle. More

by Denim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

Jul 12, 2021

Columbia Ford Kia responded

Thank you for the great review! The Thunderbird Café is definitely a hidden gem!!

July 08, 2021

Dealership Rating
Employee Rating

I have been doing business with this dealership for many, many years. I have also been a customer of John Senick for mire than thirty years. I have always been appreciative of John’s professionalism and at More

by JerryKleinman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey , Bruce Novicky, John Senick

Jul 12, 2021

Columbia Ford Kia responded

Thank you Jerry for the continued business. We are always glad to see customers always have a great experience with us and we are happy you got to share that with us for all these years.

July 02, 2021

Dealership Rating
Employee Rating

I have been coming to Gates Family Dealerships since 2011. The first person I met then was Eric Gates and he is still the reason I continue to buy my vehicles and my families vehicles there. Of course h More

by renevel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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