"The best car buying experience I've ever had and I could..."
The best car buying experience I've ever had and I could not recommend them enough if you're considering a Subaru. In fact we were initially looking at a Toyota, but the sales experience was so incredibly off putting that I decided to move on in my search and I'm glad I did.
This was a no pressure environment, they did not try upselling us on anything, and they were more than transparent with us through the entire sales process.
The benefit of going through Richard Lucas Subaru is they seem to have a wider selection (and network) than smaller Subaru dealerships. They were able to get me a car that was 200+ miles away and have it towed here at a price that nobody else could beat.
Special thanks to Mike (sales), Ryan (service), Bill (explained amenities), and especially Greg (sales manager). I believe the experience we had was a reflection of Greg's leadership as the employees who worked for him emulated his overall positive, helpful demeanor.
"The Lucas Subaru team is amazing. The atmosphere was super."
- Big Joe
Let me first thank everyone I dealt with, namely, Artie Beyer, Greg Fahy, Nick Grippi, Mike Provilon, Jessie Holovacko and Bill Powell. They worked together like a well-oiled machine. Their service was fantastic. There was no pressure and they took their time and answered all my questions and explained everything to my satisfaction. I appreciated that there was no "Now let me get approval from the Sales Manager Syndrome", which is the old bait and switch routine. The best part was the price it was the best in the marketplace. Again, I want to thank everyone for their great service and dedication to their job and being patient with me. I was treated as a true customer. I never had this type of positive experience while trying to buy a new car. Thanks for everything! Richard Lucas should be proud of you guys!
"Sales and service was amazing John Lucas and Nick grippi..."
Sales and service was amazing
John Lucas and Nick grippi were very helpful . The knowledge and explanations of the vehicles they sell was spot on
- Jessika B
Going in as a first time car buyer can be a nerve wrecking experience, but with the help of Mike and his team at Richard Lucas Subaru I was provided with a great first time buyer experience! The staff is very considerate of specific requests and budget. Mike and his team provided me with the exact car that I came in looking for and helped me stay within budget. The staff at Richard Lucas Subaru was outstanding and I would highly recommend them to any of my family and friends! Thank you Richard Lucas Subaru!
"To purchase a new vehicle."
Horrible customer service. Poor inventory. Wait time extremely high waisted time. On the website lists more inventory when arrived none of cars available. Two sales men concentrated on only one customer . Not willing to be bothered with walk ins. Only one kind of vehicle Crosstrek available to test drive.
I don't recommend this dealer to no one. Thank God there's more Subaru dealers! Yes! Hudson Dealer! You Rock!
"Thanks again to Lucas Subaru!"
We came in for an oil change and walked out with a 2019 Forester! Mike Provilon worked his magic and made it happen! We couldn't be happier!
Other Employees Tagged:
, Mike Brack
I can't say enough about how super nice this whole dealership is. Everyone is friendly but professional. My salesperson, Mike Provilon, was knowledgeable and made the whole purchase super easy. I have never had a better experience buying a car. I would highly recommend going there.
"Outstanding Sales Process and Service"
Mike Provilon was very professional, thorough, friendly and caring throughout the Sales process. He took the time to help me select the best Subaru in stock based on my needs and spent the time to make it a seamless and enjoyable experience. The process was well coordinated as we walked through each of the other departments to finalize the deal. I was also satisfied with each of the other members of the dealership team that I was involved with,
"Amazing dealership and salesman"
Mike Provilon just sold my wife a new Subaru Outback. His friendly demeanor and professionalism was contagious. We walked us through every step of the buying process and made it effortless. He was able to answer all our questions and solve any issues we had. I would highly recommend Mike as your salesman here. Jay walked us through the final financing procedure and helped us get extended warranty and even took care of us for being repeat customers here. This is a friendly no hassle dealership.
"Very pleasant and professional"
It’s not like walking into your typical dealership. We were treated with respect and professionalism and allowed
To look around ask questions and enjoy hot beverage if we chose to. This , for. Me was a return trip after 3 years.