Mike Pedone

We recently purchased a brand new 2026 Dodge Durango GT Plus from Klaben Chrysler Jeep Dodge Ram in Kent, and we had a wonderful experience working with Mike Pedone. I have to admit — I’m usually not a Plus from Klaben Chrysler Jeep Dodge Ram in Kent, and we had a wonderful experience working with Mike Pedone. I have to admit — I’m usually not a fan of car salesmen. I have plenty of stories I could tell from past experiences. But Mike was different from the start. What stood out most was that he treated us like people, not a sales target. He didn’t ask a bunch of personal questions about where we lived or what we did for a living. He wasn’t pushy, and he truly listened to our wishes and needs. We never felt pressured or rushed into buying a vehicle. When we first visited Klaben, Mike even printed off a window sticker for us because we were trying to take a picture of it. Since it was the first dealership we visited, we thanked him and told him we’d be in touch. We never did go anywhere else as we found ‘at home’ with Mike. A few days later we were ready to deal — and Mike was successful in getting us the price we wanted for our new Durango! It’s the little things Mike does that set him apart from the rest. He cleaned my old license plate and even used a bit of sandpaper to make it look almost new. He noticed my radio was set to 97.5 and programmed that station into my new Durango before we left. We truly couldn’t have asked for a better experience. We highly recommend Mike Pedone and will absolutely recommend him to our friends and family anytime we have the opportunity. More

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We had a great experience with all of the employees at Klaben, they were friendly and walked us through the process. Klaben, they were friendly and walked us through the process. More

by barbradley Verified Customer Verified Customer

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The level of service really stood out—everything was handled efficiently and professionally, and the team went above and beyond to make the process smooth. It’s refreshing to work with people who are bo handled efficiently and professionally, and the team went above and beyond to make the process smooth. It’s refreshing to work with people who are both knowledgeable and courteous. More

by J_YOUNG0 Verified Customer Verified Customer

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They always do what they’re supposed to. And if I. have a problem they make sure it’s fixed right. And if I. have a problem they make sure it’s fixed right. More

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I recently purchased a 2023 Jeep Compass from Klaben Auto, and what really stood out to me was their integrity and commitment to customer satisfaction. My first visit with a different salesman didn’ Auto, and what really stood out to me was their integrity and commitment to customer satisfaction. My first visit with a different salesman didn’t go as planned—I ended up leaving feeling unsure about moving forward. However, Tim, the sales manager, reached out to me right away and genuinely wanted to fix the situation. He emphasized how important honesty, integrity, and customer satisfaction are to their team and truly went above and beyond to correct the experience. When I came back a few days later, the entire experience was completely different. Chris, my salesperson, was phenomenal—knowledgeable, personable, and easy to work with. (He even dropped my rental car off at enterprise down the street so I could drive my new Jeep home!) Joby in finance was just as great- friendly, honest, and made everything simple and stress-free. Tim, Chris, and Joby truly went above and beyond to turn my initial experience around. You can tell this team genuinely cares about their customers. I absolutely love my new Jeep Compass and will definitely be coming back in the future. I would highly recommend Klaben Auto to my friends and family without hesitation! More

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Klaben has friendly & helpful staff. They explained the process from start to finish, so that I understood what would be completed. I am was very pleased with my experience They explained the process from start to finish, so that I understood what would be completed. I am was very pleased with my experience More

by TB_4GETMENOT81 Verified Customer Verified Customer

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Great service & ensured everything went smoothly, even after some delays. Puts the customer first & made sure everything went smoothly. after some delays. Puts the customer first & made sure everything went smoothly. More

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Pleasant environment and friendly staff. Worked in a timely manner to meet my family’s need. Would recommend. Worked in a timely manner to meet my family’s need. Would recommend. More

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