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Mike Peterson
Mike Peterson at Burnsville Toyota

Mike Peterson

Parts Manager

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.6
14 Reviews
4.6

14 Reviews

Write a Review

Dealership Experience

34 yrs, 5 mos

Languages Spoken

English English

14 Reviews of Mike Peterson

April 25, 2024

Dealership Rating
Employee Rating

Burnsville is the best place to purchase and service your cars and trucks, I have recommended them to all my friends and family! More

by xiong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Leick, DAS Admin, Brian Xiong, Nathan Dietz, Mike Quam, Neil Knutson, Sean O'Driscoll

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Apr 30, 2024

Burnsville Toyota responded

I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 27, 2024

Dealership Rating
Employee Rating

Great service and fun to see videos of your car getting fixed. They are very accomodating while you wait. More

by DEBGUTZMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Colby, Patty Coleman

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Mar 29, 2024

Burnsville Toyota responded

Hi Deb, and thanks for your kind words! We appreciate our team here at Burnsville Toyota and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 24, 2024

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Employee Rating

Been serving my cars here for 30 years and love it like it was the first day. Sean was awesome! Thank You!! More

by xiong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Leick, Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll , Kyle Towberman

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Mar 26, 2024

Burnsville Toyota responded

Xiong, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 03, 2024

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Employee Rating

Excellent Customer Service. They got me in last minute for tire replacement before a road trip. Their "Can Do spirit" is what business and customer service is missing in the wo More

by trishfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Stibal

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Feb 06, 2024

Burnsville Toyota responded

Trish, we are always willing to work with our guests no matter the situation. I am so happy to hear we could get your car fixed in time for your road trip. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

December 19, 2023

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Employee Rating

My experience at Burnsville Toyota was very favorable. The only exception is the time I had to wait to get the paperwork finalized. More

by johnlwig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Riley Price, Sean Giere, Sean O'Driscoll

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Dec 20, 2023

Burnsville Toyota responded

Thanks for your great review, John. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

October 11, 2023

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Best place to buy a car from and have bought 7 cars from the dealership. More

by kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Leick, Brian Xiong, Kevin Xiong, Mike Quam, Jason Colby

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Oct 13, 2023

Burnsville Toyota responded

Kevin, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

September 17, 2023

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Employee Rating

Total waste of our time. The righthand doesn't know what the left is doing. More

by mongo111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Johnston

Helpful 1
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Sep 19, 2023

Burnsville Toyota responded

I appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

September 12, 2023

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Employee Rating

Ecelllent service. Very timly.only good things to remark on my experience with Burnvile Toyota. More

by MZAPIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 13, 2023

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

September 10, 2023

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Employee Rating

Jason is fantastic - I’d hire him to teach our staff what customer service is and should be!! More

by 2006 4RUNNER with 250k Miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Colby

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Sep 12, 2023

Burnsville Toyota responded

Your compliments and kind words mean so much to us and our team! I love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 27, 2023

Dealership Rating
Employee Rating

very gooo o o o o o o o o o o o o d More

by yuanzhong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Xiong, Kevin Xiong, Tyler Johnston

Helpful
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Jul 31, 2023

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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