Tyler Johnston
Tyler Johnston at Burnsville Toyota

Tyler Johnston

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8
156 Reviews
4.8

156 Reviews

Write a Review

Dealership Experience

6 yrs, 7 mos

Languages Spoken

English English

156 Reviews of Tyler Johnston

May 04, 2024

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Employee Rating

Tyler Johnston is a great service advisor. From start to finish he keeps you informed as the how things are going. And comes and gets you when everything is done and its time to go. More

by JB.PSNEUMANN
Service Price Transparency
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Recommend Dealer
Yes

May 04, 2024

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excellent service was informed of findings of recall and advised immediately that there were no defects noted excellent waiting area and wonderful staff More

by guard42362
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Recommend Dealer
Yes

May 04, 2024

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This is the first time when I had my car serviced at Burnsville Toyota that I found the service less than exemplary. I texted my advisor twice - once for a status update and after for clarification abou More

by JIMH_MISC1
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Recommend Dealer
Yes

May 01, 2024

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It was very easy the service was very good customer service was excellent I like coming there More

by SHUKRISHASSAN2
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Recommend Dealer
Yes

Other Employees Tagged: Cole Mitchem

May 03, 2024

Burnsville Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 25, 2024

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Total cost much higher than estimated. Labor charge was $300.00 per hour way to expensive!!! More

by DET26994
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Recommend Dealer
No
Apr 29, 2024

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 25, 2024

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I appreciate the staff’s friendliness, attention to detail and thoroughness from the time I arrive to the moment I depart. More

by PAULHARPER22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Leick, DAS Admin, Tyler Borgen , Man, Tyler I believeworking desk about 18:45 when I picked up my car. His attention to detail and clarification resulted in a sale of a needed item and future customer for a purchase. Kindness and quality service pays dividends in the present and future.

Apr 30, 2024

Burnsville Toyota responded

Thank you so much, for your unwavering support and for brightening our day with your kind words, Paul. I am truly grateful to have a community that is so supportive. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 24, 2024

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Great service - Tyler is a rock star! I’ve been coming to Burnsville Toyota for all my car maintenance since I bought my.Camry in 2021 and will never go anywhere else. More

by stephen.clark63
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2024

Burnsville Toyota responded

Stephen, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

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Great service and warranty! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! More

by lawrence.jacobs65
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Recommend Dealer
Yes
Apr 23, 2024

Burnsville Toyota responded

Lawrence, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2024

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fast and courteous, well done,I don't like having to write these comments much More

by BRUCE.SOPHADY
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Recommend Dealer
Yes
Apr 23, 2024

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Bruce! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 19, 2024

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Polite and helpful. Service completed in a timely manner. There was a clean comfortable waiting area. More

by EFGPLS
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Service Time
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Recommend Dealer
Yes
Apr 23, 2024

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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